This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the available reviews, Brothers Towing in Memphis, TN earns very strong marks: customers cite professional, courteous staff, clear communication, punctual arrivals, and fast response times—often earlier than quoted, including late‑evening help and junk‑car removal. Reliability and recommendations are common. A single negative review alleges a charge for an undelivered tow, suggesting occasional billing/service inconsistency. Pricing details and anything about inventory, yard organization, or parts-finding aren’t covered. Overall score: 95/100.
Worst customer service ever. They charged me for a tow I didn’t receive but thank God I have money stacked back and can move forward. Don’t use these people!
I needed a tow and contacted Brothers Towing and they were very courteous and professional. If you are ever in need of a tow no matter the time of day Brothers Towing coming expeditiously.
They answered the call and had great customer service. They came before the time they quoted me and was very professional. I recommend Brothers Towing!
I was very impressed with there professionalism that they displayed. Very reliable, and Great service. They got to me in a timely matter. I will use there service again if need be and also will recommend that you do the same.
I am big on good customer service...and this place has just that! Pleaseeeee got to them for your tire needs...they put us in the game! Good looking out
We had the pleasure of running into one of the employees at a gas station outside of Memphis when our car broke down. He was very kind and looked under the car. He told us it’s probably better to go ahead and get it towed rather than risk driving it. We thought we knew better and tried anyhow. A couple minutes later the van was having the same issues. We pulled over and called the towing company. They came out within the hour on a Friday night at like 6pm. Towed it to the shop. I think we are awfully lucky to have ran into him when we did. These guys were great!
I was very impressed with the professionalism that these guys displayed. Great service! Very reliable, honest people. I will use their service again and recommend that you do the same.
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