Big Brand Tire & Service in
Denver (CO)

I am so happy I went to Big Brand Tires for my brakes. They are knowledgeable, respectful and reasonably priced. I will be going back when more service is needed.

Great service. Friendly staff. They fixed a nail we had in our rental car tire. Very much recommend.

Great friendly and professional staff, took care of my tire needs in a timely manner. Alice hospitality skills are 5 stars! Thank you guys

This is the second time I’ve been here. Both times they have messed up my reservation. First time my tires weren’t done when they said and I didn’t get a call saying otherwise. So when I showed up they rushed to do them and I waited for an hour or more. Second time I'm scheduled at 10 am and when I show up they tell me the only alignment tech called out. My number is on file so it kinda sucks to not get a call that my appointment will be canceled. They did honor my appointment time for the next day but when I pick up the vehicle they have cracked one of my center caps, and never bothered to tell me. Noticed when I got home and I’m not going to bother calling and telling them at this point. The service was all done “correctly” but they have lost my business with these easily avoidable problems.

On 01/22/2026 I went to the 5555 East Evans Location to get a routine oil change and brake fluid flush done. The service took about 3 hours to complete after I was advised by a team member named Carlos it would be about 1-2 hours to complete. My car is now leaking oil from the oil reservoir which wasn’t happening before I went in for the oil change and it’s only been about a week and a half since I got the service done.

I’ve consistently had great experiences at Big Brand Tire and Service. Every time I bring my car in, they do an excellent job addressing the issues I mention. I usually go in for an oil change, and I always take advantage of their free inspection. Jackson and Jeremy are typically at the front desk, and they provide outstanding customer service—both are friendly and approachable. I also had a brief interaction with Zack (or Zach?Zak?), one of the techs, when he was at the front desk for a moment, and he was equally pleasant and helpful. On top of that, Zack went the extra mile to assist with a leak in my washer fluid tube, even though I only came in for the oil change. Overall, it’s clear that the team genuinely cares about their customers and takes pride in looking after them—they’re truly great people to work with.

Open Sundays. Quick, efficient look at my wheel which had a blowout on the inside of the tire from a dropped curb check. Possibly the only tire shop open within a ten mile radius. If the tire is salvageable, they will fix it for free!

Best service I’ve ever received. I was helped by Mike and he made the experience great and easy. He was very nice and helpful as well as the other staff and took great care with the car as well as Informing me of the repairs they had done. Great place and great people.

Friendly staff , very helpful, went in there wanting a wheel alignment. After I told them the issue of the vehicle , ended up getting a different service and it was cheaper 👍🏼

The service was really good, they don't try to sell you nothing, they did inspection on my car and find the problem. Price very reasonable.

I was impressed with the service that Mark and his team provided. He went above and beyond to help me resolve an issue that they weren't responsible for causing. Even though he's a BMW driver I found him coherent and knowledgeable. I did not expect this kind of care and attention to detail especially from a chain location. They have really set a high bar for themselves.

I needed an alignment right away, and was hoping not have to buy new tires. I took my car to Big Brand Tire & Service today Saturday afternoon, the car was done a couple of hours later. I didn’t have an appointment but they still work on my car and it now runs great. I highly recommend this shop. Their customer service is great, and their technicians/mechanic do excellent work. I’ll take my car here again.

Able to locate a hard to find part for my late model mazda and installed. Worked directly with Jeremie who was always courteous and ready to help, even when finding the part seemed like a lost cause. Would definately recommend to a friend. Thank you Big Brand Tire & Service.

Walked in with no appointment, and I was helped immediately by a very kind and helpful employee. They solved my issue free of charge and encouraged me to come back if I have any further issues. The service was super quick as well. Highly recommend!

I had gotten a screw in one of my tires, and of course knowing my luck it just happened to be a Sunday mind you, hardly anything is open. I passed by this shop everyday so I called to see if how much it would cost to get the screw out my tire. Then I noticed I didn't have my wallet. The homie that was working the front desk that day was like it's free. I was like I'm on my way.. anyway the guy was awesome. He was able to get me in and out. Great customer service I will definitely be back and I will definitely send people your way...

I finally had to replace my tires. I went to Big Brand Tires on Evans St in Denver. The guys were pleasant and helpful. Also got an oil change and will be using them again. 10 Stars guys!

Great service. Jackson got me the tires I wanted on short notice when another tire shop messed up the schedule and forgot to order them. He explained everything and didn’t try to sell me stuff I didn’t want. They had me back on the road in 1.5 hours after my appointment. Would recommend to anyone.

