I have been getting my cars inspection and emissions done here for at least the past 10 years. Was waiting 3rd car in line. The first inspection started at 815am. Once it was my turn I had a light that was lose. It would work then it would not. Was told it is $35. to look at it. That's crazy. Not very impressed.
Stay away from this place! The manager is rude and disrespectful. They try to overcharge with fake problems and don’t even fix the car. The mechanic was honest, but the manager wouldn’t let me talk to him. Total scam—charging high prices for labor and parts. Save your money and go somewhere else.
If you don’t believe me please go and try
very bad service, I put gas in my car, I took it to the car wash and the Arab lady who was on duty on Monday, August 11, 2025, time 1:36 pm, I asked her for the favor of changing for koras to vacuum my vehicle and she didn't want to, I had to go in to buy so she could give me back coins. Then I went out and put the coins into the machine to vacuum and it was damaged and there was no out of order sign. I told him to give me my money back and he said it wasn't their fault that the machine was damaged. Very bad service (bad service) (bad service) lousy….
On May 10, my father’s oil light came on at this location at time of opening. The manager Ricky squeezed him in immediately and when his tech discovered that my Dad was out of oil, he topped me up and refused to take payment. He also diagnosed the problem and provided him with a printout to take to the dealership. He was out of there within 20 minutes and is forever indebted to Ricky and his team. They are true professionals and may Dad highly recommend them to everyone. Thank you Ricky and team!
Please everyone be aware of this location 13594 Quate Ln Woodbridge Va i’ve been a long time customer at this location its turned over to a three times with new people and owner. I’ve never been so disrespected ever I brought my car and had a spark changed and the ignition coils after I had the work done, my car was driving very poorly. It wouldn’t start off. Was losing power. I don’t think this is part was installed properly. I took my vehicle right back and then I popped the hood. I noticed they did not put back on the cover to my motor I spoke to Ricky. He immediately became very offensive trying to make excuses, maybe if feel off 🫢 he wouldn’t help me. He was being very rude to me. I asked for his manager Number I explained to him what has happened asked him if he could pull the cameras to see what happens to the cover of my motor and why it wasn’t put back on and why my car was driving so poorly since the work was done he said I could bring it in he would meet me there and look at it himself and he pull the camera I went he never was there . I called and left messages and text messages over a month to the manger Eddie with no return calls and no return text totally ignoring me a long time Customer I highly do not recommend this place in the Woodbridge area👎
Terrible we experience here. Been around a lot of car guys and people that get it. I would never goto this place and 2nd I’ve never left a review on google that’s how bad they are!
I went to this Exxon repair shop at 13594 Quate LN, Woodbride VA 22193 to replace the ABS sensor after my regular mechanic had done the OBD diagnostic check, at that time I did not have the sensor, purchased the sensor online because my mechanic is too far, I went to this Exxon.
They came up with a “bogus“ estimate of $1200.00. I went back to my mechanic, 0.75 hours labor with tax total $82.00 repair. You decide, an ABS sensor is an electrictro-mechanical component made of hard plastic that interfaces with a solid metal wheel hub. Which one goes bad first? Of course the sensor goes bad first. The proof is in my car now, no ABS light any more.
THIS SHOP IS FAKE, RIP OFF, AND A BUNCH THIEVES, made up BS issues that no need to replace. Plus there hourly rate is $180/hour. That more than dealer rate Toyota dealers charge $160/hour. When I went with the manager to the shop to show me exactly what parts he wanted to replace. He could NOT even point out the components. “At least be a knowledgeable thieve”.
They charged me almost $200 for their scheme diagnostic. I will never go back to this rip off shop.
I was right near Exxon Dale City when my wiper blade decided to expel itself from my car and smash into pieces. Bad wiper. Ricky answered the phone and said I could swing by for a new wiper ASAP. Was in and out in less than 5 minutes. Great customer service. Saved the day!
I had a wonderful experience with exon here. We’re really nice and extremely quick. I had a hair appointment and they were able to finish adding a clip to the bottom of my car in only a few minutes. My new spot for sure! Ricky was great and should continue working at the desk!
If you need an inspection go passed this place. I came the very first time for an inspection on my car and it was rejected. The inspector wrote a list of things that need to be fixed. I fixed all, for the inspector to come back and fail the car again after fixing everything that need to be fixed. The craziest thing is right after he failed my car for the second time, I took it right up the road and it pass with no problem. The inspector names was Warren.
Outstanding service at this gas station! I went in for an oil change and left with my car feeling brand new. The team also did a quick inspection and tagged a minor issue I wasn’t aware of. Their attention to detail is top-notch
Impressed by the efficiency of the tire change service here. They had a wide selection of tires and got the job done swiftly. Will definitely be recommending this place to friends and family.
This gas station doubles as a great repair shop and inspection station. I came in for a state inspection and was impressed by their thoroughness. Ended up getting a tire change as well—everything was smooth and efficient.
I had an excellent experience at this gas station! I stopped by for an oil change, and the service was quick and professional. The staff was friendly and even checked my tire pressure for free.
A dependable gas station with excellent services! They provide quick and easy oil changes, and their inspection station makes me feel confident knowing my car is in good hands.
