Evergreen Auto Service Center in
Frederick (MD)

Drove by seen that these guys did auto service,Not only did they fit me in same day quote was way less then other repair shop.Very honest & affordable did not try to upsell me on a repair I was going to have done anyway,that was not needed to pass my inspection.

I needed a pretty simple fix to pass emission test, a O2 sensor that “failed” by veip. I called evergreen next day got in dropped off hour later they call said on there scans nothing failed. Didn’t charge me anything for it, or there time, took it back to veip. It passes. Evergreen could have went ahead and changed the O2 sensor anyway and charged me parts n labor n called it a day but they didn’t. And that there tells you the level of honesty and respect they have for there customer. Awesome service!!!!

Evergreen auto did an excellent job. They diagnosed an alternator failure and installed new one

I purchased a 2011 Mini Countryman Cooper S All4 (I name Stealie as I’m a Grateful Dead fan aka Deadhead) out of state and needed to get a Maryland State Inspection. Sadly little Stealie didn’t pass the first inspection. Stealie has a passenger side marker light that was broken and I had Rare, David Bowie and Star Wars vinyl stickers on the back side windows. Evergreen could get the part next day and have the sticker pealed with using a heat gun to help listen the adhesive and possibly save the stickers as they had successfully did for me, which was phenomenal and also fixed the part and had me past inspection the very next day. Best one stop shop to get Stealie back out and on the road and in reach of Stealie’s permanent tags.

As always Evergreen is always prepared to take care of my truck. I love these guys. I moved out of state and still bring my truck to them for work. You cannot beat the honesty and sincere commitment to provide great service. Thank you again Dan and Michael I’ll see you next time! ♥️♥️♥️💯

Glad Evergreen Auto finally figured out the real issue with my Expedition after years of other shops misdiagnosing it as a transmission problem. Turns out it wasn’t the transmission at all—just eroded spark plugs and a timing issue. Saved me a ton of money in the long run. SUV’s running smooth now. Pricey fix, but solid service. Thanks!

Customer service is outstanding, they are thorough and explain everything! They truly do make you feel like family. It’s hard to find a trustworthy service for your car, but this is it! I won’t go anywhere else! Thank you!

I'm so glad I found Evergreen Service Center. I came in for an oil change last year, and because the staff was so helpful, the price was competitive, service was fast and professional, I decided to return a year later for my 100k maintenance and new tires. The fact that they didn't try to push any unnecessary work on me, won me over. My service advisor Dan went above and beyond my expectations and kept constant communication for 2 weeks before we decided to get the work done. Not only did I feel heard and valued as a customer, Dan was incredibly responsive and respectful throughout the entire process. On the day of my appointment I wasn't feeling well, so they sent drivers to pick up and drop off my vehicle. Overall the quality of work and customer care is unmatched. It's refreshing to find a place where you can be confident of their honesty and affordability. I will definitely be a repeat customer and recommend them to everyone!

The best service I have ever received on a vehicle. I cannot thank them enough for the time, care and cooperation they give.

Evergreen saved our day! We purchased a new truck and needed a state inspection and they took us in right away. The staff was incredibly friendly and they also helped us find a tag and title business so we could skip the dreaded MVA trip. Good customer service is always appreciated, thank you Evergreen!

Wonderful experience! Evergreen team went out of their way to help with my vehicle inspection and needed repairs. So friendly and customer/focused. Was able to get same day repair. Once diagnosed, they ordered the necessary part for delivery within a few hours, offered loaner car during the repair, and had it all completed SAME DAY! And cleanest and most comfortable waiting room I’ve ever waited in! I’ll be back for sure!

I used Evergreen for the first time this week and I’m very pleased with everyone I had contact with. From the minute I entered the office until the time I left, they were very professional and totally up with me on what my car deeded. They took me to the shop and showed me what the problem was and made sure I wanted to continue with the repair. I feel they were honest and reasonable with the repairs. Evergreen will be my go to repair shop moving forward.

