This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Rosemont Motors Inc in Frederick, MD earns an overall 85/100. Sentiment is largely positive: customers praise professional, communicative staff (Ed and team), quick inspections/oil changes, emergency help without appointments, and solid diagnostics that catch hidden issues. Common drawbacks: a few BMW owners report unresolved problems, diagnostic fees without fixes, and a return visit after a missed TPMS replacement; some jobs take multiple days. Pricing is described as reasonable by some; wait times usually short. Little to no info on inventory variety, yard organization, or parts-finding, so clarity there is limited.
What clients say about Rosemont Motors Inc in Frederick (MD)
I took my Audi A7 to Rosemont motors to replace a cracked oil filter housing. They fixed that with no issues BUT as I was leaving, I noticed my airbag light was on which has never been an issue. I turned around and asked them why my airbag light would be on. They said they didn’t touch it. They hooked up a scanner and it came up as a passenger seatbelt code and I could schedule to bring my car back in for the repair. I went digging and found a clean CUT passenger seatbelt wire. Never going back to these scam artists again.
Outstanding place to take my MINI! I'm never worried about them, they've treated me and my MINI well through the years. I recommend these guys to everyone. Thank again for stellar work!
This guy has no interest in fixing your cars problem. He will charge you diagnostic time and not even address your issue and then want more money to address your cars issue.
I was very unhappy with their service. I was trying to use this auto shop to avoid going to the BMW service centers although BMW service centers are supposed to be the best to fix the problem of my car. They are just far away and also cost more money for sure. Unfortunately, I eventually had to go to the dealer to fix the problem (ended up wasting more time/money :( ). Rosemont motors should have let me know from the beginning if they were not able to fix the problem instead of having started/stopped the work and made me go to the BMW dealer. Of course, they still charged me whatever they did. Now I got a car back from BMW service center after being repaired. They even offered me Ubers from Fairfax, VA to Frederick, MD back and forth. Even if it costed more money, I feel like I was treated very nicely as a customer which was very different from the experience at Rosemont motors.
I had an emergency with my BMW X1 and had to bring it in without an appointment. Ed was extremely understanding and got my car back on the road quickly. I will exclusively be using rosemont motors due to Ed’s professionalism and hard work. Thanks Ed!
TYLER IS THE BEST MECHANIC OF ALL TIMES HE FIXED MY HOOPTY AND IT WAS RRALLY REALLY BORKEN BUT NOW ITS SUPERCHARGED AND TURBOS AND IT PURRRRRRRRS LIKE A KITTAN. GO SEE TYLER HE WILL GIVE YOU'RE CARR A GOOD MASSAGE.
Took my BMW there to have valve gasket replaced and tire pressure monitor replaced. Work actually consisted of replacing the valve cover gasket and oil drain pan and gasket as well as replacing both rear tires. They showed me both rear tires and why they needed to be replaced (steel belt showing on inside rim/sidewall). They did all the work and kept me updated on progress daily. Yes, a multi day job. They forgot to replace the tire pressure monitor. I had to make another appointment and also did an alignment job due to replacing both back tires and because both rear tires indicated uneven toe in wear.
This is by far the best local garage in town! They are excellent at spotting small problems before they become huge problems. You always feel comfortable knowing your vehicle is in good hands! Thanks Ed for all the years I've known you!
I got an oil change for my P2 Volvo V70, and the ship was courteous and quick. They did the work correctly, installing an OEM filter, crush washer and full synthetic oil. They even did a safety inspection and showed me some rotor wear I hadn't noticed before. Very satisfied.
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