This rating is based on customer reviews, inventory size, pricing, and service quality
For Ecology Services in Frederick, MD, recent feedback is mixed, scoring 64/100. Strengths: friendly, fast crews; some long‑term customers report consistent pickup and willingness to take extra trash. Weaknesses: missed collections and policy confusion (bags vs. cans), plus a serious complaint about a driver’s conduct, hurt trust. Limited pricing insight; one had to buy a can. Little on wait times or customer service beyond calls for misses. No data on inventory variety, yard organization, or finding parts—these reviews are about trash, not a junkyard. Overall: inconsistent reliability.
This is the worst company anyone or municipality could use !!! Since my development has been using them this year my pickup gets missed every other week and have to call to get my trash picked up. Their excuse is it was bagged and not in a can, so I had to spend $100 to get a can and put their sticker on it and they still can't seem to get their act together!! horrible service!!!!
They've been doing our trash pick up since we moved to the area in 2011. No complaints at all! I have put out quite a bit more trash when doing spring cleaning, and these guys take everything. There is never an issue. The folks are friendly as well.
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