SUCH an amazing experience. Out of this world customer service! I had my inspection done and the whole process was seamless, start to finish! Such a great group of people. Grateful to have found them as I just moved to the area. Definitely recommend them 10/10

I’m honestly blown away by the kindness and integrity of this team! My car had been in their shop just a week earlier, and when it started acting up again (not from anything they did), they immediately took it back in, ran diagnostics, and fixed the problem — all at no charge. They even gave me a loaner car while they worked on it. I can’t remember the last time I was treated with such respect, honesty, and genuine care by a business. They turned what could have been a stressful situation into an example of true customer service. I’ll be recommending them to everyone I know!

Went here to get my car inspected. They failed it for tint and brake pads. Wanted over 1,000 dollars to take off the tint and change the brake pads. Told me it was the 4 side windows that needed tint removed. I obviously did these things myself instead. I brought the car back, they failed it again. Said I was also supposed to take the tint off the rear windshield, and declined to let me simply borrow a razor blade to do it in the parking lot real quick. After going outside and using my pocket knife I was able to finally rip it off and get it passed. Thats not even where my complaint lies. About a week later I went to get tires. Evergreen had JUST taken my tires off and put them back on. The tire guy comes into the office and says to me “who put your tires on last?” I said Evergreen. He said well they owe you a lug nut stud. They MASSIVELY over torqued it and the lug nut stud is now ruined. I said is that something that needs to be immediately fixed? He said no not immediately but you should get it fixed. Car was then in the shop (not at evergreen after all that obviously) for a good month. They did some test driving. After I get it back the car literally feels like its bagged with hydraulics and I am hitting switches going down the road. So, clearly the lug nut stud is quickly becoming something that DOES in fact need to be fixed immediately. After texting evergreen back about this upon receiving a message offering to do the work they recommended I texted them back and told them what happened. They offered me a free oil change. While a free oil change is great and all, thats simply not what the car needs right now. It needs the lug nut stud. That they broke. Just googled how much this is gonna cost me last night……TWO HUNDRED DOLLARS for my car. So now I am paying 200 dollars for this. Also had an argument with their mechanic over the tint thing just before he went inside to put my tires back on. Not saying this was intentional……but it does not look fantastic. Pretty disappointing to say the least.

I came to Evergreen after running the gambit with my dealership shop, another Ford dealership shop, and an independent local shop, all of which could not properly diagnose my car overheating and pulling a code. I was about ready to throw in the towel and trade in my car when I decided to try Evergreen based on my in-laws recommending them after a good experience. I thought, what have I got to lose? No one else seems to be able yo figure out whats wrong. I called the shop expecting to have a wait or need to make an appointment later in the week, but surprisingly, they were able to take my car same day! I explained i wouldnt have a ride home after dropping my car off and they said No Problem- they offer a shuttle type service to get you to and from the shop, and even offered a loaner car for free. Wow. Already 10 steps ahead of all the other shops in terms of accommodations. So I dropped my car off and immediately I get updates from the nice app they use- pictures of my car (parts to replace, damage etc) was attached and clear for me to see..no more guessing and taking a shops word for what they are seeing under my hood and car...now I can see what they're seeing. Very cool! They were able to diagnose within the DAY what other shops spent many more hours trying to do and by the first day I had a game plan - what to fix and prices and time estimates. Extremely transparent and convenient (why aren't other shops investing in these softwares? Really a game changer). The work was done quickly and efficiently and I got my car back sooner than I expected and problem fixed! I had them work on my car several months later when I had another issue and same story. .quick, kind, and good quality work. You can tell this is a local, community based business by how Dan and all the others in the shop treat customers and their cars. They do care about serving the Frederick area and not rushing, but providing High quality results. Finally... I found a shop i can rely on. That tells me the truth ( as a woman ive often felt taken advantage of or not told the whole story at other shops because im a woman), keeps it real and let's me make decisions without pressure. No extraneous unnecessary sales add ons and the like. I recommend this shop since it'll be my go to from now on.

