K & W Auto Body Inc. in
Woodbridge (VA)

I can not say enough about the service I received here. A few weeks my ago my car was stolen. I was so disgusted at the fact that someone did Lord knows what, during the time they joy rided in it. The service I received was too notch. Everyone in the office spoke kind words and kept me in the loop with the process. When I got in my car yesterday it was so clean it smelt new. It meant the world to me and the disgusting feelings I had about being violated were virtually taken away. Thank you for everything and I will definitely recommend anyone going through the same experience to take their car to K&W.

I’m extremely happy with the work this body shop did on my car. The quality of their work was brilliant, and the attention to detail really shows. My car looks amazing, and everything was handled professionally from start to finish. The team was honest, skilled, and made the whole process smooth and stress-free. I’m very satisfied with the results and would highly recommend them to anyone looking for top-quality body work. Thank you Justin

Huge thanks to Jeffry and the entire K&W team for the outstanding service after my car was hit by a negligent driver. They handled everything perfectly and got my car back to me in pristine condition. Excellent work and highly recommended!

I have a claim and chose to bring my car here. The knowledge, professionalism, and kindness from these pleasant ladies; Gisela and Esmeralda was exceptional from the start! I am glad I chose to bring my car here for the needed bumper and light repairs because of the convenience in location and also again their impeccable customer service! Thank you all, it is much appreciated, as well as Nadyne! A1 service all around!

I am so proud of K&W. Before I was referred to another shop by the other party’s insurance. I was badly rearended in Florida. K&W was just near by they took excellent care of me. Staff were very respectful. I am very grateful to the female manager who was very firm on date and took time to complete the job in very few days.

I discovered an electrical issue with my car. K&W didn’t properly repair the wiring under my front bumper and paying over $13k for autobody repair. Parking sensors etc, don’t work properly after the repair! I reached out to Justin at K&W, but haven’t heard back in over one week.

Went there to have my car painted and get estimate. Called to have work done. Never received call back for appointment. Got work done at another shop.

Brem, Jeff and everyone else at the office was so nice and helpful! The car looked amazing and they even cleaned the interior for me and ended up finishing the job a day early. Will be back if I need work done on my car! Highly recommend 👌🏾

Took excellent care of repairing my car after I was rear-ended and pushed into another vehicle. Runs great, looks great and he was nice and clean when I went to pick him up. Staff and crew at the Woodbridge location are very friendly, helpful and knowledgeable. Would definitely recommend!

K&W did a great job on my damaged Prius. The work was completed a few days before their promised due date. They also called several times keeping me aprised of the progress. Would definitely use again.

I recently had the pleasure of using K&W Auto Body Inc. for repairs on my daughter's car, and I couldn't be more impressed. We dropped the car off on Monday and picked it up on Wednesday. The damage was minor, so it didn't surprise me that it only took two days to finish. This efficiency is particularly noteworthy as I had a similar experience with another company for my son's car, which also had minor damage but took eight days to repair. What stood out most was their professionalism and transparency. They provided a ballpark estimate after taking pictures of the damage, which surprisingly matched the final cost once they began the repairs. This level of accuracy is rare and greatly appreciated. Moreover, the unexpected bonus was the meticulous detailing of my daughter's car upon pickup. Despite her car not being the cleanest, it was returned looking brand new, as if they had spent more time detailing than repairing. Overall, K&W Auto Body Inc. exceeded my expectations with their A+ service. I won't hesitate to bring any future repair needs to them, and I'm already recommending them to everyone I know.

I was recommended by someone to take my vehicle here to get my vehicle repaired from a rear end accident. Well, they may had had much better experience with the actual repair itself than my vehicle' repair results. I had to take my car back in a week later due to the bumper did not fitting properly after repair work to have it looked at. Shop took bumper off and put it back on but to no avail. I was informed that most likely the manufacturer's replacement bumper molding could be different than the original (my first time hearing something like this from a body shop). The thing is, when the shop advised me that the vehicle was completed and ready for pickup this information could have been provided then, or even when the repairs were being made. All in all, there is still a visible gap on either rear side of the vehicle that I am not satisfied. As far as customer service they are okay and they gave me my car back rear clean. Literally, the car inside and out was the clesnest condition I've ever had it. I actually can say this place does a better job cleaning/detailing cars than repairing the body work.

I called K&W on 4/11/24 to see if they would be able to buff a scratch from my car. The manager told me to come in and they would take a look at it. I went to the shop the next day and Gisela looked at it and buffed it out for me in no time. She was very nice.

I am so pleased with their work. Their customer service was great. My van is 11 years old and it had a couple of dents (that we're not my fault). K&W did a fantastic job. If I ever need another paint job, I would definitely be a repeat customer. I love that they cleaned the inside too. Very satisfied!

I come here all the time for any repairs for my Honda Vehicles, but after my last visit it may be my last time coming here. First, many things with the repair were not done properly. They lost a piece of my radio ( push button) and that was not even part of the repair. The front fender was off, the wheel alignment was not done correctly and also there was a discrepancy with the paint I noticed when the vehicle was ready. It's been about 3 months since I have my car back and they haven't even fix any of the discrepancies my vehicle has. Every time I call about those problems everyone there is clueless about any of the defects, it's like calling for the first time even when all those defects were pointed the the time of pick up.

Normally I focus on food but when you are so happy about the service and quality, you have to give praise. My car is 6 years old and is not kept in a garage, so it’s exposed to the elements. K&W did a fantastic job on my vehicle with matching the paint. I thought how hard can white be to match but it turns out that white is one of the more difficult colors to match as it ages. The craftsman at K&W was able to accomplish the task flawlessly. Very satisfied!

