CROWN TOWING AND REPAIR in
Portland (OR)

Thank you so much Alex for saving my day yesterday! I was stuck on the side of very small highway while sun was going down & he got there on time as projected! I appreciate the rescue so much. You’re awesome and an excellent worker!

My experience with Crown Towing & Collision Repair particularly the driver “Kit” was outstanding! He showed up quickly, called in advance and he was very professional with his customer service. He also had great knowledge and experience with operating his truck and equipment! He was able to maneuver in a tight situation where I thought it would be impossible! He did it with ease and with know damage to the vehicle or property!!! Kit is an asset to your company and he should be commended for his work ethic and excellent customer service.! Keep up the good work Kit, your service is greatly appreciated!!! With sincere appreciation from a satisfied custumer, Angelo Martin

Their driver Daniel Shute came to remove my dead minivan that was loaned down with tools and in my very steep downward driveway this morning. Talk about a Rockstar employee! Due to the narrow street I live on and how steep my driveway is this was not an easy thing to do, especially with a full sized flat bed tow truck! But he kmows how to use the tools of his trade and it was impressive to watch him use them and gravity to pull it out and perfectly park it in front of my house as needed. I would recommend them to anyone who needs a driver that really knows what their doing. They should give him a raise soon if they want to keep talent like that around because people who are experts at their jobs are hard to find these days.

The AAA Roadside Assistance algorithm came in clutch today by sending Kit to my house in my hour of automotive need. Kit pulled up in his tow truck and saved my morning with a smile by towing my car with an extraordinarily flat tire from my house over to Les Schwab for a tow-in flat repair. (I would love to have a few words with whoever decided to stop putting spares in cars...) Kit was very nice and his quick work made it so I wasn't even late for an appointment I had to keep that began about seven minutes after he got to my house! He knows his stuff for sure. A+, 10/10, no notes, would use again (but alas, I am at the mercy of AAA).

Kit is great. Showed up like he said he would and was super knowledgeable about my car battery issue and helped me get it fixed on the spot without having to spend a ton of money like I was expecting to. Excellent customer service.

After loading my purchases I followed the road back and, unfortunately, drove straight off the nursery's concrete loading dock thinking it was the exit!! You can imagine how shocked I was to be dangling over a muddy pool! Chris showed up in only 15 minutes! He measured and measured (etc), lowered his platform, but still needed more height. He found railroad tie blocks to put under my tires and then raised the back lip of the hydraulic platform again. Still needed another foot but he guided me to slowly back up on the blocks and then gently step on the gas. The truck went right up! Easy if you know what you're doing (Chris)! I've added you to my phone and will ask AAA to send you guys anytime I do such a thing in the future! :-)

These folks are bar none some of the best at their craft. I was in a gnarly accident beginning of the new year. I played roulette and picked the best reviewed company I could find on Google in the heat of emotions from an accidenr. Not only were they there to tow me in less than 15 mins (on the freeway I might add)- they were incredibly compassionate and empathetic when I arrived. Even gave me a recommendation to a top notch chiropractor and massage therapist. As time went, they communicated, kept us heavily in the loop, and were always kind and professional. My truck looks AMAZING now that its finished. My husband was in this industry many years and he was incredibly impressed with their work. They even took it a step further and detailed the entire thing inside and out. AND the kicker.... I work an incredibly hectic schedule and my husband and I dont have days off that line up. They came in on their day off to give me my truck. Had it not been weird.... I could have kissed them! We will HIGHLY recommend them to everyone we know needing a tow, a detail, or body work! You dont find companies like this anymore. Above and beyond! I'd give more stars if I could! Thank you Crown!

Chris was so kind and helpful with helping us get our car towed to our home. He even went the extra mile and was able to get our car windows to roll up even though the battery on our hybrid was malfunctioning and the windows were stuck rolled down! He was incredibly kind, efficient, helpful and professional! We are very grateful for his help!

Nate was particular to details, took great care while getting my car towed. Helpful, knowledgeable and friendly! Thank you for making a bad situation better!

I made a call to AAA to get my van towed and Nate quickly responded with a call and showed up not long after. Before I knew it he was out of the truck, had my van hooked up and ready to go. No wasting time, no dragging his feet, no milking the clock like other services I've received from others. He got the job done quickly and efficiently. To my relief he drove safely and didnt push his way around even though he was the larger vehicle. Again something others tend to do. My experience all around was great and I'll be calling them again directly if I need any of the services they provide.

Neil was super friendly. Gave great advice and helped me with everything. He was super quick to get here. Couldn’t ask for anyone better! 10/10

About a week and a half ago Crown Towing and Repair came when I called my AAA, and I was assisted by Kit. He was really awesome! He was able to get my car down the driveway on a 90° angle onto the truck bed all in neutral it was quite impressive! Kit was friendly and helpful, and I had a very pleasant experience!

