What clients say about Cape Auto in Annapolis (MD)
Cape Auto is a very good auto service place to go. They are fast, honest, and are so helpful to repair my van on multiple occasions. Highly recommended!
Wish I still lived here cause this is where I’d go if I needed any car help.
Came in for a flat tire, they had the lowest rate around town for a patch up ($15-$25). They got to work on my car fast and showed me it came up with bubbles - so I’d have to get a new tire.
Discussed options and dates, and unfortunately timing-wise I couldn’t make it work. But they were still happy to redirect me to Mr.Tire or other shops that would better suit my needs.
Super helpful and genuinely cared about what I needed. Thank you!
Super customer service!! I left work and discovered I was losing air in one of my tires. Upon further investigation, I saw a nail in the tire. At 4:30 on a Friday a couple other places said they couldn’t look at it until Monday and really had no interest in talking to me. Not an option as it is my only car for the weekend and I need it for work. When I called Cape Auto Eric said to come over and he will fix it for me. I drove over within 10 minutes and 10 minutes later my tire was plugged and out the door I went. A minor repair but Eric made a huge impression offering to help at the end of the day on Friday. A huge thank you to Eric for your stellar customer service!!
Wife took a Ford escape for a quote regarding a leaky radiator. Turns out that it was a hose and replaced it for $450. Pepboys were charging us $890.
Cape provided great service will be taking my business to them moving forward.
Excellent service, fair/honest/reasonable rates. The only issue is that because how popular Cape Auto has become due to word-of-mouth referrals, it can take some time to make an appointment.
It truly gets no better then this outfit here. Definitely know they are booked to the max because of their great quality of work . Completely honest . I have never felt more relieved taking my car in for repairs. This is one of those old school businesses I wish there were more of. Thanks cape auto!.
Highly recommend Cape Auto. JP, Eric and their team are trustworthy, reliable and have been providing maintenance to my 2003 vehicle for over 15 years.
Great crew at Cape Auto. You may have to wait to get an appointment but it's worth it. Fair pricing for a job well done - every time. I've been a customer for 5+ years!
You'd be hard pressed to find a more honest, skilled and respected auto shop than this place. I've been bringing my cars to them for years and will continue to do so. Thank you Cape Auto for all that you do!
We were on a trip to an airport when our car shuddered when we applied the brakes. We happened to see "Cape Auto" advertised on a billboard. We drove straight to the one on College Blvd. My husband explained the situation. A gentleman at the desk said they were booked up that day, but that he would take our car for a ride to see if it was safe to drive to our destination. He drove it and explained that 'something' (can't remember the part name) was warped, and that it needed to be fixed soon, but that it was not an emergency. We couldn't have been more relieved!
My husband gave him a tip, which he tried to refuse. He made our day. If that business is that kind to strangers, I can't imagine how wonderful they must be to their regular customers!
Thank you very much, Cape Auto
Needed a new turbo. I was going to pay the full price of almost 2 grand when they advised me my warranty was still in full effect. Ended up only having to come out my pocket a couple hundred so they saved me mad money. Definitely will be using them from here on out. Plus they’re right up the street from my house.
I took my car to a dealer and asked them to take a look at my parking sensors (because I thought it was under warranty) Someone took a look and said they are not working and that I need make to an appointment my with my service advisor.
On the way home I went by Cape Auto to ask them to take look at it. They came out immediately, sat in the front seat and flipped a switch that I was not aware of. ALL FIXED. NO CHARGE AND ON MY WAY!! This is the second time that Cape Auto helped me with a problem that another company was trying to hit me with a large ($5,000) bill that they claimed I needed. Cape Auto fixed the problem for under $300 and I drove the car for five more years before I sold it. It is still running very well. They are honest and dependable!!!!!
Fantastic auto service at very reasonable prices. I’ve been taking my versa ever since I have moved to the Annapolis area and have never been disappointed. The only drawback is that they are so good, it can be a challenge to get an appointment with them.
They are nice, super honest, and great at their job. From the new owner to the prior owner Jeff (and his great dad, etc), it's a business that should make everyone who lives in Cape St Claire proud.
So honest and helpful! After nearly being taken advantage of by Koons Toyota for a made-up issue, I got an honest second opinion and excellent work here. I will be a dedicated customer here from now on! (Like most places, you of course have to make an appointment, and it is completely understandable that such an excellent shop is in high demand.)
Such a wonderful experience at Cape Auto! Highly recommend. Stopped by for air in my tire with my three year old in tow / come to find out - I needed my tire patched due to a big nail. The team was so accommodating - professional and kind. Highly recommend. Thank you Cape Auto! ♥️
great service, 10/10 everything is done professionally and neatly. They double check everything and let you know if your car needs other work and such. Will definitely be coming back here soon!
Thankfully I only needed a tire patch (very affordable) and not a new tire. But the wonderful and knowledgeable staff warned me that my hole was close to the sidewall and if it has anymore trouble it will need to be replaced. So who knows I might have another visit in my future ; )
This shop was recommended to me by multiple people. Every mechanic who I spoke to was wonderful and the owner Jeff is so kind. My truck needed quite a bit of work done and they were able to keep me under the estimate as well as a few hundred dollars under everywhere else. They also were able to get my truck in-and-out in one day which was fantastic for me. Just make sure you call a little bit early to schedule ahead as they have a lot of customers. Overall fantastic shop I definitely will return to!
Jeff Dodge is a diamond in the rough: an honest mechanic. After an unpleasant experience with another nearby car shop (let's call them schrevell schmervice center), I went to Cape Auto for the first time 4 years ago and I've gone nowhere else since. Jeff has never tried to upcharge or upsell. He is always courteous, and will keep you appraised of any unexpected problems that crop up with your car. There's even a fenced parking lot on the property so you know your car is safe if you don't pick it up immediately. Jeff and his guys are so good that it can be hard to get an appointment at short notice, so plan ahead, especially around the holidays.
My car needed a new muffler, an oil change, and a tire patch. The gentleman who called me was very polite and professional. He told me what needed to be done and they were able to have it done in the same day. I feel like the price I paid was fair and I will only be using Cape Auto from now on.
Jeff and his guys at Cape Auto are my go-to shop. They are a hard-working, honest, fair organization. I've taken my car in for a multitude of repairs and each time they're done quick and he doesn't gouge you on the pricing. He'll give your car an assessment and call you with an estimate. Even the places he's referred me to have been great. I'll continue to take my car there and tell everyone in the surrounding area to do the same.
Couldn't be more satisfied.
We are a retired military family that moved to Annapolis 4 1/2 years ago. Always experiment and ask around about who you can trust. These guys are the real deal. Jeff is straight-up, honest, and provides a top-notch service for a fair price.
The best service you could ask for, period. My wife's family has been going here for years and always been extremely happy. We started taking our cars when we moved to the Cape 3 years ago and haven't regretted it once.
Knowledgeable, friendly, fast, and fair pricing. Don't look around, just go here, you won't be sorry.
My car has been in here a few times for different things and each time Cape Auto does an outstanding job. Their prices are much more reasonable than the dealership and the work is exceptional. It does take some time to get an appointment but they're worth the wait!
My family has brought every car we have owned to this place. They are amazing. The only draw back is that some times it might take awhile to get an appointment, but that is because they are so wildly popular with the Cape community.
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