This rating is based on customer reviews, inventory size, pricing, and service quality
McConnell Towing in Memphis, TN gets mixed reviews, landing about 65/100. Strengths: fast arrivals, fair pricing, and professional, courteous drivers (Todd praised). Weaknesses: inconsistent customer service—rude or unresponsive calls, vague pricing, long waits/no-shows; some reports of cash-only, no receipts, and disputed tows. Prices are sometimes called great, other times unclear. No useful info on inventory, yard setup, or parts-finding since feedback is towing-focused.
I called to see how much he would tow my car. He didn’t even tell me the price. He just laughed and said you don’t have the money and hung up the phone. I called another company to come tow my car.
Moore towmen was the worst towmen he took my car without permission i called a towmen to tow my car back to my house because I caught a flat and he showed up just demanding cash and when I told him I don’t have cash only credit he took matters into his own hand and drove off with my car and to top it off started making threats to me and my dad and tried to charge me 400 dollars to get my car back and then doubled down by charging me 225 and when I paid him he never gave me a receipt
Highly recommend this company, after calling 3 different companies McConnell was my last of the 3 that I called and I was so pleased with the price didn't ask me 1000questions just where I needed it towed and he'll be there in about 30 mins I'm going to recommend this company that I know that need towing
I had a great towing experience with Todd McConnell towing. Todd was very nice, prompt and professional, which made this so much easier to deal with. Thanks!
Todd provided amazing service. He did a wonderful job and gave us a great price. I have worked in the car industry all my life and out of all of the things I have had to deal with, this was by far the easiest and most enjoyable tow journey I had to put up with. Thank you Todd for getting to us immediately and making this night that much easier.
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