What clients say about Gerber Collision & Glass in Clarksville (TN)
They were great to work with. They assisted in my rental car delivery and return. The work on my car was great, it looks brand new. They kept me informed the entire time.
Would recommend to anyone who wants a fast and personalized experience! Kept me up to date on details of the repair process. Highly recommend and will use this repair facility if needed in the future!
The work was flawless and the people I spoke with / delt with were amazing, was always reassured of anything and it was a great company I trusted for my damage from an accident.
Quick and good work! They dealt with all the billing to the other drivers insurance and what I appreciate the most is the superb communication through the process of getting my car fixed. Getting text updates was fabulous!
This top-notch auto repair shop in Clarksville, Tennessee, is highly recommended. Their customer-friendly approach, professionalism, and extensive knowledge of car care make them an excellent choice for all your automotive needs.
My car was done a week early after it was scheduled to take about 20 days. I was incredibly happy with the work and professionalism of the repair staff. My car looks brand new after I hit a deer.
This was an insurance claim and Joe Hudson was very knowledgeable and handled everything.
One of the front desk clerks seems to be in a habitually bad mood but I know I didn’t do anything so I let it be.
We happened to have an accident in Clarksville, TN and by chance we used Joe Hudson's Collision Center. They are not open on the weekends, but 1st thing Monday morning we got a text message and a call before I had a chance to contact them. Their communication is amazing, very helpful. They were quick and went above and beyond to help me considering I was an out of state customer. I was excited to know they do have locations in other states too which will benefit me as well. Thank you again for the great service. I would definitely recommend the Clarksville location to anyone who needs their vehicle fixed.
While no one wants to find themselves in need of a body shop, Joe Hudson’s is the place to go when life has other ideas. The staff makes the process as seamless as possible. They’re friendly, fair priced, communicative, and do incredible work. My vehicle was completed early, sparkling clean, and there was no evidence that damage ever occurred.
They did an amazing job with my RAM. I was in a car collision and they were gonna total my truck but thankfully the auto shop convinced them to repair it. I got my truck back and it looks better than when we first bought it. The staff was very friendly and they did a great job of keeping me informed. If I ever need car repairs again I will definitely be bringing my vehicle to them!
I was very happy and impressed with the level of professionalism and repair of my car. This is the 2nd time I had to take my car in for a repair. The first time was with another collision center (and it took over a month to repair a broken headlight).
This time at Joe Hudson, they were able to get my car in less than a week( severe door damage). They also accomplished all the repairs in 2 weeks (one week less than expected). I truly recommend Joe Hudson to anyone who needs a repair on their car.
This collision team is truly exceptional in every aspect. Their courteous and helpful demeanor made a significant difference throughout the process; it genuinely felt like they cared more about my wife's vehicle than I did! 🤣 The timely updates from start to finish, coupled with their swift repair turnaround, absolutely deserve a five-star rating. The seamless interaction with this team transformed a potentially stressful experience into a pleasant one. I genuinely wish for blessings upon this team as they continue their outstanding work.
The woman I spoke to when I first called Joe Hudson’s was amazing. She answered all my questions without hesitation and she was the deciding factor in bringing my truck there to be fixed vs. other places I called. The repair was done in a precise manner and they kept me informed throughout the process. Craig was also wonderful in answering my questions.
I approached this collision center for a quote on 2020 Toyota 4Runner. I needed the rear bumper painted—there was no damage, just a scratch—and the rear light replaced. The price they gave me was unbelievably high!
$ 2217.01 yeah right 17.01 😂
I strongly advise everyone to stay away from this place. Look elsewhere for better service and prices.
You literally can’t go wrong with this company. My car was hit at a light and you can’t tell that there’s anything wrong with it. I knew exactly what was going on with my car throughout the whole process and they even finished 1.5 weeks early! I’m happy I have my car back and I can’t thank Joe Hudson Collision enough. I hope you’re never in an accident, but this is the place to go when needed
They were very polite and answered all of my questions. They also kept me informed about the work on my car as it was happening. The repairs were great. Would definitely go there again
Joe Hudson's collision is a wonderful place to have your car repaired. They are very conscientious about keeping you up-to-date and their work is excellent . The vehicle was completed and returned to me on time and I would recommend them to anyone.
