This rating is based on customer reviews, inventory size, pricing, and service quality
Community Towing and Repairs in Clarksville, TN shows mixed feedback: some rave about very fast arrival, friendly demeanor, and solid repairs, while others cite long waits, poor communication, and questionable towing technique. Pricing seems lower than at least one competitor, but wait times are inconsistent. Staff professionalism ranges from kind and capable to careless; customer service mirrors that split. Little to no data on inventory variety, yard organization, or ease of finding parts. Overall score: 66/100. Good for quick local help, but manage expectations.
What clients say about Community Towing and Repairs in Clarksville (TN)
The driver appeared to be incompetent. He pulled the cover off my battery when he did not have to jump my car. The worst tow service I have seen in more than 50 years.
When calling a tow truck company three words that come to mind are RELIABLE, TIMELY, AND CUSTOMER SERVICE. If you need a tow call BO'S may cost $20+ than community but the experience is worth it. Poor customer service, poor timing, and far as reliable smh. I still had to call another company which was BO'S they gratefully got me hooked up and towed to my destination in less than 45 min in 26° weather. There was zero attempt at moving my car by Community towing I was told it would take 2 hours before hearing back from owner @12:30 to tell me 4 hours later I would have to wait @4:35. 8 hours after waiting for someone to arrive@8:06 speaking with the owner he tells me his truck can't fit into the parking lot to call the following day when my neighbors aren't home in an apartment complex. When I explained that I waited ⅓ of my day, my patience had expired the owner followed with just forget it and he hangs up.
I have used CCC (Nathen) towing many times. He always arrives on time with a friendly smile. He knows how to get the job done. If I could give more stars I would. Thanks for doing a great job.
My vehicle broke down in the middle of an intersection. My roadside assistance informed me that they would come tow me in 2 hours. I called Community Towing and he was there in 8 minutes!! I am so grateful for his speedy service, and he is such a kind gentleman as well. Would definitely recommend
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