Jack Furrier Tire & Auto Care in
Corona de Tucson (AZ)

Rolling by in a rental car when the low tire pressure light came on. Immediately repaired. Absolutely fantastic

I can’t recommend this place enough. As a woman I’m always scared of being scammed by a mechanics due to my lack of knowledge on cars but I’ve never once felt that way here. They take good care of you and make car repair easy!

Had made an appointment 4 days ago to have my car looked at as to why my check engine light came on. I was descriptive & took the time to fill out all the fields necessary to help you guys help me. I arrive & the guy at front desk says, "we don't do appointments here". As I then try to explain what is going on, since apparently they don't appear to help rectify the situation. They then say they won't have a mechanic in to look at my car until Tuesday or Wednesday. I made an appointment & took the time to get my car here, & now have to guess on when to bring my car back to then hope that there will be a qualified person to look at my car. How ridiculous does this sound . I was never reached out to ahead of my appointment time & now having my issue prolonged further due to an inneffeicient & lousy establishment.

These guys suck. Couldn’t do a simple tire change my tire flew off in the middle of the highway after bringing my car in . For a new set of tires

The customer service at Jack Furrier on Tanque Verde has consistently been excellent. I am more than grateful for the assistance I have gotten and I never worry about being taken advantage of.

I hate having to write this, but I feel like I have no choice but to do so. Myself and my family have been loyal Jack Furrier’s customers for decades. Service has always been high quality as well as customer service. Until a few weeks ago. I went to start my car and it was dead. Wouldn’t even try to turn over. As usual I had it towed to Jack Furrier’s to see what the problem was. I didn’t think it could be the battery because this location had just put in a new battery about three months ago. After inspecting my car they told me the problem was pack rats and they were unable to fix the damage. So I had my car towed to somewhere that could. But, when they opened up my car they did find pack rat evidence, but no actual damage. The problem was the battery that JF had installed in my car a few months ago was the wrong battery. My starter was completely fried and had to be replaced. Parts and labor cost me $1,200. To say I’m disappointed that something so small as putting the right battery in a vehicle was missed is putting it mildly. And $1,200 is a lot of money for such a small mistake. My household will no longer be returning customers.

As usual, they got me in and out in good time, fixing my tire for free! What a wonderful place

I had a slow tire leak. I did not need an appointment. He said to just come on in. And when it was fixed they said "You're all set." No charge. A company that gives me a break on the little stuff will definitely get my business when it's time for new tires.

I have been a loyal customer of Western Tire at the Tanque Verde location for more then 12 years and a customer of Western Tire locations for over 40 years. Brian and the team on Tanque Verde always take care of my 3 vehicles and multiple trailer tire needs....not to mention oil changes. Thanks for all you do to give my wife and daughter piece of mind their vehicles are well maintained. Western Tire really knows and understands customer service!!!! I just had Byran and his team put new brakes and tires on one of my trucks. Thank you for continued excellent service.

Front desk employee: "As you can see..." This is the place my parents went to when I was a kid, and since moving outside city limits, I've tried to continue to use them, despite the drive. Between that, my work schedule, and their "walk-in" approach to service, it soon began to prove impractical. Consequently, I was doubting I'd ever use their services again, until I saw on the company website a new option to request an appointment. When I was informed of my next day off of work, I used the website, found an open slot on the day of choice at 7:30 (the time they open), and scheduled an appointment. I noted the following disclaimer: "Due to uncontrollable variables, there may be a wait even with an appointment request and in some cases your request for an appointment date & time can become unavailable. I acknowledge a good faith effort will be made." The phrasing "good faith effort" and "uncontrollable variables" does at least suggest that the business intends to and will attempt to honor appointments. This location, however, considers itself an exception to that; not enough so to have their location removed as an option from the website's scheduling page, just enough to be condescending to customers who come in after setting an appointment with them online. The way I learned this was by driving in early from out of town, arriving more than ten minutes before opening time, finding other prospective customers already waiting at the door, waiting in line myself and asking if my appointment was valid, only to be responded to with scorn and irritation. "We don't do appointments here. Maybe some of the other locations might, but we can't. As you can see [here gesturing impatiently to the full lobby] we do walk-ins, so..." If the response I had received had at least been polite, I wouldn't be leaving this review, and I might have even been willing to try again another week. Now, evidently, business is going well enough for them that they won't financially suffer from totally losing my business, at least not this decade; the percentage of grey hairs in their client base may mean unfortunate things for them when that generation passes, but that's for the future to prove. However, as it stands, my decision to continue coming to this location was a product of customer loyalty, and what that was met with was not simply wasted time and gasoline, but rudeness. Not being able to honor something your parent company advertises may truly be an unfortunate reality that can't be altered, but if, as a customer service representative, you can't even find in yourself the professionalism and empathy to simply appreciate that it is not unreasonable for customers to believe you will honor such until told otherwise, much less for you to find a place for the word "sorry" in your we-don't-actually-honor-appointments speech, then you should find another position within the shop, assuming you still have a valid place in it at all. Whatever merits this location may have, 1 star for gutter-quality customer service.

Amazing service. Friendly people. This is the good old-fashioned friendly neighborhood service that we used to have. It still exists here. From now on they’ll get all my tire and service work.

got oil change. PROS 1. Quick turn around; done in thirty minutes this time, which is a record since they normally take 60-90 minutes turnaround. 2. i have been going to jack furriers for oil change for seventeen years and they generally do a good job and do not try to cheat or upcharge, which is why i have stuck with them 3. tanque verde location space has nice waiting room, which VERY COMFORATABLE sofa chairs 4. i have been to 22nd and pantano location before but this time went to tanque verde since they have better google rating 5. i brought new engine air filer with me and they were kind enough to install it for me at no charge and return the old removed air filter CONS 1. Asked for full synthetic oil change. after work done, sticker on windshield said blend so had to go back again after coming home to verify it was full synthetic; person at counter said it was and windshield sticker was wrong so i guess i have to take his word for it 2. i had $25 off coupon which was ultimately accepted and honored but person at desk seemed hesitant and reluctant to take it and would not provide free pre-trip 55 point check up, for which i had coupon also 3. has TV but only runs music; not even free antenna TV to watch while waiting

I have come here a several times and I have to tell you these guys are AMAZING. They are honest and help you out however they are able. Shout out to Kevin for being such a kind person. I highly recommend them for their customer service and work ethic.

This place has such integrity and they were so helpful with our car. They were very knowledgeable and spent the time to try and find the problem and when they ran a diagnostic again there were more problems. Sadly we couldn’t afford what needed to be done. They were upfront and honest, so as to us not wasting any money. This day and age it is so important. I will continue to take my other cars there. Good Job

These guys are absolutely amazing! They took several steps to properly diagnose the issue, starting with the least expensive. They ended up crediting the part that was replaced that was not needed but a part of the diagnosis process. They are an honest company. I would highly recommend. I was amazed at the service I recieved. I have nothing but good things to say about the steps they took and how they handled my rare truck issue. Thank you guys!! You have no idea how much I appreciate all of the time and effort put into properly diagnosing and fixing my truck!!

made appointment for oil changes on two vehicles on two consecutive days. both appointments were taken care of in a timely manner. desk staff was very courteous. I would recommend this location for vehicle service.,

They would not use the type of oil I requested so I did not use them. I was told they would not use conventional oil yet I had 2 oil changes at the sunrise jack furrier and they were happy to do it. This store is so busy I am sure they didn't want to be bothered ordering the oil. They lost a customer who owns 4 cars and seems to have one in a shop all the time. An update 4 years later. I used Jack Furrier on Tanque Verde for rear brake repair and a blown strut since my initial review. I also used them to install new tires on my Corvette. All that went well even though they were unable to align the car because it was too low for their alignment rack. I thought that I would try again to use them for regular maintenance and again they said they only do synthetic and synthetic blends they even told me that they didn't think conventional motor oil was even made anymore which is absolutely wrong. Went over to Brak Max and they actully use and advertise Valvoline conventional oil if requested. Because I have two older cars that have always used conventional oil I do not want to change what is working. Brake Max did a great job with what I requested so guess who has my business from now on for 4 cars.

Everyone there was friendly and helpful. I had a newer vehicle with an odd sized tire and they went over and beyond to get me set up. They were quick and very resonably priced. I highly recommend this facility.

These people give consistently great service. We are always very happy with their work. Also appreciate them not trying to sell unnecessary services like other chain shops tend to do. Straight forward and done right. Thanks for your hard work!

Had a flat just made it! Got my tire plugged, even got a great deal on two tires I needed, the guys honored my warranty. They were very friendly and were very helpful! They had me in & out of there in no time. Have a very Merry Christmas to the staff at Tanque Verde!! You guys are Da Bomb. Thank You Marci?

No nonsense maintenance, engine and tire service. They never have tried to finagle me into odd repairs and have given great advice. They fix things quickly and go the extra distance. Very happy with them after decades of great service.

Went to get tires balanced rotated and alignment. Told me they couldn’t do an alignment on my truck because the front end was wore out. Went to an actual alignment shop and they said my front end was fine and proceeded to do Alignment. When rotating tires they did not check air pressure of tires and did bother to take the time to update the TPMS location.

"I've been a loyal customer at Jack Furriers on Tanque Verde and Bear Canyon for nearly eight years, largely due to the excellent service I received from Lionel. His professionalism and pleasant demeanor always made me feel well taken care of. However, Lionel left over a year ago, and it's clear that the shop's customer service and service quality have suffered in his absence. I've had to raise concerns about the last few services I've received, and though they were minor issues, they shouldn't have been issues at all. The tipping point was when I brought my wife's vehicle in for a simple tire pressure check because the dashboard warning light came on. The mechanic who assisted me didn't seem very enthusiastic about helping, and he checked the tire specs on the door of the vehicle instead of where Mercedes Benz lists the recommended tire pressure. As a result, he over-inflated the tires to 48lbs, causing a noticeable wobble when I drove off. I took the vehicle to the Mercedes dealer's service department, and they found that the over-inflated tire had caused one of the belts to detach, resulting in a poor ride. I had to purchase four new tires, which I likely wouldn't have needed for another six months. I sincerely hope that Jack Furriers can improve their service quality because, until then, I won't be returning as a customer."

The front desk staff and garage technicians at Jack Furrier Tire & Auto Care on Tanque Verde and Bear Canyon make life so much better and nicer. Without exception, I've found them to be professional, knowledgeable, caring and helpful. There is one thing, in particular, that I like. They treat customers with respect. Especially important to me is that the are honest. If there is something outside the scope of their expertise, they just say so. After a close and timely inspection of your vehicle, they tell you their diagnosis, give you their recommendations and options and let you decide how to proceed. I've never felt pressured there and I've never had them try to sell me things I don't need. Vehicle maintenance and repair can be stressful and difficult. Jack Furrier Tire & Auto Care on Tanque Verde and Bear Canyon gives you a soft place to land.

Stopped there 3 times to have air added to a low tire. Always dealt with friendly techs who seemed happy to help. Then stopped to have tire looked at. Because it was a Friday morning I was told that it would take a little time to get to me. I appreciate knowing that in advance. They took out a big screw, repaired the tire and sent me on my way. Great front desk personnel. I would definitely go there again.

Lionel & Frank did an excellent job on my 2016 F-3050. They treat your vehicle just like they are working on their own. Everything was done timely. I will be sure to come back anytime I need work done on my truck.

I had the honor of having Mike and Lionel take care of my 2005 Lexus. It's been a while since I have been treated so nicely and so honestly. These men looked after my best interest and helped me with what I needed and not what I could afford. Another shop said I needed extensive front end work and after Mike and Lionel had everything checked out they gave the front end a clean bill of health. They did suggest an alignment which I already knew it needed. They are local and I will return the second I need help with any of my cars. Thank you gentlemen!