They did a great job on repair! The only thing I didn't like is some one drove my car and had a passenger because I found multiple foot prints in the passenger side. I'm the only one that gets in my car to drive it. Also I lease the vehicle
Joe Hudson's collision did an amazing job on my vehicle after I hit a deer. I couldn't ask for any better customer service in all areas. The staff were very pleasant and friendly. My car looks like new. Actually it looks better now than it did before my accident . I would highly recommend them to anyone.
PLEASE TAKE YOUR CAR ANYWHERE ELSE!
I got rear ended and referred to this place by USAA so I was expecting quality work. My car needed the tailgate replaced and a few minor repairs. I picked the car up 3 weeks later to a horrible smell and I found standing water in my car and was told by Joe Hudson’s employee, Craig, that my car was left outside with no tailgate during a storm and the standing water went unnoticed by them for 3 weeks. Mold was starting to grow in my car and my spare tire and jack rusted. I had to bring my car to them a total of 6 different times to address more issues they caused each time. They left scratches and gouges in my paint all around where they were fixing it to include the new tailgate they painted! They also didn’t clean the tailgate before painting it which left all sorts of debris under the paint. They got black hand marks on my light colored ceiling liner that can’t be removed. They replaced my tailgate seal and didn’t test it and water poured into my car when it rained. I have a black car and took very good care of the paint and they used a brush to clean my car leaving the entirety of the car paint swirled. They paid a place to buff the paint to try and get the swirls out but the damage was done. It’s better but the car is never going to be the same as it was. I am completely disgusted with this company and the way they handled this situation. Please don’t bring your car here. They have no pride in their work. Trying to get anything resolved with them was a fight, their customer service is worth zero stars alone but their work is just as bad.
Very satisfied with Joe Hudson. Their Technicians explained what repairs were needed clearly in a way I could understand. Their staff were very friendly and courteous. They kept me updated with my vehicle repairs daily via text message. The entire process was pleasant from start to finish.
My ordeal with this collision shop was a nightmare from start to finish. Originally promised a two-week turnaround time, the repair process dragged on for an agonizing two months. Every week brought forth a new excuse for the delay – from unexpected part orders, workers breaking the car parts that had been ordered, reassembly problems, shipping delays when they could have paid for overnight shipping. They even had the audacity to suggest I take the car back despite incomplete work and pending parts - which would inconvenience me more by having to come back up there just so they could add said parts on the vehicle once they arrived - I said no.
Their inability to manage time was only surpassed by the poor quality of their work. Upon retrieving my car the first time, it was evident that the repairs had been rushed and poorly executed. I discovered numerous flaws and errors, including a paper box with a door handle and bolts left under my hood – a potential fire hazard! *The door handle didn’t even belong to my vehicle! Why was it under the hood of my car?!* Despite bringing these issues to their attention and physically marking my vehicle with tape, it took them another week to address them, and even then, only half of the problems were resolved.
It became clear that their primary concern was cashing in the insurance check rather than delivering quality workmanship. Their blatant disregard for customer satisfaction and integrity is appalling. It's frustrating to realize that I, the customer, had to perform a better quality check than the supposed professionals.
Now, I'm forced to seek out another repair shop to rectify the issues this collision shop failed to address adequately. Their incompetence and lack of professionalism are undeniable.
In conclusion, I wouldn't wish this experience on anyone. Spare yourself the headache and seek out a reputable establishment that values honesty, competence, and customer satisfaction.
*Pictures of the vehicle taken when I dropped it off in February to get the work completed and the paper box under my hood that could have caused a bigger issue.*
I’ve been to Bumpus Body Shop recently on two occasions. Once to have my sunroof repaired from a water leak in the drain lines and then again to remove some damage from me scraping against a sign.
The water leak was beginning to damage the interior headliner and every time it rained it would be one soaking mess. Took it to Bumpus and like magic theres no more problems with the sunroof leak. I was given and estimate of $300-$1200 depending on what it look like once they opened it up. Turns out a line was pinched and it cost me less than $150!!
The cost to remove paint scrap from the sign was $0 no change.
I love doing business at Bumpus Body Shop and will continue to use them for all my car body work and repairs.
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