Autoworks Automotive Repair in
Virginia Beach (VA)

Awesome place! Because of the good reviews I read about Autoworks, I brought my car in for repair. My blue trouble maker 💙 vehicle decided to communicate to the mechanic its many issues. Fortunately, David and team are upfront and described to me that there are many issues, although not all need to be repaired as not every issue is causing the main problem. Fixing everything would also create a 5 million dollar price tag. They obviously understand that clients will not return if price- gouged! They care about transparency. Thank you so much to David and the others at Autoworks. Much appreciated!

I had a great experience at Autoworks Automotive Repair. I have been to bunch of Autoshops for inspections and repairs since I moved to the area 4yrs ago. I have never really trusted or liked anyone. I had a check engine light on my car for a few months now and other auto shops ended up giving me $$ quotes to do a smoke test because the scanner read a ‘small leak’ but it these guys found the exact issue which isn’t related to the leak but the software parameters! So it needs a software update from the dealer and not $$ of smoke test. I am impressed with the service. And the people were nice! They have earned mine and my partner’s business for future auto needs!

The guys were super nice and fun. My car was fixed on time as promised. I really like it is a small locally owned business. They explained what was wrong and got it fixed. Thanks Autoworks

I've been coming here since 2013. My vintage van needed a fuel filter which was located in the gas tank. No easy task and it was all done in the same day! It was a reasonable cost and fair priced. I've not had a problem since. Last fall again years later with my 36 year old van had a running/starting problem. This time an ignition switch. Within 1.5 hours after taking apart the steering column a new one was replaced and running. All the while waiting for work to be completed I found the nicest customer waiting area ever. It included comfortable Leather/Vinyl (?) cushioned chairs, usb charging ports and plug in receptacles 3 of them located in strategically placed end tables! There's coffee available with all the fixings, cups, stirrers, sugar and cream. I recently had my vehicle towed in with a problem of crank, no start. For almost 3 months no one could figure out what the problem was. Lee the owner tried to figure it out and finally said this is an electrical problem and this is something beyond what we do. Even though they spent time trying to figure it out I was not charged. This was understandably not their forte. None the less they were willing and tried to see what they could do. For which I am grateful. So its Thanksgiving week. All the while my disabled van was parked here at Autoworks. Lee was kind enough to allow my friend who's an electronics tech take a look at my van. Rich took several days tracking down and finally repaired the brittle wiring and found the short that created the problem. This was a tedious task. I could not be more grateful to Lee and staff for the kindness they have showed me in allowing me such privilege as I got my 1988 Dodge Caravan repaired. I will not be going to anybody else but Autoworks for my van when it comes to repairs. Their honesty, kindness and professionalism has won me over for good. They are reasonable and fair priced, and their work is the best you can find. At Autoworks, a small businesses truly live up to the hype of the dealers and are head high above all of them.

I had the A/C system on my Honda CR-V replaced here as well as a state inspection on my travel trailer. The gentlemen at the counter along with the maintenance pros were very nice and helpful explaining and showing the service they completed. I highly recommend this place and would send my kids here if they auto work done.

They went the extra mile for my 2015 Kia Forte while I was in the middle of leaving the state for school. I had just returned from a deployment to find out rodents took residence under the engine during the winter months. Towed my car to this location with high hopes and they did a phenomenal job with repairs! Two chewed up engine harness replacements and a fine comb tooth inspection to get my vehicle fully operational. Worked with my insurance company for claims flawlessly. They kept me fully aware of all the steps they took which assured me I had made the right choice. I highly recommend to anyone to take your vehicle here or give them the chance about your issue and call!

I've been taking my car here for a bit over a year now and I've definitely found my home shop. David and Lee are always super friendly and will 100% take the time to make sure you're informed about what work is needed and why. I'll recommend them to anyone and everyone. Quick service turn around time and great customer service.

He was very speedy with his work! My car was only in the shop for under 24 hours and I needed parts replaced. They gave a good price on the replacements and my car has been running great ever since! I highly recommend bringing your car to them for any issues you may have!!!

