Crain's Automotive in
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Address:2119 Old Ashland City Rd, Clarksville, TN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:37043
Working Time and Location
What clients say about Crain's Automotive in Clarksville (TN)
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We called a week ago … told the lady on the phone the starter needed to be changed. We knew the issue. We were quoted $200 over the phone to replace the starter. We towed my car to the shop and they called us and told us it would be $600 for the starter to be changed. It is 2 bolts and 2 wires with an average of 1 hour labor to replace. What exactly are you charging $600 for?? We trusted this company in the past but will not be moving forward with any business and will share our experience with others. Also, charging a diagnostic fee on something we told you what the problem was is wild.
Nov 07, 2025 -
If you're reading this because your car is in need of repair, I highly recommend you give Crain's a call. We had a great experience with them. Great turn around time. Professional with friendly service. Very clean shop inside and out, and our final cost was less than the estimate.
Oct 02, 2025 -
All services ever needed with our business vehicle have been done here. Friendly, helpful, and honest people .
Jul 27, 2025 -
Incredible service, reasonable on cost and great turn around time! Will certainly use Crain’s automotive for any of my future vehicle maintenace needs.
Jul 01, 2025 -
I’m road tripping cross country and these guys were able to get me in the day of for a A/C issue. Very kind and professional. Definitely a go to spot if you’re in town. Cannot recommend enough.
Jun 19, 2025 -
Repaired my Nissan quick and cheap. Quality work too. I've found my new mechanic. Thank you!
May 10, 2025 -
Really great communication throughout, confirmed total before starting work. Fair part and labor price. They were able to get my front brakes and pads done same day. $406.80 total for my 2006 pontiac vibe after all fees and taxes.
Mar 27, 2025 -
I always have a great experience here. They are honest and professional with fair prices! Tony and team are excellent. They had to diagnose a noise and correctly determined it to be an axle bearing issue. They fixed the problem and helped me find a coolant leak. They patiently answered all my questions and Bobby is so sweet at the front desk. This place makes you feel like family.
Feb 05, 2025 -
Best shop in town. Honest, quick, fair, straightforward. We drove our vehicle an hour from where we live just to have Tony's team do the work. Had the truck back the next day running perfectly. Much appreciated.
Oct 31, 2024 -
If you are searching for a mechanic..... STOP LOOKING! Crains automotive is the place to go. Not only are they excellent mechanics, they are extremely considerate. I needed brakes and exhaust manifold bolts replaced. Prestine workmanship and exceptional service. The last mechanic I will look for, and always use for ANY service(s).
Jun 10, 2024 -
I've known Tony for 40+ years. I trust him. Recently, I called one afternoon with a serpentine belt issue. They repaired my truck the very next morning. I was back on the road by lunchtime.
May 17, 2024 -
great service and terrific customer service. i felt like i was in my family’s backyard watching my uncle fix the car. tony replaced my battery in less than 10 minutes for $65 and was really nice about all the questions i had. and the woman in the front was literally the sweetest. highly recommend❤️
May 10, 2024 -
They fixed my mom's car. Found out the last place my mom had the oil changed, they over filled it. A bill of 63 instead of 3000 is much better the car is old 1999 GMC Jimmy has some wear and tear but still running good. That is why of the leak. Thanks.
Apr 09, 2024 -
I have been coming here for over 5 years now with all the car issues that I do not know how to do myself. The team that Tony has are amazing and professional, they have fixed me up more times that I can count. This is the only mechanic shop that I completely trust!
Feb 23, 2024 -
Great service. Heater core hose failed while on the road. Had my vehicle towed to Crain’s and was told it could take a couple days due to it being last minute which I was ok with and understood. About 4 hours after it was dropped off they had it fixed and back in the road. I know this may not always be the case and I got lucky they were able to get it done so quickly. Crain’s will be my new go to mechanic.
Feb 10, 2024 -
I’ve personally known Tony Kennedy for over 30 years and he’s always taken great care of my cars. I know that’s how I’ve gotten so many years/miles out of them. There’s no one else I trust with my cars. In fact, pretty much my whole family takes their cars to him and only him. So if you’re looking for someone who is honest and will get the job done right the first time, go to Crain’s.
Dec 10, 2023 -
I don’t know of any people that could be more honest, more kind or, have any higher integrity than the folks at Crain’s. The shop area is so clean, you can eat off the floor. I drove 40 miles one way for an oil change just because it’s simply a pleasure. I don’t know how to recommend these folks any higher.
Dec 08, 2023 -
Best repair shop in town. I recently had an a/c issue and called around lunch and they got me in the same day. I have since returned with another issue and received the exact same quick service. Was quoted 1300 from the dealership and Tony did same work for 300 and same day. I will not go back to the dealership and will only let Tony work on my cars. I highly recommend Tony and his shop for anything concerning car repair.
