This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the available recent reviews, All Pro Tow Truck Service in Virginia Beach, VA earns a generally positive impression: fast arrivals, clear text updates, and polite drivers, with quotes and competitive rates. However, several reviews cite long waits/no‑shows and refund disputes, leaving some stranded. Staff professionalism and pricing are strengths; wait times and follow‑through are mixed. Inventory variety, yard organization, and parts‑finding aren’t applicable here. Verdict: 82/100, solid but reliability needs work.
Address:
520 Constitution Dr, Virginia Beach, VA, United States
What clients say about All Pro Tow Truck Service in Virginia Beach (VA)
Horrible place, don’t ever do business with them. I was waiting for a tow for 4 hours and they never showed. Once I got back in touch they said call in the morning.
They were great about making sure my car was taken to the auto shop. They text me to communicate all the details of where to get my car from, when they were going to pick it up, and what they would do after picking it up for me. If I ever need them again I will definitely call them!
If I could give this place zero stars, I would. I called them for a tow and was told after they dropped off the car they were currently with I would get an ETA. After two hours, I reached out to see if they had an ETA yet, at which point I was told they just dropped the other customer's car off and that traffic was "smacked" heading my way. After another two and a half hours, I reached out again. They ignored my phone calls and did not respond via text, either. I'm not one to leave negative reviews or complain about service, but to treat a customer like this is ridiculous. Waiting four and half hours for an ETA, to then just be ignored and stranded, is unacceptable. I still have not heard from them and ended up having to leave my car overnight.
I contacted All Pro Tow Truck Service to have my car jump-started. They arrived within 30 minutes, providing extremely fast assistance. The individual who helped me was very courteous, demonstrating excellent customer service. I highly recommend their services.
Excellent rates and great service. He arrived on schedule and assisted me in reaching my destination safely. I would absolutely hire All Pro Tow Truck Service again.
With All Pro Tow Truck Service, I had a positive experience. They responded quickly and had my car towed in about an hour. A quote for the tow and the price of the break down recovery was also given to me. I was satisfied with their service overall and would suggest them to others searching for a dependable towing business.
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