This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback in Memphis, TN, Flag city towing inc earns about 81/100. Strengths include fast response times (often under 30 minutes), late‑night/rain rescues, careful vehicle handling, professional drivers, and generally fair pricing. Common complaints note rude phone demeanor, strict registered‑owner‑only access to the back lot, and one allegation of cooperation with immigration authorities. There’s little to no data on inventory variety, yard organization, or ease of finding parts. Overall solid performance, but customer service can be inconsistent.
I own a car lot in Greenbrier Arkansas and came to Memphis to look at a customer's wrecked car who hadn't tagged it yet and sent them my dealer info and when I got they rudely told me nobody looks at any cars in the back thats not the registered owner. I get rules but there are exceptions. Totally rude with their bad attitude.
They are rude as hell throwing attitudes over the phone.They Don’t seem like they care your stranded.Wish I had the guy name so I could put it in the comments.Customer service suck bad.I do not recommend them at all.Someone needs to shut this company down.
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