K & W was highly recommended by a friend whose word I trust. Unfortunately, I did not have a good experience. Admittedly, I have never had to deal with a body shop before, so my experience may be what's typical for most customers. I wanted to repair a bad paint job that had been done on my truck before I purchased it and repair a couple spots that had rusted. The repair was beyond their scope of experience and they admitted as much. I appreciate that as opposed to them attempting the repair and doing it poorly. I scheduled the work to coincide with a planned vacation so that I would not be without a vehicle when I got back. I still ended up waiting a week after I returned. I was told that my truck would be ready the next day a few times, only to be disappointed again. As for the quality of their work, I am pleased. They do good work. I just wish they would do it faster, or give a more realistic timeline so that the customer knows what to expect. Would I use them again? Quite possibly.

I am going to share my full story because customer service here is very professional! I have a 2018 Cadillac Escalade with a tri-coat red passion tintcoat color. Prior to getting the vehicle painted the front desk advised that painting the bumper on this truck will not be 100% match but will be close to unnoticeable. I completely understood as the age of the car and weathering of paint and whatnot (fresh vs older paint). When I went to pick up my vehicle; I need to add they completed on time, the paint seemed a bit too off for me. I relayed my concern with my advisor but it was cloudy and rainy that day and we agreed that I would take it home when the sun came out I could throughly review the paint job. Well when the sun came out the paint was off 🙃. I had a panic attack, it was red but very noticeably off to me as I only got the paint job to fix clearcoat peel. I was panicked because I had already paid them and I was worried about going back and forth. Well let me tell you, I contacted them the next day and they said bring it back. The advisor came out looked at the vehicle and I believe the owner of the shop and they quickly advised they would repaint it. This was no cheap paint job especially for just a bumper, but there was no fuss, no back and forth just a simple will re-do it. Once I got my truck back boy was I happy the paint is a near match and barely can tell its a repaint (i know because I got it painted lol). But overall I am satisfied with working with K and W and will definitely bring my business here more often. There might of paint a hiccup in the beginning that to me warranted 2 to 3 stars but businesses that pride themselves in their work like K and W and don't try to fight the customer on reasonable concerns or request will always get 5 stars in my book. #1veryhappycustomer

Second time coming here for repairs after getting hit & I had no doubt they’d amaze me just like they did the first time. Andy was great & provided updates the whole time. Super friendly & patient. He made sure I was happy with the work that was done. Paint was perfectly matched & no huge gap despite me having an aftermarket bumper. It didn’t take long to get my car back either and they even cleaned the inside and vacuumed. They also shined my tires for me! I live in MD and this shop is far from me but it’s the only one I come to when I need my car worked on. Thank you Andy & K&W for the great service!!

We hit a deer in our Lexus 350RX. Alot of front end and fender damage. Justin kept us up to date throughout the process, and the result was a car good as new. No one would know that it was hit, body alignment and color match are perfect! I highly recommend this shop.

Recently took my vehicle in for some collision repairs. The end result looks amazing and the color perfectly matches the rest of the vehicle!!

Came into to get a quote on fixing a part of my car, not only did they give me a very good estimate they were able to do the job immediately on the spot and did it in less than an hour. Only place I’ll be going to for body work.

After a minor accident the grill, front bumper, and a head lamp assembly sustained some minor damage. There was also some other minor scratches and dings that needed to be repaired. K&W did a fantastic job repairing my vehicle! They even detailed my car after the repair work. Look at those wheels. I highly recommend K&W for auto body repair.

My husband brought his previous car here multiple times and was always extremely satisfied so I knew my car would be fixed correctly. I wasn't expecting the outstanding level of customer service that came with the quality of work. I never had to wonder what the status was as Justin always kept me updated and he went above and beyond to make sure I wasn't inconvenienced when there was a slight delay due to shipping. My car looks brand new on the outside and I was floored when I got in side and it was completely detailed! Every business should strive for the level of quality and customer service that K&W provides.

I'm normally skeptical of stellar reviews; however, K&W's performance, attention to detail, and overall customer service has been nothing short of spectacular. First, the work itself was great. While Kevin was going through my car to prepare the quote, he was looking for ways to save some money. Yes - a body shop that tries to save you money. Unheard of...I know. Second, it's also true that they follow up throughout the process. I was called a few times to give me an update on their progress. Third, once the car was finished - and the work was phenomenal - the bill was actually lower than the quote...by $300. Finally, I got a call from the owner (yes, the OWNER) today. He thanked me for my business, and asked if I was satisfied with the work. He also reminded me of their lifetime warranty on their work. So all the raving review you read are true. I highly recommend them.

I just picked up my daughters Escape and they did a great job! And I didn't expect that in only 7 days time. The paint job is a perfect match, and they made sure the truck was clean and ready to go. I feel like I received a free detail job! I can't say enough about Elmer for being prompt, professional, and meeting and addressing all my concerns, right down to the parts needed for the repair. He was always available to answer any questions. No voice mail at K&W. This process was made so easy, no stress! I do have to give a shout out to Enterprise, as they came to me, and the rental was clean and ready to go. Great job guys, thanks so much, and if I need another repair their will be no question as to where I will go. JD

I just had my car repaired from K and W. They were professional, very courteous, and their customer service was top notch. The part needed to fix my car was ordered and arrived very quickly, I received a call as soon as it was in, and when I took my car in it was fixed quickly and they buffed out some small marks and dings on my car, too. And I received a follow-up call after the work was done. I would gladly recommend K and W to anyone. 5 stars.