Milex Complete Auto Care Frederick in
Frederick (MD)

Highly recommend Albert and this place, they gave me a great price to service my Lotus and did an impressive job addressing all of my concerns, going above and beyond. Gives me peace of mind knowing they're nearby and experienced with this platform. Recommend getting your service done here.

I came in with a couple dashboard lights on - but the check engine light was concerning. They were able to diagnose the issue and fix my car within the same day. It is driving much better and I feel they are honest and reliable.

Stay away from was this auto shop. They run a scam " piece of mind" inspection for cars. Take your money and don't identify key issues. We relied on their "inspection " in purchasing a car. They failed to identify major issues that racked up thousands of dollars of cost for us. The owner was downright nasty when we raised the concern and tried to come up with a fair resolution for his shop's failure to identify the issues. Zero integrity, zero customer service, zero quality. Do yourself a big favor and go someplace else.

Milex provided top-notch service for my Lotus with very reasonable pricing. I was given regular updates on the status of my car. Nice clean facility. Technicians and office staff handled everything efficiently and with great professionalism.

Our family has been using Albert and his crew for over 15 years ! They always try to take care of you as soon as possible! Very happy for this business!

I have been taking my car to Milex for over a decade. Albert and his team are honest, knowledgeable and professional. The workmanship is solid and they provide excellent service. I highly recommend this shop.

Service is thorough and swift. Prices are fair. Employees are polite and fun to chat with. A mechanic you can trust is everything and we have taken 3 vehicles to this mechanic and have never been dissatisfied with the service.

I hate to have to post this, but business is business. I hope this issue can be resolved quickly so I can take this down. I own a 1975 Corvette and took it to this shop because neither of my doors would open with the key. They assured me the issue was fixed and addressed additional problems causing my battery to drain. After spending several thousand dollars, I was told everything was resolved and given a warranty on the door repairs. Unfortunately, the problem persisted. When I returned, I was shocked to hear there was no warranty. I later had a trusted friend run a diagnostic and found out the root issue was a bad starter and flex plate—issues they failed to diagnose despite charging me $300 for their inspection. In total, I paid $4,500. My doors still don’t work properly, and my car had to be towed again. To make matters worse, when I picked up my car, the driver’s side door was damaged, and my new custom oxblood carpet and floor mats were ruined by water damage. This happened despite providing them with a custom car cover. I also felt pressured to pay after receiving two different price quotes for the same work, which seemed very shady. I had to get a tow which the last picture is. This experience has been frustrating and disheartening. If you have a car that needs repairs, I strongly recommend taking it to someone you know and trust. Quality service matters, and this has shown me how things can go wrong when money takes precedence over professionalism. PS. Fyi my complete name is “PRINCE LATTE’ ZANKLI LAWSON” look my family name up on Google and tell me what you see.. Further you didn’t take any accountability on my carpet being drenched in water 💧 you said that you’ll vacuum it … What in God’s name is that going to do slurp up the mildew ?? The only thing you offered to correct is my driver side lock you messed up for the second time and charged me twice when i was under warranty .. Crooked Al

I had a wonderful experience at Milex. The Milex team especially Heather knew exactly what services needed to be done on my vehicle. They did two services which included carbon cleaning and change my oil, I am now getting about 2 more miles per gallon of gas.

Great experience taking my car here! They are honest, up front and really easy to work with. I loved the experience and will definitely be servicing my car here.

First time visit at Milex in Frederick and customer service was on point! Very friendly and professional environment! They diagnosed the problem fast and efficient and explained it easily. Your decisions are fully respected and are ready to help out with your vehicle maintenance!

Great environment, great people! I recommend everyone to come get their cars worked on here and maintenance. They do a courtesy inspection to make sure I'm always safe, truly appreciate their work!

Fantastic shop! I've been coming here for oil changes and maintenance etc for many years, and my entire family will take our vehicles nowhere else. It's important to find a mechanic you trust - for me, these guys have 100% earned it.

I truly appreciate the Milex Auto repair shop in Frederick. They have been servicing my car for the last 4 years. Heather is a gem, she treats every customer as family. So wonderful to know that "true customer care" is still around!! Experienced mechanics, friendly staff & honesty. Thanks!! Mary Ann McClung

They quoted me over $2,000 to fix items for my MD state inspection. I was able to decline their assistance and I went to another mechanic and I got everything fixed for around $350. Something I thought was really odd was that they asked me what I did professionally. They realized I was white collar and not broke from my title and overcharged me for it I'm assuming. Clearly they are overcharging because they are close to an MVA and are hoping people get their car inspected by them. All of these 5 star reviews by accounts with only 1 review is an obvious sign they are making google accounts to try to inflate their score. Sadly this story gets even worse. I went back so that the inspector could check on all the fixes. I guess they did not realize I was in the lobby. The inspector said the car passed then corrected himself by saying "actually I am gonna fail him for this" I don't think they realized I was in the waiting room and heard their entire conversation. The front desk lady came back to me and said I needed to complete one more adjustment, but she said they could not fix it because legally they could not as the inspectors. She stumbled over her words in her explanation, she didn't even believe herself subconsciously I guess. I thought this was quite funny because they were more than happy to repair my car for $2,000 earlier. Perhaps when the car is inspected again by them they cannot but I doubt that. I went to a repair shop really close nearby and they all laughed and said that a car cannot be failed for what they failed the car for. They "fixed" the issue and gave me the MD state trooper's number to report this issue. I never reported it because I was busy but in retrospect I should have. Really sad that it cost me more to get the car inspected by them three times and fix made up problems than to actually fix my car.

