Replace the battery with new one and he was shocked how it's bad battery in 2 years then he installed it for me.
Thank you for the gentleman in Auto Zone he helped me a lot.
I think he will be good for management because he loves to work the Wright ways to do the job. And solve customer problems.
If it were not for Shawn Michaels and his crew. I don’t think I would use this AutoZone. Every time I go into this place he’s friendly knowledgeable and provides me with everything I need. I really appreciate this AutoZone and Shawn Michaels.
Always understaffed, employees have no idea what they’re talking about/have attitudes. Called another autozone 5 minutes away and instantly helpful/found the part I need
Outstanding service and a fantastic team! Aaron went above and beyond by assisting with the assembly of my wiper blades. Exceptional customer care and a welcoming atmosphere!
I so appreciate everytime I come into the store they are always friendly, helpful an just good people!! I truly appreciate that since I'm clueless about cars!
I just had the most horrible customer service experience of my life at the Auto Zone on Princess Anne Road. I was treated like trash and given zero assistance with the parts I needed. It was an older, heavy-set man with a white beard. I believe he said his name was Bobby. I will NEVER return to this location and I will be certain to share the details of this interaction with as many friends, family, and neighbors as possible.
Nathan @Sandbridge/Redmill AutoZone is GREAT! He had my replacement windshield wipers ready and replaced all three windshield wipers on my Jeep and was very professional! Thank you for great customer service!!
Our battery died while we were on a road trip. An upsetting situation turned into a fantastic experience at this Auto Zone store. The guys there had the best attitudes, made us laugh the whole time we were there, and replaced our battery quickly. Great customer service!
The best autozone i've ever been to in the entire nation, Or any auto part store. When my truck computer got fried they helped me get the correct one got it in within 3 days. Got my first computer order canceled and refunded after I gave them the wrong information. They even made sure I got back by shipping. When I got the new? Computer. And the truck? Fried it because it. Was miss wired They worked diligently with the third party repair organization to figure out a solution.
I was having trouble with my brand new battery and the guys here were extremely helpful and they’re always super friendly. I prefer this sandbridge autozone over all of the other ones here in Virginia Beach. If you ever need anything, these guys are the way to go!
Thank you SOOOOO much, Ed & auto zone! We needed a new battery in one of our vehicles my mother was using. Of course it happened while we were out of town and she was with our kids. We called in from out of town and had her drive over with our kids in tow. They helped her out with installing and were so kind and accommodating. We are so grateful for you, your kindness and service especially in our absence. She said it was “honestly one of the best services she’s ever had with a car service. Ed was amazing and so kind.” Thank you from the bottom of our hearts for answering our call from the road, for helping us make the process easy, for making an otherwise stressful situation a bit easier and for being so sweet to our most precious cargo, our family. We are so appreciative! If you need anything for your vehicle in a pinch, GO HERE!
I could not have had a better experience with AutoZone in Virginia Beach. The battery died in the car while I was out with my grandchildren. Ed at AutoZone was terrific. Put a new battery in the car for us and was so pleasant. I would highly recommend them.
Went to this location for wipers back in December. Shawn recommended a type for my truck. I took his advice and it was an excellent purchase! Today when my wife's car needed wipers, there was no other place I would go. Both Ed and Shawn are great people to turn to for parts. Will tell my friends and return to that store for my next part purchase!
Susan was a great help in fulfilling my needs for lighting on my 98 4runner.
Was willing to assist me in changing them out. Respectful declined but appreciated the assistance. Took them with me to do at home.
Susan is a valuable asset to Auto Zone.
She also assisted another customer to install wiper blades (less then 3 mn.) while assist me to fulfill my needs.
This store just so happened to be where I stopped and boy am I glad I did! Shannon deserves a raise for her knowledge and quick action at putting new lightbulbs in my van! She knew right away from my description what was wrong and she was absolutely right! Thank you so much and I’ll definitely be coming back for my van parts!
I came in today to get a freon charge and the guys were amazing! So helpful, they assisted me with getting it in and were so friendly to me and my son! (I am so sorry I dont remember your names) I will definitely be back for all my car needs!
-the Colorado purple heart.
Me and my daughter are always working on cars I've been teaching her since she could hold a wrench. The guys n girls here are great they always willing to help and will do there best to get and or find your part. They know I'm handicapped and wen I pull up if they see me go to my truck they run out and yell at me and pick up the cores for me haaa. Days wen my daughter isn't with me. The stores kept clean and organized fun toys for your car. I was always an advance auto guy but they have sold me the wrong part and defective parts so many times makes me crazy. I have yet to same issue here knowledgeable staff here
I always take my Kia to auto zone because I know that Shawn is going to take care of me. However, I worked with Glen this time and as always, they did not disappoint.
I was not sure what was going on and assumed it was maybe my starter or alternator. After testing, I learned that I was in need of a new battery.
Glen explained the difference between the three that he offered to me, and of course he installed the battery for me.
I like this location because not only do you get great service, but as a woman, I feel confident in knowing that they are going to treat me like a knowledgeable customer, (women need to know their cars too).
Absolutely helpful and got me road ready when my alternator went out.
Better yet, set me up with a mechanic that does incredible work for extremely reasonable price at an incredible speed.
Needless to say, both have my business from now on! Cannot recommend enough!
I truly appreciated Robert and Shawn's assistance with my headlight bulb purchase. I went to make the bulb purchase and was able to have my bulb installed, I am sure that this would have cost me $100+ had I gone to the dealership. KUDOS!!!!!!!
Shawn Michaels gave me excellent service!!!! Thank you so much Shawn! He usually works at this location but was filling in at the High Street Portsmouth location where he helped me. Very professional and friendly. He really did a great job!
~ Denise
They have the social distancing thing down well! They are super helpful too! Rex changed my battery and was super nice despite the summer heat. I love this place. Not all heroes wear capes. Thanks for helping us!
Website