Great experience both for my first and second visit. I bought tires here earlier and came back for a rotation and winter checkup. I had an appointment at 11 and was done by 12, they even swapped out my wiper blades for me. The inspection came back great, and I really appreciated not having a forced upsell - they told me everything looked great and to enjoy my day as they handed me my keys. No frills, good service, good people - I'll be back.

Big thanks to these guys ! I was able to bring my car in for a coolant issue and within a few hours it was fixed and running like new again. I appreciate their warmth and transparency throughout the entire process, as car things make me anxious. They were able to get me in and out within a few hours. This truly helped make the entire experience a smooth and easy process.

Such a worst experience at this location. I have had an appointment today for some couple of inspections for car. When I got here and tried to explain my problem, he was pissed off trying to say it can’t be done today when I have mentioned in the appointment details. Couple of my friends told me this was a good location for vehicle check but I wouldn’t recommend to any. I wish I could give no stars, but doesn’t allow. I really don’t understand the point of having an appointment at this location and tried to reschedule it to other day. Even the tech, when I tried to explain my problem, instead of helping they were rude to my requested services and I kinda feel like he was mad when I told him what I found, rather than the other way. Anyways, such a horrible experience and staff too. Again, I wouldn’t recommend to anyone.

If you’re just buying tires then go for it, prices not too bad. Anything else I’d be wary.. I asked for an alignment and the full inspection, knowing that my cam bolt is seized so alignment is not possible… they said they did the alignment and the inspection didn’t have anything wrong, and I went in knowing what was wrong (and easily diagnosable) so they clearly did not do either of those things, but said they did. Not a good look. They did not pass my integrity test so I will not go to them for anything other than if they have the cheapest price for tires I want.

Kind people absolutely exist—and they work at Big Brand Tire & Service. Late Sunday afternoon, I ran over a bolt and rushed in because they were the only shop open. Even with just 30 minutes until closing, Jeremy and Victor kindly put on a spare so I could get to work the next morning. Jeremy then invited me back the next day for a proper patch, and I was helped immediately. The customer service here is truly top tier. Jeremy and Victor are knowledgeable, efficient, and genuinely caring...their dedication to their craft did not go unnoticed. I’ll be back, and I highly recommend stopping by Big Brand Tire & Service and asking for these gentlemen. You won’t be disappointed. Thank you again.

David, Zach and Austin were professional, repaired my car & answered all my questions. Very honest and gave me good options/opinions/advice concerning my car. I’ve been a patron for a several years. I appreciate their workmanship.

Terrible Experience – Avoid This Place at All Costs I had an extremely disappointing and frustrating experience with Big Brand Tire & Service in Denver. I took my car there on a Sunday because it was having issues. I left the vehicle for them to diagnose the problem, and they promised to get back to me. They never called me with any updates—I had to chase them down myself every time I wanted information. The customer service was absolutely terrible from the start. By Tuesday, they told me the car was fixed and ready for pickup. I picked it up, but not even 15 minutes later, the car broke down again with the exact same issue. I called them immediately and was told to bring the car back, but they offered no assistance, no apology, and no guarantee for their work. Worse still, they charged me $179 for a “repair” that clearly didn’t happen. When I went back on Wednesday, they suddenly claimed the car had a different problem, which is simply not true—it was the exact same issue from the beginning. Their solution? They told me to take the car somewhere else. Completely unprofessional. I ended up going to another mechanic who confirmed what I already knew: Big Brand Tire & Service charged me for a job they didn’t do. I was basically scammed out of $179 and left with a still-broken car. This place is incompetent, dishonest, and disrespectful to their customers. I wouldn’t recommend it to anyone. They should be held accountable for this kind of service. Honestly, this shop shouldn’t even be open.

Incredibly helpful. Incredibly kind. I had a nail in both of my front tires and the staff took such good care of me. They got me in quickly and fixed what I needed in a timely manner and didn’t charge me a thing. What great customer service!! We need more people in the world like these! Thank you again

Austin at Big Brand Tire on Evans and Holly was incredibly friendly and helpful. They were able to repair the tire on my electric SUV. My husband drove around to numerous places before finding Big Brand. Others declined to remove the nail and patch my tire because it’s an EV tire and there is a special foam pad on the inside, which makes it more complicated and difficult. Austin fully grasped the situation and got us on our way with a careful excision and patch!

Reserved a same-day flat tire consult for 5pm at the Aurora shop. I meant to reserve a time at the Glendale shop since I live very close by. I showed up to the Glendale shop at 5pm and they happily transferred my reservation and got me in. They patched up my flat, installed the tire, and neatly put away my spare and tools in my trunk all in 30 minutes. Quick and easy experience. Friendly team and very accommodating.