What clients say about Metro Metals in Portland (OR)
Lied on me saying I was playing with the atm and the receipts. then they said I threw away the receipt and the next day they found out their atm was actually at fault. Just paid out my money. No apologies or anything. Terrible place to deal with.
Went in wrong way. employee told me I came in wrong way, should have circled building. Was going to go around building but employees told me to back on to metal plate and unload.
Did as directed. Then told because I didn't weigh I don't get paid. Followed employee directions, get cheated.
The pricing structure is subject to daily fluctuations. Therefore, it is advisable to make a phone call in the morning on the day of your intended visit to obtain the most up-to-date information. Metro offers highly competitive rates for metal recycling. My husband and I travel from a location 17 miles east of Washougal to Portland Metro Metals every weekend because they consistently provide the highest prices in the area. ♻️🤑💰💵
I took aluminum and copper in. Had it separated. Told them I didn’t want them to take with out going over it with me. The guy who sent someone to “help” me unload. And that he would go over things with me. The guy unloading was using a magnet (I also used this method so I did know what I had for the most part) when I returned to see what the scales said all the items were gone and my buckets tossed in the muddy area. I was paid approximately.12c for my POUNDS of aluminum and copper! The attitude these thieves have directly to you face while robbing you blind is unmatched by any company! I would have got more satisfaction out of throwing these things in the bin than driving here to get treated this way. What did one review say….two thumbs down, two middle fingers up, yeah 100%
As of November 2025, Easy air conditioner recycling. Pull up at the entrance, pay $15 CASH (no cards). They will give you a receipt and direct you to an area with push carts. Put your AC on a cart and push it into the building, show your receipt. They will take it from there. Take your receipt back and leave.
Refused to take card said they don't have a card reader??? Only would take the charge for disposing of an AC unit in cash. It's the digital age and you don't have a card reader!? What century do these people live in?
The girl driving truck number 60051 is extremely dangerous. Changing lanes without using a blinker, camped out in the left lane, speeding at 70 mph. It does not seem like this company has effective leadership managing its teams.
Worst rip off to your face place ever. I caught them cheating with my aluminum weight as weighed much of it as steal. then they pretend they don't understand and can not speak English.. I had a lot of nice grow aluminum ballasts hoods etc a lot and got 60 bucks. Rip off horrible experience. I am a happy guy peace
Shitty service, Neil changes the price after you already agree on one, reduces it, never answers his phone. Condescending, attitude problem. List goes on. HIGHLY NOT recommended.
It’s a scrapyard- my biggest and only gripe is that it’s 2024 and they only take cash. That wouldn’t be an issue normally, but that should be marketed or expressed at least once somewhere. I called about scrapping an AC, they told me it was $10, so I drive 40 minutes to get out there.
They take the AC, then wait in line for 7 minutes only for the girl to tell me cash only. No signs anywhere. They tell me my I have to load the AC back into my car from the dumpster area and to come back with cash.
After dumping off $100 worth of metals, I was given a receipt with a barcode and told to go to the machine to withdraw my funds, but it was out of order. Later, I called and asked how to get my payment, but they said my receipt had expired. Got robbed!
Was driving home with my daughter after church youth group and was behind one of your drivers on the I5 to hwy14 ramp, he had a Yello cab. I don't know if he was upset about working at 9pm or what, but really made his truck blast the black exhaust and when we passed him on after the ramp he stuck his finger out the cab flipping us off. I guess he was upset cause he didn't know how to drive a truck or something. I guess anyone with a CDL in this economy is a valued employee.
Always quick and painless. And they pay top dollar for your scrap metals. Literally in and out in less than 10 minutes. Other places take forever and give you half as much for your scrap. Wish they had more of these.
I turned in non ferrous metal on the 14th and the 16th of November. It's now December 5th. I had not received my checks so I called and was transferred to Jared in the payment department. He checked and the checks had not been returned or cashed. I said to cancel the checks and asked if I could just come in and pick them up. He stated Oregon law said they had to be mailed. I was okay it's the law hung up the phone and Googled Oregon non ferrous law we're it states after 10 days I can come and pick up the check. So he lied to me, I called him back and informed him of the law. Which he should know since he's in the metal recycling industry. He then told me it's there policy to mail them. Even though the the states I'm allowed to pick it up. It took 5 days for me to receive my checks from Far west and Calbag. Do not give these lair's your business.
It's friendly & respectful but I turned in my #1 bare bright copper wire clean the clerk told me that chk will be sent on Wednesday & check will be reached at Address on Saturday didn't come in yet people been complaining alot about same problem I just had to try see if it was true & it is. Their respectful workers.They should keep & hold what they say to customers Action speak loud than words.
Gentlemen in the booth giving checks or cash picks and chooses when he enforces the proper rules. Been in with coworkers who got cash same day. Then when i do, with same company and everything. I cant. So the gentlmen who sort had to give me all my metal back because I needed it same day. Which unfortunately got a little less back then what I came in with and they initially weighed at.. Is this steeling?
Sold my scrap metal from my junk tin Shed and made quick 20$… I recommend junk-in your scrap metal to Metro Metals… quick they cash you out checks or they have a quick ATM withdrawal… you pick.
Great Place to take in all your unwanted scrape. And you get your choice of cash or check.. But, Whatever your choice of Payment may be, Just know you won't have to wait for it, Cause you'll get it Right Then & There..
And, That's Not Just Fast, It's Convenient..
And, Everybody Love's Convenient... So, Stop Wasting Time Sitting Around & Waiting For A
Check To Come In The
Mail So You Can Have
Your $$$ MONEY $$$
And, Get Your Butt On
Down To: Metro Metals....
Dishonesty false advertising or (maybe employee theift ) Took my oem catylitic converter in with two differant quotes ( $200 mail in ) knowing i was gonna get low balled i needed emergency cash however i did not know how bad they rip off people .. Without looking at the cat says not interested. I stated i did my research and phone call i had made prior to visiting the establishment.. He stated "$15 all they do is sit on shelf " i stated. At the top of my lungs..... "Sombody help im being robbed " chuckled turned around and walked away..... I turned my cat over the next day for $127 . :)so my review two thumbs down. Two middle fingers up .
For semi-trucks
Appointment isn't problem here . They can take load bit earlier or late . Just on entrance is scale . The are quick . After u have to wait for them to ascot you to dock . The waiting part depending on how many trucks are front of you . They have only one dock , taks about half an hour to unload . After u have to get out & re-enter to scale empty .
Great place. I'm a homeowner and have used them when we have more metal than we can put in our curbside recycling. They have been consistently friendly and helpful. This last time (today) we recycled our old gutters along with some old cyclone fencing, and a guy proactively brought a dropbox to us and helped us sort out the ferrous metals. Thanks all, great group.
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