Bought batteries in June they were bad by August and did everything Dave C said to do as far as bringing in my machine for testing. Machine tested fine and was told that if the issue wasn’t my machine that I would be compensated for the bad batteries only to be lied to after all my stuff checked out good and no compensation for the bad batteries. I have always used Pasco in the past but do to this recent visit with Pasco and Dave C in particular I will no longer be using there services. If you do use them make sure to record your interactions with them as they will lie directly to you to better them selves. I could have been told right out of the gate there was nothing that they could do for me but instead I let them lead me on a trail that only cost me more money, 2 hour round trip to drop the batteries for testing, 2 more hour round trip to drop off the perfectly fine machine for testing, and finally the 2 hour round trip to pick the machine up and the still bad batteries. Dave C is a liar and a waste of time.
Thanks so much for the great service at Pisco's Battery Warehouse of Annapolis. They helped me work through a problem with an older boat diesel alternator. Even though it was the July 4th holiday they showed great persistence to take care of me. They were always polite and gave great customer service. The prices were also very good. Highly recommended for any kind of vehicle battery, alternator, starter or other electrical issue.
My mom recommended I come here for a new battery. The mechanic Aly was very helpful and provided excellent service, quick and efficient! I recommend coming here, the staff are all welcoming and knowledgeable!
Staff is Knowledgeable and wants to help, they try to diagnose the issue before pointlessly selling Batts or parts. They care and are always helpful. I come here often on business, we have a lot of equipment and they always provide excellent service. Whether it's a starter, battery, alternator, or a charger. They always make sure they have the knowledge necessary to diagnose and resolve the issue before a sale even occurs. I will be going for any and all needs from now on
The staff in Annapolis was very helpful with battery selection. Joe was outstanding and installed my battery at the end of their work day today! Great service! Great place!
Mike and his team couldn't have been more patient, kinder and helpful. Will suggest this location to all my family and friends if they need any batteries. Thanks all!
I don't remember how I found them but I'm glad I did. I've been here twice and both times they were great. Great staff. Great service. Great prices. I'd definitely recommend them.
I just bought 6 batteries from this warehouse today. I was helped out by a guy named Logan who provided great customer service. Top notch employee who knew his work and got me in and out with everything i needed. Go to Pasco if you need a battery.
Pasco's BW was referred to me by a friend. The customer service on the intial call was helpful and informative. Logan had my order ready. I asked more questions upon arrival, Logan shared his knowledge and double checked with others. Ended up doubling my order and priced reasonably. Customers drive from all over the east coast to come here. ...I will also be back and refer them to another business that buys batteries (Garrett). ...thank you Tony, Logan, and Pasco's.
I've been buying batteries for my vehicles here for many years. Originally they were on West Street. Most of their batteries are made in the USA in PA.
They replace defective ones without any trouble. Great customer service!
What a wonderful business! Exceptional customer service. If I could, I'd rate them higher. Logan volunteered to come to me and charge my battery twice at no charge. The new battery was installed in minutes and the price was way more than reasonable. Give them a try, you will not regret it!
Very helpful employees! Sold us an alternator and then called around to several mechanics to see who was available to install it for us. They went above and beyond what they needed to do.
Very informed customer service helped me select the correct battery technology and model for a new powerbank build in an RV. They had the knowledge, and a huge selection on stock when other stores in town had Covid supply chain problems, and very little selection.
These guys know their stuff ! Always helpful and have the answers and parts I need handy or in stock. Saved tons of money over the years buying batteries from them & will always recommend their warranty and ease of ordering/pickup and available stock. 5 stars 💯
If you are a cruiser, these are people you want to get your batteries from. Great product good prices and Eric was a pleasure to do business with. They delivered the batteries right to where we requested with no extra charge and when there was a small problem they fixed it immediately.
A simple phone call at 730 am to them and my battery was installed and I was back to work by 810 am. Prompt and courteous. I was referred by my boss at work and will be happy to refer others to Pasco's in the future.
These guys are the experts on all your battery problems. They've helped me with a car battery and a lawnmower battery. Always polite and quick service.
Quick and fast service A+++++ Got the right size battery needed for my car which the dealership failed to do. Allways a pleasure with dealing with you guys.
My battery died suddenly on Black Friday on my trip to Florida. Traveling with 3 kids and a big dog..they did everything to accommodate me and were so sympathetic to my hurry to get back on the road. We ran into problems with the blinkers and they went above and beyond to get it resolved. They got the kids pizza and even offered to send us on our way with the assurance they would take care of any costs if we wanted to go to our dealership in Florida. In the end they found it was just a loose wire and fixed it. The owner was gracious and so accommodating. Can’t say enough about this experience. You don’t find businesses like this anymore.
Pasco is the best place to get batteries around. The guys that work there are great and very knowledgeable. I’ve bought many batteries here over the years and I don’t think about going anywhere else.
These guys are great. I had a long-standing battery life problem with a golf cart that they helped me troubleshoot and fix. I wish I had come to Pasco 20 years ago as I am in a much better place now. Great service, knowledgeable and helpful staff. All around a great experience and value.
I went in with a straight forward problem, a weak battery. As life often does new issues presented themselves. Staff handled them efficiently, quickly and to my full satisfaction at no additional cost. They were all friendly, knowledgeable, courteous and helpful. They have won me as a customer.
Awesome service. Gave me excellent advice and didn't try to "Oversell" me. In fact I went there thinking I needed a battery and had every intention of buying one, but their tech pointed out a bad connection, which was the real issue. We corrected the problem and the car has run perfectly ever since. Thank You.
Excellent service. Absolutely top of the line. Couldn't ask for a more friendly or knowledgeable staff. Great customer service and inventory. Be sure to ask for Bud, he's the awesomest of the awesome!!!
Didn't catch his name but the guy who helped me was awesome! Alternator crapped out on my boat the Friday of the 4th of July weekend so I called west marine and turns out it would take 4 weeks to order one.
Called pascos and he was very helpful determining my alternator model number and specs. He had one perfect match in stock. Since I needed to get the new one in asap for the 4th he even stayed 20 mins after closing so I could pick it up that day. Got it in and its working perfectly for the weekend.
Great experience and would definitely recommend.
picked up a starter for a boat here, Reverse rotation- the guy at the counter knew the part number without looking it up. Plus, they have deka batteries in stock, even the big ones.
This place is a class act. Could not be any better to deal with, and the price is competitive.
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