Oct 26, 2023 -
Crain’s automotive is a top notch mechanic shop. Called about getting my brakes looked at and they had me in the shop within a day and my vehicle back to me within 3 days (which they told me at time of drop off they would probably have to keep it a couple days) with fresh brakes. Never had a bad experience with this shop.
Oct 25, 2023 -
We are a multiple vehicle family and Tony and everyone at Crains is always helpful and informative and get our vehicles right. Trustworthy and dependable no matter what the issues is with the vehicle and have been for all the years we have used them
Oct 25, 2023 -
Incredibly rude staff. Fought on the phone with both the extremely UNPROFESSIONAL, RUDE secretary and even the boss. They accuse you of accusing them if you have any new issues with your vehicle and then promptly hang up. A guilty conscious maybe? Who knows. All I know is that we wouldn't trust them with a Fisher Price tricycle. Be sure to read *ALL* the reviews before you take your car to this business folks.
Oct 21, 2023 -
Been several times and this is the only place I trust with my car. They are very knowledgeable on what they do and will not beat around the bush or try to sell you something you don’t need. They also worked in a timely manner and you can’t beat their prices!!!
Oct 18, 2023 -
TERRIBLE EXPERIENCE. If I could give negative stars I would. We have spent THOUSANDS of dollars at this establishment. I have NEVER had such a tooth and hair pulling experience. The first time we dropped off the vehicle apparently “all it needed” was a fuel pump and air filter. We pick the vehicle up and it messed up within 6 MINUTES of leaving the place. Was told “maybe just go get some gas??” which it had plenty of and that “well we test drove it.” Test drove it where? Around the parking lot?? I couldn’t go over 20 mph with a transmission full of water. If the vehicle had been inspected how was this not caught the first time? I had to pull off in congested traffic and *WE* paid to have it towed AGAIN to this place. We picked it up again today and now the fuel sensor is broken and the check engine light is on. The mechanic went out and started the car for us so he could well see the lights on the dash. No one said anything, no one even mentioned the gas light or the gauge even though it’s clearly visible and was sitting BELOW E when the vehicle is started. I rushed to the gas station because I was afraid I was going to run out of gas just to find out now my fuel sensor is busted. (which was working fine after the fuel pump repair.) We called once at home to let them know about the gas sensor & check engine light. The CSR was extremely rude to us. She even hung up on us. Any customer would be upset that TWICE we have had issues after picking up our car. NEVER AGAIN!!!
Oct 16, 2023 -
If I could give 100 stars I would!!! Bobbie has been amazingly helpful throughout the entire process, she even sent me reference to a cheap tow company. She explained everything thoroughly, very reasonable pricing, I for once don't feel like I'm being ripped off as a female in the car industry! Awesome job. Great customer service 👏
May 11, 2023 -
Don’t usually leave reviews but I am beyond pleased with the service I received! Got it towed in and they repaired it by the next day! Very affordable price and even went above and beyond. I hit a curb at the perfect angle to mess up my axle and control arm, and for some reason my door wouldn’t open. Everything is all back to normal and I can even open my door now. Thank you crains! I’ll be recommending you to all of my friends.
Sep 07, 2022 -
I’m an extremely picky person when it comes to others working on my vehicles so finding a new reliable trustworthy mechanic each time we move proves to be the biggest challenge. Crains has been nothing short of understanding, quick and efficient at getting my vehicle seen asap. I originally had it towed in for locked up brakes knowing full well it was going to need an entire front brake job. I had mentioned a few other issues I had noticed but spaced on a couple others. Without me even saying a word about the ac they found and diagnosed my A/C issue as well and were able to fix it the same time as my brakes! They have been very understanding with getting me back in for other concerns as well!
May 23, 2022 -
Went here to get a rear main seal replaced on my 89 Mustang Gt. Tony gave me a day to drop it off and was able to get it back to me in a very reasonable time. Very satisfied in the work complete and will for sure return for anything that I don't have time to do or knowledge. Thank you!
Sep 24, 2021 -
Been going here for years. Best place to get ANYTHING done for your vehicle. Crew is professional and friendly. Bobby, in the front office, is a joy to work with. Owner, Tony, is the BEST. They do great work and are honest, reliable and upstanding. I wouldn't take my vehicle anyplace else.
May 02, 2021 -
Bobby and Tony are amazing! Our journey with them wasn’t the best, no fault to either party, but both parties pushed through. This shop has always had maintained a positive and professional attitude and I am grateful for that. I will continue to do business with Crain’s for as long as I am in Clarksville! Thank you guys and lady😁, for everything you have done for us!
Dec 04, 2020 -
They are the best. Made my appt for 2 vehicles. Dropped them off around 8:00 and they were done by noon. Professional, friendly, prices are reasonable. Always satisfied with the work that they've done on our vehicles. I definitely recommend them for auto repairs.
Nov 10, 2020
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Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked