Had an appointment. Got there at appointment time and was seen right away. Service rep told me when I made the appointment it would take about 20 minutes to do my service and that was exactly right. You can’t ask for more than that. Expectations were set and expectations were met. Will definitely do business there again.
This was my first time coming and I will definitely be back for future car services! Everyone was very kind and the mechanic was honest about what my car did/didn’t need.
I’ve been taking my cars here for the last 7 years. The staff is great, they do great work and what always blows my mind is that they are an auto shop that is never trying to upsell you on repairs you don’t need, that’s rare. I highly recommended these guys!
Folks were friendly and service was prompt. Extremely satisfied, so much so, that I plan to continue using Bayside for future concerns I have regarding my vehicle.
After searching all morning at different businesses for a state inspection I finally called this shop and was able to get in and wait, I was early for my appt and was greated by jewels who was friendly and cheerful in no time they were done I couldn't believe it especially since I had been driving on an expired inspection sticker for exactly a yr, what a lifesaver bayside auto was for me today, I truly appreciate it
I got my state inspection done, and while I did have to make an appointment and come back to drop it off and wait today (because they were jam-packed when I went in yesterday), they were beyond quick! I'm very impressed! Not only with the speed (30 minutes!!) but with their friendly and professional demeanor all around.
This place is an absolute gem, and since my car is 13 years old (and starting to show her age), I will definitely be back!
I had never used Bayside in the past. Very professional and prompt. Even though they were very busy they installed new tires and completed the oil change faster than promised at a very reasonable price.
I would highly recommend Bayside to anyone in need of quality automotive work.
I have to say this place goes above and beyond expectations. I am from the other side of the cbbt and I was heading back home when my tire light came on and I noticed it was almost flat so I went to advanced auto and they referred me over here. The guy came out with no problem at all not only did he put air in the tire that was flat but checked all the others. Offered to take it in and check for a hole but I told him it was okay Ill hit the bridge and get home but I got to the bridge about a mile away and it already leaked 6 pounds of air. So I brought it back and he dropped what he was doing to take my car in and check, my tire is absolutely no good but he helped me take stuff out of my trunk to look for my spare but it wasn't in there. I have now been in the parking lot about 2 hours waiting for someone and the other worker came out and offered us to use the bathroom before he locks up. I wish I could give this place more than 5 stars. If I'm on this side of the water in a bad situation again I will def be coming right to this place. Thank you for your courtesy and welcomeness. You guys rock!
I have been taking my cars to Bayside for years to get them inspected.Only once have they identified an issue. A tailight bulb was out and they fixed it no charge. These folks have my trust.
Got me right in. Called me with a price within hours. Car was done by the next day. They even gave me an estimate on another issue with my car. Definitely going back to Bayside Auto!!
I was introduced to BT&A a year ago when my car battery died. They were friendly and fixed it quickly. This year I had my brakes renewed because of rust. Again job well done quickly and efficiently. I will happily use their services again.
The positive reviews lived up to my expectations. The tune up on my Chrysler Pacifica was completed on time at a fair price.
I specifically want to acknowledge the trifecta of customer satisfaction: 1) - knowledgeable and professional service writer 2) competent mechanic doing the job right and quickly 3) an owner who backs it up with integrity.
I’ll be back
My son thought he had a leak in a tire. They checked all four tires thoroughly and no leak- must just be the colder weather. Wish I had picked up the car because they did a lot for free and I want to tip them!
I have been coming here since 2010 for state inspection and have had oil changes etc.. I have nothing bad to say about Bayside, they are always very welcoming and very polite!! I recommend this place for everything from state inspection to whatever else you need done!! Here’s to another 15 year’s! Cheers
I have had nothing but excellent service. I have been using these guys for years and not 1 time have I had any complaints. I feel they are honest and trustworthy. In the auto service industry this is a rarity!
Able to fit us in for an emergency brake repair eventhough they were very busy. Everyone was so nice and helpful. They made a bad situation a lot less stressful and pleasant. Were able to get back on the road for the hour-long drive across the bridge and get home in time to feed our dog! Thank you!!!!! Wish we lived closer for any future car repairs because we would definitely come back.
I could not possibly have been more pleased with the service I received today. Jules provided transportation for me to get back to my residence and then picked me up to go back when my car was ready. I always trust Bayside Tire And Auto to be fair and honest.
9/5 UPDATE - I wanted to revise my original review to note how wonderful the staff have been in working with me to correct the situation. I was offered a sincere apology and a full refund by the owner, which I did not end up accepting but we did come to a good compromise in the middle that I am happy with. A couple days after I wrote my initial review, I had further car issues (not related to the battery) and the owner and staff made me top priority with no hesitations. They covered my towing expenses, Dan started working on my car the moment it was dropped off, the owner called to check on me and kept me updated on status, and they brought my car back to my house completely free of charge.
Nobody ever wants to deal with car issues and sometimes things happen. But Bayside took accountability and went above and beyond to make things right and make sure I was taken care of, and for that I will ABSOLUTELY continue to come back here for future services.
9/3 ORIGINAL REVIEW: Im really bummed to write this review because I have always liked taking my car to this place - they’re quick and professional and always very nice. The tech that worked on my car in this particular story has also always been really nice, and for that reason I am leaving a 3 star review.
I brought my car (2021 jeep wrangler) in for a routine oil change, tire rotation, and state inspection at like 8 am. They called me at 9 am and said it passed and was ready for pickup; i did not arrive until 4:30 pm after work to get it. When they handed me the keys and I tried to leave, it wouldn’t start and had a new check engine light. When I tried to start it, the brake was already half depressed which makes me STRONGLY suspect that it was left all day in idle or “ACC” mode, which is the mode on my push start between “off” and “run” when the lights and all come on but the engine isn’t running.
I turned everything off and went back inside to tell the clerk - he said all the techs had left for the day, so I had no choice but to leave it there with them overnight. I called the next morning, and they tell me that the battery died and it was at the end of its shelf life anyways (4-5 years). I know that this is generally true, so I didn’t argue when they told me that my fancy push start battery would be 450, but in the back of my mind I was wondering how it could have just passed inspection the morning before, and then been moved around their parking lot, if the battery was on the brink of death when I got there.
Anyways, I get there to pick up my car and pay that next morning and I try to ask about the battery at the time of the inspection. I mention to them that I understand the thing about the battery life, and that was why I didn’t argue on the phone, but I ALSO think that they left something on during the day when it sat for 8 hours. They kept telling me that it was only at 30% power this morning and when they got there, everything in it was off. Remember how I said I tried to start it the day before and when I couldn’t I turned everything off in it??
They just kept arguing me and I could tell that they would not listen to anything I was going to say and they would not take any accountability, and I also cannot prove anything, so I just paid and left. They did waive my credit card fees, but honestly on a $450 battery that felt like a little bit of an insult because they should have done more.
I came here for my state inspection after looking at reviews online and was immediately impressed by how polite and welcoming everyone was. I had a few issues with my car, which I expected since I haven’t taken the best care of it, but they were able to fix everything quickly and at a very reasonable cost. At no point did i feel like i was being taken advantage of, they have definitely gained a new customer! I highly recommend them to anyone in need of reliable and friendly service.
I get my car inspected here all the time. You can set up an appointment which is great. They are friendly, professional and efficient. Also trust worthy. Glad they are in our community
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