Called to get a front main seal done on my truck. They over priced the job claiming it took 8.5 hrs. They said they use alldata which so does my dad's shop. The job calls for 3.8hrs. I asked them why such an high difference and they said they would call me back. Now they won't answer my phone calls. It's a shame. I took my 6.0 there a few years ago and I don't think they did me wrong them. What a shame. Not so integrity diesel.
I would like to share my experience with integrity diesel because it was definitely a bad experience. I dropped my 2016 ram 2500 Cummins off with a P0750 code that indicates something is wrong with the solenoid pack inside of the transmission. The P0750 code is only indicative of an electrical failure. After 3 days of it sitting in the parking lot, they were finally able to pull it in for a diagnosis. Over the phone I explained some more in-depth troubleshooting steps that included a wire swap on the harness (I did not have the dealer tool to be able to do this myself) to rule out if it was the shift solenoid or the PCM. The next call I received from integrity was them saying the whole transmission needed to be replaced and they did not bring up the solenoid issue until I had to ask if they did an ohm test on the solenoid pack. Over the phone I was told that the transmission pan was full of metal, and the fluid was burnt, the fluid was due to be changed, it was dirty but not burnt. I requested photos of the transmission pan and once I received them, it didn't have excess metal or clutch residue in the pan. I was then quoted a handful of 68rfe's that started at $9000 ranging to $15,000. Well over the normal market price for a rebuild or a swap. Once I received my truck back, I pulled the CVI readings for each gear and they were all indicative of a healthy transmission, so I brought it to a different shop that properly diagnosed the issue and replaced the solenoid pack, and the transmission has run great since. I would not recommend bringing your truck to integrity for any short of diagnosis with a dodge transmission, they will attempt to quote you a new transmission as a money grab. Attached are the photos the tech took of my transmission pan with "metal all over it" and the readings of my CVI.
Not very happy I dropped off my truck 03 diesel long starts. They replaced my fuel filter which I did 2K miles before. She still doesn’t start in the morning with out starting fluid. I wanted a fuel injection test completed.
Every time I pick up the truck after a repair it won’t last for a week or two and something else “unrelated” will popup. I tried to talk with them to work it out but were not helpful at all. Wouldn’t refund me for the last repair they did that only lasted me 10 miles down the road. Beware
I wanted to share my recent experience with a Integrity Diesel Performance in Cumberland City, TN. I ran into some issues with my truck while working, and they were quick to run diagnostics and provide an estimate within an hour. I approved the work, and they had my truck ready the next day. Their service made me feel like a long-time customer, and I highly recommend them for any diesel mechanic needs, whether it's a routine maintenance or an emergency situation.
Thank you !
2700 miles away from home and they got me in same day, and out same day at a very reasonable price. Very experienced techs, great customer service. Thanks again guys.
I called every diesel shop in the nashville and surrounding areas. Every shop booked out 3 weeks. Or justbdidnt answer. I have a specific diesel truck. An 03 6.0 it's old and bc it's a diesel it's apparently hard to diagnose.
These guys got me taken care of. It was the attention to detail that fixed the issues my truck was having. They didn't try to throw parts at it. They also took me in at the last minute and had me taken care of by the next morning. So I'm grateful and if I have any other issues I'll be taking it back
Best diesel shop around, hands down. Small locally owned shop which allowed me to speak to the same guys each time. Has a “brothers” shop feel but the work is done by pros that care about their work.
Drove from Texas to Tennessee ended up having an issue with my truck on my brakes and integrity. Diesel Performance took care of my truck. very professional and respectful gave him the keys to my truck forgot something in my truck unlocked it as soon as I got to my truck they locked it again and Had a great laugh! 😂. They answered all my questions without hesitation couldn’t be happier. if I ever come back to Tennessee and have an issue with my truck again they will definitely be the people I go to. I highly recommend them. Thanks guys!
Excellent service and awesome work. Super friendly and knowledgeable staff. If your diesel needs work done do your vehicle a favor and take it here. Thanks again guys!!
Will never be back. Took my duramax for them to install a aftermarket turbo, charged a ridiculous price but not the point. little while later it started acting up, I took it back and 2 months later, I finally get the truck back. Had to take it back the very next day because it was still acting up. Also charged me the ridiculous amount AGAIN to “fix” it. I get the truck back again that day and it’s STILL acting up. Not to mention the lift pump they said they got working that still isn’t working. Finding another shop to take it to now and gonna have to pay for them to fix it again. Don’t waste your time and money here
Traveling through Clarksville, had an unexpected issue with my '08- F350. After visiting several diesel shops in the area and being turned away becasue they were to busy, I came into Integrity Diesel Performance expecting the same however, Tyler and Heath worked me in to their morning schedule and were able to get my truck issue resolved withing an hour! Professionalism goes a long ways with this shop, they explained to me the problem with my truck and had me back on the road that morning. Met the shop manager who was also extremely helpful and I continued to thank him for being able to get me in so quickly. If you ever are passing through or live in the area, having an issue with your diesel truck I would encourage you to give this shop a call! They are a great professional mechanics who will go above and beyond to get you fixed and out the door. Thank you for all your work!
