This rating is based on customer reviews, inventory size, pricing, and service quality
K B Auto | Cash for Junk Cars in Memphis, TN earns a strong 94/100. Reviews are overwhelmingly positive about professionalism, friendly attitude, and fast same-day pickups. Many cite fair or better-than-expected payouts and smooth, on-time transactions. Customer service gets praise for patience and clear communication. Complaints are limited but real: a couple reports of no-shows/long waits. Little to no info on inventory variety, yard organization, or ease of finding parts—feedback centers on towing and buying. Overall: good prices, respectful staff, quick cash.
I was told the night B4 to call back at 8am. When I called at 8:12am, nobody knew who I was. Once I reminded them of the nature of my call, I was told to get ready for pick up. Here it is 2hrs later, I'm still waiting for pick up.
I had a great experience with Mr KB and he offered the most for my car! He came the same day called & was very professional! Don’t hesitate to contact him for all needs
This was my 2nd opportunity to work with Mr. KB. He's always very professional and fair in is offers. I highly suggest anyone that is looking to get rid of their vehicle; to reach to him. He's timely and is not looking to "get over' on anyone.
Thank the young man KB he was a great young man he was very nice he waited on me I was at the grocery shop he was very patient and this cold weather thank you have a bless day
KB pulled up in less than an hour. Loaded the car professionally with no problem. I give him a 10’star review and definitely recommend for towing needs
Thank You KB for such great service! When I called you came in less than two hours. Very nice, great hospitality very homey. 10 out 10 DEFINITELY RECOMMEND!! Thank You so much.
KB Junk cars was so patient with me and have great customer services … he don’t try too low ball you or give you the run around and he is the man too call when you want to junk your car .
Mr. KB was very nice he came and did his job no complaints my way.... Call him he coming full force. Had someone to offer 150 he said 300 came and didn't change his mind thanks
KB was incredible. I called to schedule a car removal. He gave me a fair price, called when he was en-route and removed the vehicle timely. The process was effortless and the customer service was perfect. Very much appreciated.
I don’t even do reviews but your boy KB pushed it!!!!! I literally only called to get a price on a rim replacement. I understand life gets busy, I understand you are running a business. But if you have a CONTACT number and someone is CONTACTING you then communicate with your potential customers. KB had me calling and texting him ALL day like a desperate person on 09/09/22. I texted him this morning 09/10/22 a “wow” text and he respond to that. Telling me he was making 7400$ and it was more important than a rim. Hell I totally AGREE with that. But for you to SEE A POTENTIAL CUSTOMER calling and texting you then respond like a business person. The rim was probably worth 30-80$ bucks but If you would’ve simply communicated you were busy and we could arrange another day to meet ABOUT THE RIM. He didn’t give me a chance to understand his situation. Nor did he even care about having a potential customer. I said all that to say just communicate KB!!!!! You’ll go far!
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