Do not recommend them whatsoever. They worked on my mother's car and gave it back to her with the "check engine" light flashing. When she questioned whether that was okay or not, they said she'd be okay. Now she's stuck on the side of the highway, waiting for a tow truck...
Excellent service for an oil change! The staff was efficient, and they even went above and beyond to top off other fluids in my car. Highly recommend this gas station for all your maintenance needs.
Friendly staff and quick oil change service. They even provided recommendations for future maintenance without pressuring me into unnecessary repairs. Great experience all around.
Not reputable inspector (by the name Warren). He failed my wife's SUV because one bulb on the license plate wasn't working and he mentioned that the "left tire" was worn out. I was very curious to hear that as to why because I regularly maintained all of my cars and not long ago I changed all 4 tires, (I understand that they're not new at this point but they are not even close to being worn out) and I'm very meticulous about maintaining all of my vehicles, therefore I drove over there to speak to them.
When I arrived, I wanted to speak with the inspector as to why he rejected our SUV and he ignore my questions and said he only wanted to speak with my wife, the way he spoke to me was unpleasant, ignore the fact that the registration is under my name and that he needed to speak with me because legally that was my car, he didn't like to be confronted so he raised his voice tried to be the victim and wouldn't acknowledge my concerns after I showed him that there were nothing wrong with my tires and that I needed an explanation as to why he rejected it.
Are you ready for this one? in addition "I found out that nothing was wrong either with the light bulb after he tried to tampered to make it loose so therefore it wouldn't light up, I pushed the bulb and the plastic cover and it magically turn on" and I got the VA State Trooper involved then because I am finding out that there are purposely setting us up for failure and I set up an appointment with the Trooper for next week so he can decide wether my tire indeed needed replacement. The inspector Warren refused to provide his name and refused to answer any of my concerns as to why he rejected it. He walked away after I told him "excuse me sir, pls don't walk away, I need to know why & I need your name" and he walked away without answering any of my questions as a client. (I went inside the shop to eventually identified his name since he wouldn't speak with me).
Bruce the manager came out and was very understanding about the situation, something was not quite right, therefore I told Bruce to be the witness and I ask my wife as well to be the witness and to call Warren and provide me some explanation as to why he rejected and why the light bulb was all of a sudden working properly; Bruce went inside to call him and Warren never came out and was nowhereto be found, "he knew what he has done and didn't want to face it, this is a prime example of unethical business on his part" and taking advantage of a female that doesn't understand much about cars, and just because she was dealing with a female, my wife and I felt that Warren was taking advantage to charge her $40 for a tiny bulb that was working properly, I would pay for it BUT the truth of the matter, both light bulbs were working, tampering is a felony, unreal!
After everything is said and done, we went to a reputable inspector few miles away (just for me to get an answer if indeed I needed a new tire) and the new inspector & his colleagues were shaking their heads as to why they rejected our SUV after they saw the rejection piece of paper and said that the "left tire" was totally fine and it shouldn't been rejected from the first place. We pass inspection because there were HONEST & REPUTABLE inspectors. Dale City Exxon specifically inspector Warren has unethical practices.
I called and thanks the State Trooper that I wouldn't need his time to be wasted nor mine because there is inspectors that do not take advantage of people.
This experience was terrifying it was definitely an eye opener as to how many scammers are out there, be cautious! I won't recommend this place, please stay away!
Excellent and Friendly Service.
Was visiting my sister and my car started having issues early on a Monday morning. (Auto Throttle).
Called and left a message and I believe Gabe the owner called me back and told me to bring my car in and he'd take a look at it. Brought it in and he called back later in the day and said he'd have fixed in a few hours.
Back on the road later that same day.
Much Appreciated.
Gabe was very helpful in getting car in quick to get a tire with a nail in it plugged. I am very thankful, and the place looks much better than it did about six months ago. I think Gabe may be a new owner, not sure about that, but whatever the case may be, give them a try!
I dropped my truck off for repair and got a good price for the job. They quoted me cheaper than another shop. The work was performed the same day. Thanks for the great service!
After getting a "failed inspection" and a pricy estimate for fixing the failed items, I took my vehicle to another reputable shop for a second opinion. As I suspected, there was nothing wrong with the "pricy failed item".
I'll never go back for anything now. Be cautious if you do go here.
Best car care and customer service!! Gabe is the best! He gets you in and out in a Timely manner ! Explains what’s needed , no unnecessary upselling , just straight to the point of what’s necessary for your vehicle now , and shares what to look out for , for future car care ! Clean and professional spot!! Chekc then out, and ask for Gabe !!
Don't come here. These guys charge less per gallon for gas if you pay cash, but the pump will stop 10-15 cents short. They're banking on the fact that you won't go back for such little change. This has happened to me every single time I've gone there. There is another gas station right down the road who charge the same price with cash and won't scam you. Also their auto prices are way overpriced.
1808 Featherstone Rd, Woodbridge, VAUsed tire shop
14530 Richmond Hwy, Woodbridge, VACar repair and maintenance service
MOBILE SERVICES ONLY! NOT A PHYSICAL SHOP!!!, 1611 Maurice Dr, Woodbridge, VATire shop
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