This rating is based on customer reviews, inventory size, pricing, and service quality
Memphis Auto Parts & Salvage in Memphis, TN earns a solid 76/100. Reviews praise great prices, helpful staff that often pulls parts and keeps waits short, and a broad inventory (cars, trucks, even farm gear). Many report good finds and working parts. Complaints center on inconsistent customer service (rude interactions, a refused sale), surprise fees (a $50 check, steep restocking), and occasional inventory mismatches. Yard conditions can be muddy and disorganized, and delivery help seems limited. Overall: strong value if you’re price‑focused, but service and policies vary.
This place has cars, trucks, tractors.... anything you need a part for, They got it!! The Staff is very friendly and knowledgeable!!! You can't beat them!
Awful experiences: I purchase a motor on 7/1/22 just to pay someone to put a bad motor in from this place. I paid 750.00 cash but once I returned the motor per their receipt info at the bottom they company keeps 30% of ur money you paid for the purchase & dnt tell you this up front. you'll see details after purchase made on ur receipt. Stay away bad business NEVER AGAIN
I feel like they wasted my time i called they said they have the doors i needed 4 my truck but didn't say i had to look for them myself and they didn't have the two passenger doors i need not a good place to look 4 what i need.
Great place to get all the discount parts you need they worked with me in every way possible and gave me a warranty unmatched by any other place of this type
Very rude people customer service 0 he was supposed to sell me something and I come back and pick it up I come back later on he decided not to sell it to me because he got another car he wants to put it in it for himself that's the owner
Rude. If a patron is looking to buy a part from your establishment , and asks to borrow a screwdriver to install the purchased part; don't be rude a say " I thought you would automatically have one"!. Just rude.. I literally just relocated from the Seattle(I arrived in Memphis 20 minutes ago)and I need to replace my tail light.. I asked to borrow a screwdriver and the worker said "naw we don't don't do that". So much for southern hospitality.
Customer service 100% cost effective low cost overall experience of where to find the parts I need it number one I had heard about this company and when I got there I was not disappointed they were quick and right to the point and all of my parts are now installed.
Horrible workers nothing professional about tthis place in person or over the phone could've even get them to deliver to the dealership I work for for a costumer
Shalom There's no dought that you must frist know salvage yard auto laws.Once you know those you will have five star shopping experience and not till then.
Rules Do not go on yard without still toe boots.
There are many more rules and many dangers once thrue gates.Get the facts.
Thank you
Shalom
I am not sure how good this business is because they never answer the phone. I have called 3 times today at different times of the day and never do I get an answer or even an answering machine.
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