My wife and I have taken every car we've owned since being referred there by a neighbor more than 15 years ago! Honest, reliable, knowledgeable and always has time to explain any repairs or maintenance services they recommend or you ask for. You'll feel confident in this shop right away!!

Once again, it was a pleasure bringing my car to Albert and the entire Milex team. As always, I knew I could consider the work and advice trustworthy and that my car was handled with care and respect. The work was completed quickly (yet properly) while I waited at the shop. My experience at Milex and my confidence in the work after I drove the car from the shop was no less than exceptional, and for future work, I, of course, will be bringing my car to Milex again. Thanks!

Great company - helped me with diagnosing my car when the engine light went on and installing and aligning tires. Shop was very neat and clean! Would recommend them highly as their customer service and attentiveness is also top-notch!!

I took my car here on July 1st for a routine oil change and also had the coolant flushed. The next day as I was driving it, smoke started pouring out of the hood and the temperature warning light came on. We called Milex and they advised to have the car towed to them. They fixed the problem at no charge to us, paid for the tow, gave us a coupon for a free oil change, washed the car, delivered the car to our house, gave us a gift card to Starbucks and apologized for the mistake that was made the day before. My husband and I have been getting our cars serviced here for years and have always been happy with the service, but this time we felt they went above and beyond for us! We were so impressed with their professionalism and their customer service. We will recommend them to all our friends and family!

Honest Review** I visited Milex Complete Auto care on several occasions and give them 3 stars. First let me say they have excellent customer service! Their prices are reasonable also. The repairs they completed were great as the issues they repaired did not come back. I had two problems with this shop. The first one is that the last time I took my car to this location they could not fix an issue where my car kept on losing oil between oil changes. They charged me for a repair that did not fix the problem. I ended up having to take my car to Honda to get the issues resolved. They found oil leaks in 4 different places. The other issue I had with this shop was with a female employee who identified herself as the manager. She was rude, condescending, and disrespectful. I don't know her name, but she worked at the front counter and picked up phone calls. Up until that point I had great experiences with this shop. They did compensate me with a free oil change and diagnosis the last time I was there, but I specifically did not return because of the rude employee. Just telling my story.

This was a great auto mechanic! So grateful for Heather's caring customer service! Great job on repairing our engine and fair pricing! They went above and beyond to fit us in their schedule on short notice. I would highly recommend Milex! The waiting room was awesome and super kid-friendly too:-).

As someone who works on cars, I've never set up an appointment for my car to go into another shop and the idea of strangers in my car made me anxious. I chose milex because they were convenient, after getting my car back I can say I will now be chosing milex because not only are they convenient for me, they were courteous, working with me to make sure I got my car back the same day and provided great work at a decent price. Though the shop seemed small, the front office was well kept and the employees were professional. The employees all had a great attitude and seemed very glad to be working there. As a fellow tech, this is important to see because I want my vehicle to be cared for by someone who loves and cares about their job. 10/10 great vibe

I met Albert and his staff about 9 years ago when I was graduating high school after my Dad introduced to his local shop. He was able to help with me first car and the maintenance required. I moved to Germantown for about 5 years and this past year came back to Frederick and had my first appointment this past weekend. Its definitely something to say about a company when you can come back almost a decade later and the service is consistently the same great brand. From the confirmation of the appointment, the fact I had to reschedule because of a work call to the drop off, and explanation of the work and services done. I am so happy I came back to Milex. Albert personally chatted with me and give. some good recommendations. Asked how my father was doing and overall is a fantastic person and business owner. Don't bother wasting your time with other auto shops. I will be returning each time I need service! Thanks Milex!!

I walk into Milex and Steve knows my name before he even looks up my car. They are always courteous and honest. They make solid recommendations about practical maintenance or repairs that need to be done. I’ve never felt pressured to have questionable repairs or service done on my car and the prices are reasonable for the high quality services provided. Happy to return to Milex to keep my car road ready.

I would recommend Milex to anyone looking for affordable and reliable service. I went to Milex a few months ago due to what I believed was an issue with my engine. The staff at Milex did everything in their power to find the problem, and gave me solutions based upon my budget and what I was looking for. After successfully solving the issue with my engine, I went back to Milex the following week for some additional repairs. The staff is very professional, and was intentional about reassuring that having my car repaired in a timely manner was their top priority. I will continue to take my care to Milex, and would strongly encourage anyone seeking repairs or having issues with their vehicle to contact them.

Taking my car to Milex in Frederick was the best decision I've made in months! I'd been having problems with a leak that had cropped up suddenly, and another repair shop had suggested lots of expensive testing that just didn't seem reasonable. I brought my car to Milex based on the great reviews from other customers, and I'm so glad I did! They found and fixed the problem right away, which the other shop should have easily been able to do. Milex took care of my car in such an honest and straight-forward manner, and I am so grateful! In addition to being honest, the people there are super nice, plus their rates are very fair. I will definitely be taking my car to Milex from now on.

The crew at Milex has always taken great care of my car, as well as me! On top of a feeling that they are truly working in your best interest, they seem to be able to help ease the minds of people who are facing large/costly repairs. I drive 135 miles from home to have them service my car EVERY TIME!!! I have had two vehicles taken care of by them, and as long as I live in MD will continue to have them care for my vehicles. I have and continue to refer people to them for auto care needs. Keep up the amazing job guys!!!