What clients say about Locklair Automotive in Annapolis (MD)
The guy was rude with his first sentence. He was ignorant with his second sentence and downright nasty by his 3rd. We only had 3 sentences together and our communication lasted for less than a minute. He had no idea what I was there for. I don't know what is going on in his life to make him so repugnant; his reviews don't seem like he's a bad guy. But, let me tell ya', I will NEVER, NEVER EVER(!) use his services, nor will I recommend him to anyone.
I was referred by Anne Arundel Auto Service Center and needed a Maryland State Inspection to prepare my vehicle for a private sale. The entire process—from scheduling to completion—was seamless. Quick turnaround, easy in-and-out, and no hassle. Highly recommend!
Was referred by A.Arundel Auto Service Center. Was able to make an appointment with the owner and sit in the lobby while it was completed. Nice people. Highly recommended.
Got my Maryland State Inspection here. The mechanics were very friendly and knew their stuff. They were also flexible with scheduling, which was helpful
I was looking to get a state inspection completed and got a recommendation to check Locklair out. They're an honest and small repair shop located off of Lincoln Rd.
They're charging the best value for state inspections in the area and were a pleasure to work with. I nearly fainted when I called around Annapolis and was getting quotes for +$160 for a standardized inspection.
These guys are locals and understand what the average person needs in both reliability and honesty. Will do business again
Just had an excellent experience here! I needed a state inspection rather urgently , and actually had an appointment with a popular automotive franchise.
The appointment was at 8am, and the other franchise decided to call me at 7:30 in the morning, 30 minutes prior to my appointment, to inform me that they no longer provide state inspections.
I’d of course already arranged my day around dropping my car off, so I called around and luckily John and his team could fit me in. Not only were they extremely accommodating and professional, but they had my car inspected and ready to go within two hours of drop off.
Very grateful that another business’ unprofessionalism steered me towards Locklair. Will definitely use them again!
Our 2009 GMC Acadia died on Rt 50, we had the car towed there based on the recommendation of our son's friend. And John was great. the service was great. Car was unscheduled and fixed in a day. We have found our new home for auto service repair!! So nice to work with the owner of the business.
Brought in car with check engine light and awful sounding engine. They were able to diagnose the problem and fix it. Reasonable pricing, kept me informed and trust their work
Went here for my state inspection and felt like they took the time to explain the results and were very friendly. Would definitely go back for future service.
Very helpful, friendly, and fast! Fair pricing. Will be back, for sure!
Update:
Referred my fiance there for service on his vehicle and they were not nearly as nice or accomodating. We had his car towed there after speaking with Mr Locklair three times the week prior. Only for him to respond "why would you tow the car from DC"? He knew where the car was coming from and we bypassed several mechanics between Annapolis and DC off the strength of a conversation we had with him. Three times The week prior. Then said he wasn't sure he could complete the work. When my fiance, frustrated, inquired as to why and what the deal was with all this back and forth, Mr Lockliar said he didnt like my fiance's attitude. The tow truck driver who doesnt know any of us from a can of paint even said "I dont think you should leave your car here. I wouldnt do it" We ended up having his car towed to the dealership where he purchased the car and the work done there.
I'm baffled as to why there was such a negative vibe. I will not be back.
Great family owned business. Very honest and Trustworthy mechanics. They do excellent work while not having outrageous prices. Would highly recommend!!
I needed a Maryland State Inspection for a trailer on short notice, and John worked me into his schedule on a Saturday morning. He called me to let me know when he was available, and did a quick and professional job at a very reasonable price. Highly recommended.
Fantastic. The best work that I have done by any garage in this area at the best price. I have not found a better value for my money. John and the crew are friendly, competent and finish the job when promised. I could not be happier! I have become a life-long customer.
I got Great service for my Maryland State Inspection! John and his Crew were friendly and honest. I agree partially with the previous review that they did not invent any problems with my vehicle. But I disagree with the "bit pricey'. Maryland State Inspection costs are 1 1/2 times the shops labor rate. Maryland State Police regulate inspections to a hour and a half, but do not regulate a shop's labor rate. So, not such a bad price for an inspection...mine cost $78.00 today...the above review was a year ago and it was $78.00 then.
My guess is the above review came from someone who moved here from one of the 19 States that require annually or biennially vehicle inspections. Only Maryland and Alabama require a safety inspection prior to sale or transfer of ownership of a vehicle. Annually or biennially or a sale or transfer inspections are two completely different inspections.
Whew! Anywho!!! Locklair Automotive were Awesome!
Website