These people at integrity deisel are absolutely awesome! The mechanics are very knowledgeable and tyler and Aaron got my business truck up and going in no time! I have absolutely nothing bad to say about this company! Thank you tyler and Aaron for fixing my truck! And i will gladly do business again!
I highly recommend this shop, not only was all the staff very friendly but also extremely helpful. I took my duramax in for new edge monitor and it was done in a very timely manner. Tyler was extremely helpful and honest about everything. I will definitely be coming back to this shop for more upgrades for my truck. I’d recommend this shop to anyone looking to get their truck worked on. 5 out 5 stars for these guys!!
Integrity Diesel Performance will have all of my business for as long as I live in Clarksville, TN and probably even after I PCS. I took my Duramax to a sketchy shop down the road and was completely swindled out of money and left with a truck that would not start. Heath and Tyler at Integrity helped me get my truck towed over to the shop and squeezed me into their schedule as fast as they could. It only took them two days to get me back on the road and that was only because they had to wait on a performance part that was special ordered. Their prices are fair and their turn around time is great. I recommend making an appointment if you can, because they get very busy for good reason! These guys are great.
-Jacob Amon
I took my 2000 Cummins here for an issue I couldn’t figure it out, they fit me in quick and figured out the problem fast. Had my truck fixed and back on the road quickly, Heath and Tyler are both super awesome people up there and definitely will be using them again next time I need any work on my truck.
Called the 13th to get a quote, gave my name number and the truck specs never got a call back. Then i called them the 17th, 6 times guy tried to tell me my truck didnt exsist. I have a 1st gen cummins (1990 d350 cummins turbo diesel) its a 12v. Everyone else at speedco, valvoline, firestone new exactly what my truck is execpt these people who "specialize" in dodge cummins trucks. Was told the 17th id get texted so i can send pics of the truck. No text. 18th called back and they finally texted me so i sent pics of the truck, then was told id get a call back. Obviously, no call back, so i waited a couple of days ya know maybe theyll startt working up a quote but no. Called yesterday again told i was going to recieve a call. No call. Called again today, no call back. DONT WASTE YOUR TIME.
Its so funny how you commented on my review but you are completely wrong. I called about turbo replacement not a p pump or nothing concering the p pump. Clearly yall werent paying attention 😊.
Integrity Diesel is more than a mechanic shop, they are like family. We started going to Tommy 4 yrs ago while stationed at Fort Campbell. They have always gone above and beyond to take care of our truck. We moved back to the area and needed some maintenance service. Once again completely taken care of with a electrical problem on top of a new alternator. We 100% recommend this family owned local mechanic. They are HONEST and genuinely here to help you. Thank you again to Tommy and his CREW !!!
These guys are great! Had my powerstroke in for a complete fuel system replacement last week. Waited a while for parts, but couldn't be happier with their repairs! Awesome techs! Truck runs better than it did new. I'd recommend this place to anyone looking for performance diesel work!
Called multiple times trying to get a quote for some services I needed. I was told that I would be called back in an hour with my quote. Next day I still have not received a call. I call back again and they tell me they are working on the quote and I will be called back in an hour. Again, never was called back. I eventually settled on buying the parts myself and installing them.
I am a repeat customer of IDP I went in with my truck told them what I wanted and my goals and worked with me on getting the job done in a timely manner.
I had a tune, exhaust, dual south bend clutch and other small things accomplished. They have also helped with diagnosing an issue with the transmission. Will be returning with any other issues that arise with my Ram.
Solid mechanics down there at 'tegridy diesel. They communicate effectively through the entire process.
I had My 6.0 bulletproofed with heads, intake, turbo, injectors, exhaust, regulated return fuel system, trans mods, converter, and a few misc. Odds and ends. Attention to detail is there and again communication was great. I highly suggest having Aaron work on your rig.
These guys and gals were fantastic with answering the many probably annoying questions I had. They were polite professional and very assuring to me they knew exactly what they were doing and they didn’t disappoint. My truck runs way beyond any expectations i had. They will forever be my Diesel shop and can’t wait to do some more upgrades. Thanks again Integrity.
I always use Integrity for my auto repairs. They are very helpful reliable and honest. They are the only place I take my vehicles. They have the best prices in town and they have a quick turn-around on getting your vehicle back to you in a timely manner.
Spent 4K on a coolant leak, FICM replacement, driveshaft replacement, diagnosing check engine light (which was a complete waste of diagnosing fee) and oil change (over filled and didn’t replace filters, had to correct myself) .
When I brought the truck back because of the same leak the owners son told me “well we’re not perfect and we spent over an hour looking for the leak”.
I should’ve shopped around but I went off of reviews and opinion from a friend but I do not personally recommend them due to 4,000.00$ of imperfection.
I am sure some folks have had great service from Integrity and maybe I just got the mechanic that wasn’t worth a damn but again not worth the risk especially when owners son doesn’t own up to his shops mistakes.
Brought a 20 year old Dodge 2500 diesel back to life. They were honest, did what they said they would do, I got what I paid for. Really appreciated their honesty. Basically I am really happy with their work.
Not sure where to take your vehicle? Look no further Tommy and his guys are outstanding and friendly group of guys. Only people I trust in the area to touch my truck, very knowledgeable and competitive pricing. Will continue business with them for as long as I’m in Clarksville 10/10 would recommend.
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