This was a great experience from start to finish! We were already stressed out because two of our vehicles were not working, but Kit came over quickly, and not only did he do his regular job, but went above and beyond giving us recommendations on what we could buy or do to help us in the future and he was extremely knowledgeable, professional and friendly. Kind of everything you would want in someone in a customer service position. I would highly recommend them and won't hesitate to use their services in the future.

Craig and his team at Crown Towing & Repair were absolutely fantastic from start to finish. They helped evaluate and repair my car’s front grille with such kindness, speed, and professionalism. Every step of the process was clearly explained, and their communication throughout was excellent—I always knew what was going on and what to expect. What impressed me most was their speed and efficiency. They were incredibly organized and got everything taken care of far faster than I anticipated, without ever making me feel rushed or brushed off. On top of that, their pricing was fair and honest, which is something I really value. Now I completely understand why they have 5 stars with over 4,000 amazing reviews—they genuinely live up to their reputation. I wouldn’t hesitate to recommend Craig and his team to anyone who needs auto repair work. You’ll be in great hands.

Had a blowout on 205 New Year’s Eve of all days lol called AAA a tow truck was sent to help me off the hwy thank goodness for Neil he was quick, very friendly, and knew what he was doing that always helps!! Made for a better day for sure!! Thanks again Happy new year everyone 🙂

Chris went above and beyond when towing my truck. He showed up on time, treated my vehicle with respect, and made a stressful situation a lot easier. His professionalism and communication were top-notch. I would absolutely call him again.

Kit was awesome and provided top tier service. I broke down at the gas station, which was stressful, but Kit gave me a call thirty seconds after I requested the tow. He had my Jeep up on his truck 15 minutes later. He towed me home and when we got there, he took the time to help diagnose the problem and show me how I could save hundreds of dollars getting the part and fixing it myself. I will be requesting Kit if I ever need help in the future.

Great service! Nate showed up quickly and did a great job getting my car onto the bed. My car sits low, so it can be tricky to tow, but he handled it with care and didn’t rush the process. He communicated everything clearly and was super nice and respectful the entire time. Really appreciated his professionalism and attention to detail. Highly recommend his service.

Jim towed my truck home for me, he had excellent service. Even helped my figure out what could potentially be wrong with my truck. It was a pleasure working with him. I highly recommend his service!

I needed our preschool vehicle towed to the repair shop and Kit arrived promptly. AMAZING customer service, he was fast and delivered my vehicle safely. I would highly recommend this company 110!

Kyle G. Was Johnny on the spot after hit a deer on way home. Came way faster than expected and was a really experienced operator. Couldn’t ask for a nicer driver- had almost hour tow and great conversation- super friendly! Highest recommendation!

Chris was on time, fast and efficient with my tow. He even waited a few extra minutes when I was running behind schedule to meet him at my vehicle. Patient, friendly and Professional. Thanks!

So our daily driver finally blew a motor after 10 years and 191,000 miles. I called AAA, and about 30 seconds after submitting the tow request, my phone rings — it’s Crown Towing saying they’re only 5 minutes away. Holy cow, that was fast! Chris showed up, checked my ID, and got right to work. He handled everything professionally, loaded the van up with care, and even positioned it perfectly in our driveway when we got home. Thanks, Chris and Crown Towing, for your prompt and professional service — truly top-notch!

I had a car breakdown and called AAA they sent out Kit with Crown Toeing, he was very kind and helpful and made a scary situation better. Thank you so much Kit. Id recommend him anytime. GOD Bless Crown Towing and Kit.

Kit was my AAA tow driver after my old F150 had a terrible spin out resulting in two broken axles. By some miracle, he got it both on and off the lift without dragging it and methodically making sure my truck’s body fell onto the support of the tire, preventing any additional damage. He went above and beyond to help me understand what I could about my vehicle and made a stressful situation much less so.

Thankfully was able to get my car towed from Woodburn to Salem quickly and luckily Jim M was able to accommodate my lowered vehicle as well as get it started and on the truck to get it home! Definitely grateful for Jim being there today, he was extremely helpful, made the situation more light and deserves a raise🙌😌

I was safely retrieved from a fast, dangerous curve on highway 205. Kit was no fuss, no muss.. problem solving safety first! He got me and my 4x4 pick up safely loaded, on the road and to she shop directly. His knowledge of the roads and the city got me there efficiently and safe. What a pro! All the way through, virtuous and consistent quality. Overall great experience, from what could have been very different. Great job.