What clients say about S & S Auto Performance in Annapolis (MD)
Very disappointed with our experience. Took our minivan for MD inspection—they claimed the wiper blades and front brake pads needed replacement and quoted $300+. A second mechanic inspected and said both were in good condition and didn’t need replacement. Feels like they were trying to upsell unnecessary repairs. Would not recommend at all.
Really helped me out when I had an oil issue traveling to the beach.
Barely charged me anything and took care of it right away, saved the weekend. Great good
Guys!
Honestly I do not recommend them to anyone because when I took my truck to the salt sprayer they broke a hose and left another one disconnected and they broke the part of the brake fluid container and left a big hole where the cables went through and if anyone has taken their trucks with them please check their trucks because when I took my truck they didn't even say sorry and I had to fix the damage out of my own pocket honestly those kind of people don't deserve to have a business
Absolute terrible customer service two seconds into the call and a man answers the phone saying hello make it quick we’re very busy. He did not even try to help me at all. Take your business somewhere else avoid this headache.
2023 update: best car team in town! Thanks again to R.C., Steve and Mike!
2022 update: Thanks again to RC and Steve and the team! Just had our headlight repaired: great job done well, and speedy too.
RC, Mike and the entire S&S team are total pros. They have consistently helped me since 2018 (and my folks too) with big repairs to my rugged Toyota 4runner. RC always laid out options and was straightforward about explaining the process, labor, and parts. And fast too! Highly recommend and looking forward to the next 100k miles. Thank you RC!
When my regular car repair shop had a 2-week wait for inspections, I decided to research an alternate local place to go. I happened across S & S Auto Performance, Inc. in Annapolis and had a great experience. They were attentive, courteous and prompt. Thanks RC and staff! Highly recommend!!!
Great business that has very knowledgeable and friendly staff. They inspected my motorcycle and thoroughly explained what I needed to do, to fix deficiencies.
What a great find for your motorcycle needs in Annapolis. The customer service is outstanding as well. Let’s be honest. It’s not often people review their mechanic but I needed to in this case. RC is a true gentleman and it’s awesome to have a shop like this near by.
I stopped into S & S Auto for a Maryland Motorcycle Safety Inspection. The staff and service was fantastic. The few things they discover, were easily addressed, and I was on my way in little time.
I will be sure to think of them for my future motorcycle servicing needs.
I’ve been here 2 times now and Steve has been awesome every time. Our initial visit we were having an aftermarket exhaust installed on our truck. Drop off was easy, they got to it and the kit we bought was missing a part, Steve took the time to call me before moving forward with anything. He also called the manufacturer for me and got the part ordered and shipped directly to them so we don’t have to worry about it coming in. He also advised on best thing to do in the interim. The exhaust sounds great, they did a wonderful job and communicated efficiently with us. I also brought my Jeep to them to have the headlights swapped for aftermarket headlights. They were quick, efficient, and the lights look GREAT!! I initially took my Jeep to world tour to have the lights done and had a nightmare experience. I’ll be bringing my truck and Jeep here for future services when needed if they provide. Wish I had found them 1st! Thanks so much for all your help, we appreciate it!!
This was the second time I had them help me and again they did a great job. They did exactly what they said they would do and where done when they said they would be. I high reccomend S&S
Let me start with I have only come to this place to get snow plow and salt spreaders serviced and maintained. The staff is funny,friendly, and at the same time no nonsense. I suppose it depends on who you get and how busy the place is. My last time there was an emergency to a degree. I am a SHA contractor and needed to have some electrical connectors replaced asap. They had me in and out in less than a hour. Thank you guys. If you have Salt Dogg snow equipment they are definitely a place to go.
As a single mom who doesn’t have a lot of time or money, I thought since I would be in Annapolis for a few days I should get my bike fixed since it’s Basically a very easy job and I could do it myself if I had tools. I have been riding for over thirty years, I have owned just about every kind of bike there is. I’ve worked as a professional stunt rider and raced bikes as a hobby. I’m not new to the bike scene and I can perform a lot of my own maintenance (such as an oil change) I called this shop because I happened to be in Annapolis for a few days and told them exactly what I needed to have done to my old gsxr750. They put the mechanic on the phone and we agreed on what needed to be done which is why I brought them over the bike in the first place. I have my own Bike mechanic in Virginia where I live but thought since I was here and they said they could do it today I decided to give them a shot since it’s a very easy fix. I thought they would at least take a look at the bike and call me if they thought it needed anything else done, I ended up calling them only to be told they had completed a hundred and fifteen dollar oil change that I could of done myself but that they didn’t have the time or the tools to fix the other issue which is why I took it in to begin with.
I feel extremely taken advantage of and I’m not sure if it’s because they are not ethical in their business practices or if it’s because I’m a woman and they think I don’t know any better. Either way I’ll be sure to let anyone who will listen know about what a terrible experience this was for me. I also hate giving bad reviews but hopefully this will help the next person think twice about doing business with this shop.
i went here for a inspection on my 2007 victory hammer 4/16/2019 and evan and r.c . was very nice and eazy to work with i .would recommend this place again thanks
We loved having S&S work on our vehicles for the 8+ years we lived in Annapolis. Their prices were fair and reasonable and they were always friendly, straight-forward, and honest every time we came in for an oil change on our new car or when something broke on our 20+ year old truck. RC and Mike took great care of us and our cars in their shop and by giving good recommendations for a body shop when our car was rear-ended. What's more, one time they went the extra mile to help recover an item that I left in a car after it was totaled and at a body shop 20 minutes away. Customer service was always genuine, warm, and timely and I felt treated like a friend every time we brought our cars to them. I can't recommend them highly enough.
I had been looking for a shop around my area that was willing to work on my Ducati, being an older model (original 916) it was actually a lot harder to find a place willing to do it. The bike needed a good amount of maintenance work and they were able to get it all done for me. Evan, the main bike Tech there, worked on my bike fore several days and went above and beyond helping me out with it. Really happy with the work and would definitely recommend them.
Thanks S&S
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