This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, SAT TOWING AND RECOVERY LLC in Memphis, TN trends positive: friendly, professional drivers, fast arrivals, careful vehicle handling, and reasonable pricing earn frequent praise. Communication from dispatch is often clear. Still, notable complaints cite predatory or confusing property tows (permit/signage), a hard-to-find lot, unanswered weekend calls, retrieval delays, a mistaken tag sticker, and one ghosted quote. Roadside crews are praised; office responsiveness is mixed. Little or no data on yard/parts. Overall score: 84/100.
I called SAT Towing for tow assistance. Very nice, professional upon the initial phone call. They accepted the job and was on the way immediately. Great price, excellent service. They brought my baby home safely. Handled with care. Thank you!
Predatory towing company in my opinion. Towed my car without proper signage and then post the correct signage after complaint with consumer protections is filed. Lol, total scam company in my opinion. The issue was that I was a guest at a tenants apartment, an authorized vehicle, and they towed my car because I didn't have a permit. There was no "permit parking only" sign posted when I was there. Additionally, google maps shows that as far back as mar 2025 there was no sign other than the "unauthorized vehicle sign" . I believe other people may have been towed improperly as well.
This tow company sent me a certified letter with my information stating my car was being told if I didn’t pay them the next day and I just received the letter the day before Orlando is very rude and will not call me back about a letter they sent me<br>Keep telling me to disregard it but you want send me a certified letter from UPS like you did the bill
This Veiw not only for the company it’s for my Driver Chris definitely gave me a safe and secure pic up on every aspect when it comes to towing… Definitely had great conversation the hold ride to my drop off location and has the greatest understanding when it comes to helping…. If i didn’t have so much to pay with towing my Brother definitely worth Tipping…… God Bless Uou Chris!!!!
BAD UNPROFESSIONAL BUSINESS,THEY PUT A GREEN STICKER ON MY WINDOW FOR EXPIRED TAGS & MY TAGS CLEARLY NOT EXPIRED!!! I CALLED *ASKED CAN THEY COME BACK &REMOVE STICKER &WAS TOLD NO BUT DID CONFIRM &ACKNOWLEDGE THAT MY TAGS WASN'T OUT &THE DRIVER MADE A MISTAKE (THEN CAME UP WITH MY TAG STICKERS IN THE WRONG SPOT BADDDDDD BUSINESS !!!!!!!!!!!!!!
They were extremely helpful and polite. Helped my family move two cars that were stuck in a timely and efficient manner. I would highly recommend them to anyone looking for their services!
Jonathan saved me on I-22, about 40 minutes outside of Memphis, when my tire blew out. He was dispatched by the rental car company. He kept me informed as to his status and even told me to call him at any point if I was concerned about my safety.<br><br>We had a wonderful conversation back to the airport and he was incredibly professional and supportive considering my situation. I’m just so grateful his company was the one that was dispatched. Highly recommended!
Blake Seen Me On The Side of road and towed me to a tire shop for a reasonable price he was Fast and very professional will be using his services again Thanks Blake
By far the very best towing company I’ve had the opportunity to use. They are as professional as I’ve yet to see as well. They also showed up way ahead of schedule, treated my truck with great care ensuring nothing would happen to it not to mention the treatment I received as a customer was astounding! On a one to 10 scale, I would definitely have to give them a 20!! I didn’t think that Towing companies out there existed such as this one. Thank you for everything and all the help you provided.
My car broke down and SAT rescued me. It was an Excellent experience overall, they showed up quickly, the driver was professional, courteous, and made sure that my vehicle was well taken care of. I would highly recommend these guys!!!!!!
Is there a working number I can call one the weekend to get my car released the one on the website is working or no one is answering<br>Edit: had money to make so I got up and came down to see if they were open released my car took a hit but it’s my fault lesson learned.
Towed my car out of my apartments because I didn’t have the new version of the sticker a few days after my complex issued them out .Then their location is ridiculously hard to find, maps doesn’t take you to their building, wasn’t just me because someone called the front desk while I was there and they had the same issue. Shameful Predatory practices.
I just wanted to say, your tower/driver, William is a God-send! He took care of me with such kindness. Promote this guy TODAY! Seriously, he saved my life, right outside of BB King’s Club! God bless you William, my Guy! Keep up the brilliant work!
You tow cars on the weekend but do not let car owners to retrieve the car until Monday! I called over 40 times Sunday between 9am and noon with no answer to my calls! Yes, I have phone records to prove it.
SAT TOWING is indeed a reliable, trustworthy, business savvy, and understanding tow company!! They offer other services including tow, booting, lock outs, jump starts, roadside assistance, as well as transport locally and nationally!! Most importantly they are friendly and family owned! Call SAT TOWING today!! I promise you won't be disappointed!!
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