This rating is based on customer reviews, inventory size, pricing, and service quality
From recent feedback, Crystal Lane Auto Salvage Inc in Portland, OR earns 95/100. Sentiment is strongly positive: staff are friendly, professional, and often help source parts elsewhere; pricing is consistently fair with refunds honored; inventory is solid for a small yard, and quick call-backs/same-day parts keep waits short. Common drawbacks: the location/office can be hard to find, occasional out-of-stock or a bad part (refunded), and one report of reluctance to pull parts. Overall, customer service, value, and older-vehicle know‑how stand out.
What clients say about Crystal Lane Auto Salvage Inc in Portland (OR)
I was looking for a Pretty hard to find engine, I called Crystal Lane and talked to Keith he said he was pretty sure he had what I was looking for, He took my number and called me back pretty quick. Good crew there and a Great deal...
Staff was down to earth, and willing to give me some suggestions on where to find what I was looking for,even though they did not have it. Their business is a bit hard to find as they're down a long road and it's hard to see where their office is when you approach. I'm thankful for the other Auto wrecker that gave me directions to find them.
I just got a 76 mustang. I wanted to put better looking wheels on it. I searched high and low and couldn't find the right bolt pattern wheel anywhere. Saw an add this shop had online for the correct wheel size etc. Needless to say I drove over an hour to get them but it was well worth it. Set of 4 were priced right and they look a million times better on the mustang. Great and friendly customer service. Very knowledgeable and helpful. Highly recommend this shop. Will go back in the future for other things. Thank you.
Didn't go there, only called them- customer service alone deserves 5 stars. He was actually looking up a place where I could source used RV parts, which they dont have.
Speak with Allen or Keith, the owner for excellent pricing and top notch service. These folks are very knowledgeable about older vehicles and can help you source used auto parts in a hurry.
I had the nicest experience with these guys. I was calling around to find an engine for my car and they did not have one in stock but he looked around for me to help me find one. Even though they were not making a penny off of it, he even called me back to tell me about one that he found. What a nice person, what a great way to do business. I wish they had the engine so I could buy it from them.
These guys are pretty cool and they gave me a heck of a deal on a new front clip for a truck I was working on. I was extremely surprised to see how much effort they would put in to try to find me a couple other pieces for the truck at one of their competitors. That's what I call Top Notch customer service!
Guy I worked with to find me parts was great unfortunately the part turned out to be bad but they had no problem refunding me I will definitely be back in the future
Nothing like them good hearted people The type of people that would take the last shirt off and give it to you also have lots of parts depending on what you're looking for and great deals just don't be rude to the neighborhood because its also residential and everyone on that whole street respect everybody
this is one of the best wrecking yards i have done business with. i have been buying parts from Keith at Crystal lane for around 20 years. You will not find a more honest man anywhere.
i called them up for some mustang power steering parts we agreed on a fair price but they were too lazy to go pull the part saying it wasent worth there time to pull the parts for what the parts were worth
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