They charged me $137 for a vehicle inspection and failed it, saying I needed new tires. ( which was replaced 2 monthsago)They told me if I bought their tires, the re-inspection would be free, but if I bought tires elsewhere it would cost $33. I chose to put Michelin tires on my car at another shop for the same price they quoted me for their brand. I then had my inspection done at another shop in Frederick for $75 and passed. Very disappointed with their pricing and service — I recommend looking elsewhere for inspections.

I went for inspection and I told them I don’t have have the locks key and I told them not to do if they don’t have it and they made it failed the inspection purposely to buy a new tire with locks. Very disappointed unprofessional they just robbing money. Not recommended !!!

I can't speak for any work as i didn't get the service done, but everything leading up to the quote was great. They were easy to work with, but unfortunately they quoted higher than other places for the work, and i can't pul lthe trigger for that right now. i would absolutely pay the higher price though, as they were thorough, thoughtful, and quick.

Great shop wonderful atmosphere and the whole crew knows what there doing. They can can get you in and out in the same day if you're lucky. They'll even work with you if nothing else falls through for you. Will definitely be there again!

Dan and Giovanni were the best, very friendly, professional, explaining what was wrong with my car and also caring. I am fairly new to Frederick but definitely will come here for any future services I need and tell who I know about Evergreen Service Center. Thank you

Everything went great. Evergreen got me in the very next day for a Maryland State Inspection and tire rotation. The service was fast, the staff was professional, and the price was fair — $175 total. They made the whole process easy and straightforward. I’d absolutely go back and recommend them to anyone needing honest, efficient service.

GREAT SERVICE! GREAT EXPERIENCE! GREAT PEOPLE! I was very nervous when my check engine light came on there were only 3 places in Frederick that could service my car and the first 2 I called didn’t seem too well versed in customer service. Then I called Evergreen, and spoke with Dan who was very knowledgeable and friendly over the phone. Upon my arrival I walked into a clean and welcoming environment of friendly staff members and was immediately greeted with a smile. Everyone seemed very happy to do their jobs it was AMAZING! I received the free 15 minute diagnostic test and although it couldn’t find the issue and I had to pay a bit more for additional testing to resolve the issue the pricing was affordable and there were even flexible payment options available if needed. Dan explained things very thoroughly. They did not try to sell me unneeded services they clearly just wanted to help. The additional testing needed was lengthy so Evergreen provided a lift service home. Thank you so much for the ride home and the enjoyable experience Dan and Giovanni! You’ve definitely made a new customer!

While on a Work trip, I had major problems with a Company vehicle. After a complete wasted day waiting at a competitors, the crew at Evergreen got me in and had the extensive repairs made at record speed, everyone there went above and beyond to get this vehicle up and running so I could get back to my travels!! This is the absolute best repair facility I have ever been to. Highly recommend 5 stars!!!

After having a bad experience at another shop in Frederick, I did a Google search and came across Evergreen auto service. I noticed the high reviews, which really helps, and gave them a call to set an appointment. Even during the phone call they were extremely professional and helpful, great customer service! They diagnosed the problem and were able to fix my car quickly. I got a loaner car while they did the work, that’s really convenient. As a woman, sometimes shops take advantage of our lack of knowledge when dealing with car issues. I didn’t feel that way at all with the Evergreen staff. Thank you again, you got a new customer!

This place is very clean and great people. They did my Maryland Safety Inspection and I was there less than 2 hours setting and waiting comfortable in a big couch😍. Shout out to Dan, very nice guy and very helpful. I would recommend this place and I believed they do also works for cars that has problems or issues. Thank you Evergreen Auto Service Center for your fast and awesome service!!❤️❤️

Went to have my AC checked out. Very friendly staff. They performed a complete diagnosis and found other issues with the car. I will definitely go back to follow up when I am ready. My AC is working like new, and the best price for the service. 100% recommended.