David was very helpful when I came in to get my tires replaced. He found me all four tires at a great price. 100% recommend! Go see David and get your car needs taken care of. It was quick and painless.

Total vehicle overhaul needed and Autoworks helped us work with our warranty company and repaired our severely damaged engine and all side effects. They communicated with us throughout the process, they took care of us so well, and over the years they have become our trusted reliable repair and general maintenance go-to. When a friend asks if I know a good car shop, I always say "I got a guy" and it's Autoworks. THANK YOU, Autoworks, for miraculously repairing our family's vehicle like brand new! You're the best! And always good to work with!

Dave, I believe is name said he was going to help me get my car fixed. He never responded to me after trying to hit on me. I’m 23 and he’s like 55. When I declined him , he never messaged back. Disgusting and unprofessional. The lady that’s up from was really nice though. She even gave me a cross keychain which was sweet. But the guy is weird and unprofessional.

Whatever you do DO NOT take your car here to be worked on EVER! I bought a van from Autoworks that had been serviced by Mitch for years. Everything seemed to look good on it. Drove well. He was adamant for me not to drive it far or for long because it didn't have gas in it and the tags were expired on it. I had it checked out and everything seemed to be ok. I bought the car and started to drive it home and immediately the check engine light came on and the heat wouldn't work. Brought it back to Mitch. He said he pulled the code. And that he zip tied the blend door open. Pay attention to the zip ties. Because that seems to be a reoccurring theme for Mitch. So, van recently started leaking power steering fluid like crazy. Less than 2 months after buying it. My friend finds it's the rack and pinion leaking. Well, when he took it off he realized that where there should've been metal clamps holding the different pipes/tubes together there was.......you guessed it! ZIP TIES!! It appears that Mitch's answer for every car repair is ZIP TIES! Now I'm worried how much of the rest of my van is being held together with zip ties at this point and how safe it's actually going to be to drive.

I took my car to this service to diagnostic my A/C because this was not working properly. They checked it out and charged me for $174.90 for that and said that AC condenser/KIT needs to be replaced. And they gave me an estimate for about 1800$. I decided to fix it at other shop. I bought all parts. Other shop replaced these parts but my AC still wasn’t working. Other shop did diagnostic (100$) again and found a temperature sensor(cost is 50$ and labor 100$) was not working. I called to the first shop to get my money back for a not qualified job. They are still refusing to do a refund saying that there was some leaking, they just vacuumed and recharged a refrigerant, they don’t have a computer for a such diagnostic. But nothing of these was saying me before I put my car to them and picked it up. These guys can do just oil change, pump your tire and state inspection. For more difficult job I suggest everyone to look for somebody else.

I have been coming here for 17 years and there is no other shop I trust. I only trust Lee and as a female, this is extremely important when it comes to working on your car. I know that if Lee says I need something done to my car that he is not going to add all kinds of extras onto the price. I highly recommend this location especially for women. You will not be taken advantage of here

In the past I always felt very intimidated when I needed my car inspected or worked on because I am not very knowledgeable about anything that has to do with cars. However after coming here I have been very happy the past 5 years. Very kind and honest people and they do a good job explaining what needs to be done to someone who knows nothing about cars. I always appreciate their service.

Very happy and would recommend to anyone. I just moved here and needed my car inspected. I called the day before and got an appointment. Dropped the car off and it was done within an hour. Thank you for an excellent service.

Excellent service. Friendly and engaging. They take the time to explain things and treat you fair and make you feel like your having a deeper personal experience rather than just business. Mitch did the work and I believe others helped complete the task in a timely manner it's good to hear about teamwork to execute a job rather than excuses when a deadline is missed. I will continue to recommend them to all my family and friends.

GREAT CUSTOMER SERVICE! Went in to make an appointment to get a wheel bearing replaced and a tire rotation. When I arrived they told me they could get it in same day and have it fixed by the end of the work day. They do great work and don't try to rip you off with "extra" work that "needs" to be done with your vehicle. As long as I am in Virginia I will continue to use this business for all my vehicle repairs and inspections. Thank you again!

