This rating is based on customer reviews, inventory size, pricing, and service quality
Recent reviews for Gene Gleaves Wrecker Service LLC in Memphis, TN point to a mixed experience, scoring 65/100. Strengths: professional, courteous drivers, helpful dispatch, and timely rescues for many. Weak spots: slow response or no callbacks, unclear ETAs, and limited payment options (reports of no credit cards), plus occasional confusion over tow responsibility. Pricing transparency is hit-or-miss. Little or no info on inventory, yard organization, or parts, so those can’t be judged. Bottom line: service quality varies—great when it clicks, frustrating when it doesn’t.
What clients say about Gene Gleaves Wrecker Service LLC in Memphis (TN)
They were the most helpful and professional record company I have dealt with in the Memphis area! I would recommend them and, the next time I need one these are the people I'm going to call!
Worst company to ever deal with. I called and the woman didn’t give me a price or ETA of when the two truck will be here. I called again and she said 30 minutes. I waited for about 45 minutes before I called them again and she told me he was getting dressed. Terrible first time experience!
Absolutely wonderful!!! I highly recommend this company. They actually helped me last weekend around July 15/16. The other company (Mace) lied & no one showed up. I was stranded for about 5 hours with no help & a low cell phone battery. Gleaves came in the timeframe that was given to me when I made the original call. They even called me when help was on the way. Richard was very professional when he showed up. After my car was moved from its stuck position, he even looked under my car to assess damage. He didn't have to do that but he cared for me as a person & not just doing a job to get the money. Richard is your guy in time of need. Thanks again Richard! Utmost professionalism, great company, great employees, & outstanding services. If I'm ever in need of wrecker services again, I will call Gleaves!! Thanks Gleaves!!!
Was broke down waiting for Was for 2 hours before calling a local mechanic and being revered here. The tower called and was very easy to communicate with then he went above and beyond for our extenuating circumstances. Now I understand why you always hear the south is friendlier. It's absolutely true
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