This rating is based on customer reviews, inventory size, pricing, and service quality
In Fort Worth, TX, XL Parts shows a largely positive trend, scoring 88/100. Reviewers often cite friendly, knowledgeable staff, quick service/deliveries, and competitive pricing; many report finding needed or hard‑to‑find parts. Strengths include customer service, value, and consistent availability, though a few note rude phone interactions, unprofessional management, occasional higher prices than elsewhere, and inventory gaps that led to wasted trips. Overall, inventory breadth seems good but inconsistent. Little feedback on wait times or yard organization.
What clients say about XL Parts in Fort Worth (TX)
Worst experience in my 40 years in the automotive industry. Customer service was awful. Person on the phone was rude and didn't want to help one little bit. She knew nothing about their company or procedures. Pawned me off on another location which I will not call. Will NEVER consider again.
Management is rude and unprofessional. ALWAYS leaving for personal reasons that aren’t important and then turns around and hounds employees when they actually have to leave for emergency purposes. I would be real careful doing business with them not trust worthy at all and I got screenshots to prove what I’m saying just in case y’all wanna reply to my review saying I’m lying try me
If you are looking for parts for anything, these guys got it! They are out first call when looking for the hard to find parts! Thanks guys!<br><br>Secured Moving Company LLC Fort Worth
Good experience every time we communicate..Best service and quality products around.The people are friendly and understand/( automotive )!!. Thanks guys n gals.
Website