Very friendly staff and skilled mechanics. Took our car in there for a starter repair and got it back same day. They were also great at providing quotes so we knew costs before work was done. Highly recommend.

Great services and excellent customer service Got 2 vehicles inspected today and it was the fastest service I've ever had. The inspector was very knowledgeable about what he was doing and even gave additional suggestions. His services exceeded our expectations. My husband and I will definitely be returning. There aren't many places you can get PERFECT customers service from the time you walk in til the time you leave. I'm definitely a proud customer. RATING DEFINITELY MORE THAN 5 STAR

There is a lot to be said for the local auto repair shop, just to point out a few, this place is awesome, personal, professional, experienced, dedicated, honest, knowledgeable, trustworthy, and friendly. Starting with Jennifer at the desk, who is obviously much more than someone who answers the phones and greets customers to Mitch in the shop who knows his way around an engine and isn't afraid to take the time to show the customer details that will help with the maintenance of their vehicle . The owner Lee is friendly and takes great pride in the work of his shop and his employees. It's great to find a place that gives you piece of mind when you need service on your vehicle. Thank you for all that you do everyday in serving the community. My ford truck and I thank you.

Rarely do I feel an auto repair company is being honest with me, but here they are. Local owned and operated company, does great work at a very reasonable price. They only do what is necessary without pressure and upsell of additional coverages. I highly recommend them and they have certainly earned my business for the foreseeable future.

Finally found a shop I can trust! I've lived in Virginia for almost 2 years after coming from a small town in upstate NY. Where I used to live there were small shops all over not trying to pull anything over on me or sell a company gimmick. I liked those shops because I trusted what they told me. I've found in Virginia that there are many different big auto repair shops to choose from and I have had issues with all of them. I was recommended to this shop by a co-worker who has been using them for years. I was a little skeptical at first because the decor kind of look liked what every Nascar fan pictured when they went to heaven. 🤣. But this is a great shop. I was told by another shop that my car needed almost a thousand dollars worth of work to pass my inspection. I brought my car here and they not only told me all I needed was a lightbulb for my license plate but they took the time to explain to me all the other problems that I could have eventually (wear and tear with breaks and tires and such). I felt like for once I was being told the truth and I appreciated being talked to like a person and not like a moneybag. They are also very quick with doing inspections. I will go back to them with all of my issues and recommend them to all of my friends.

Lee has put together a great team. I have known him professionally since 2004 and have had a couple vehicles repaired at his shop. Never have I had to complain. If your car needs a service, use AUTOWORKS with confidence. I would recommend that Lee find a bigger shop because my last visit his lot was full, which can only mean the word of his unique shop is getting out. Thanks once again for great pricing, work, and atmosphere. Joe K

I usually wait a bit until I write a review for auto shops...to make sure everything fixed is as advertised. I got my state inspection done on a Monday and had my brakes/rotors replaced that Friday. I like that it is close to my office and I can drop my Vehicle off and walk to work. They also have good communication as far as updates if anything may arise while they are inspecting/working on your vehicle. 4/5 stars ONLY due to price, while not out of the ballpark it is higher than I have seen. (I do realize that the awesome location I commented on may cause them to demand the higher prices.)

We have gone to many shops for state inspections and are always told we needed repairs that we know we didn't need. Autoworks Automotive has never lied to us about needing repairs for state inspections. When and IF they do it is legitimate. We have had them do multiple work on many vehicles and we are Always satisfied with the work, the price but especially the technicians and office personnel. Lee and JR you're greatly appreciated. Thanks!

This is it folks, The rare auto guys you have been looking for that will fix your car for a fair price and do awesome work. They don't waste your time like dealerships that will have you wait around for hours before they even think about looking at your car (if they do it that day). No jacked up price. The guys and girl working the desk when they can are really nice and on many occasions I have come here they have saved me tons of money if I had took my car to a dealer. We take all of our vehicles there and I recommend the place to all my friends and family.