European Auto Recycling Inc in
Rancho Cordova (CA)

Corey is super helpful and knowledgeable thanks for getting my parts fast

Zane is always coming through for all hard to find parts

Great customer service! They had the part I needed! Very helpful!

These guys are great, especially Zane! Very friendly and informative! You get exactly what they say in the description. I’m only going through this company from now on, thank you!!!

Had my rebar in stock and delivered quickly! Highly recommend this place for your parts!

Easy going knowledgeable staff helped me get my part quickly and easily. Highly recommend

The chat service is very good. Problem is they posted an item I needed online, sold it to me, and only after 2 days when I called to ask for the tracking info, they informed me they didn't have the part.

I sent a worker to buy a front reinforcement for a Toyota Camry. It was listed for 150 on Car-Part. I didn't tell the worker the price, and they sold it to him for 250. I asked him to come back and ask for a refund, but they refused to refund the money and refused to take the part back. We were their regular customers; these guys fight for every dollar, do not recommend

This is a very high quality business. The prices are right and they filled by order quickly and it arrived on time as promised. Minor defects were fully disclosed.

Unwilling to help me and find a reasonable solution to obtain the part that I needed and insisted on butchering one of his part cars and charging me $50 for a $2 part. You seemed annoyed and disinterested in helping me even though I'm a long-time customer... Longtime former customer!

Great customer service, they pulled the parts and noticed it was damaged (not their fault at all) - they contacted me to notify and refunded. Most yards would slap it in a box and hope for the best, these guys did me right. Don't hesitate to use them.

Great service good people Always have the parts I need for my Jaguar. These guys have been awesome I was pulling my hair out trying to locate parts for my Jag. D.R.415 FRISCO/MOFO

I had a great experience with European Auto Parts! They offer good prices on quality parts, and their customer service was excellent, friendly, helpful, and knowledgeable. I’ll definitely be coming back for future purchases!

I highly recommend this place Zane, Victor and all of the staff there are welcoming and very knowledgeable. Furthermore, they have gone above and beyond to help me out with both of my cars! I love them! They are patience as well! Come here! They got you!

Very easy and swift process. John was super helpful and was able to help me with an order and even shipped it out for me for a low cost!

They had the part I needed at a reasonable price. I asked about delivery and they advised it was two days out. I explained to them that I was in a jam and needed it the next day. They made it happen and my customer was happy they didn't have to pay for extra car rental

scammers. sold me two bad cv axles rusted and frozen. returned both axles but never refunded my money as promise. they zane Swenson is the person who sold me the axles outside eBay so they don't pay eBay commission and now they stole my money too. Never buy from this place. Professional thievs

Unfortunately I'm having to leave a bad review since this business will refuse to get back to me and resolve my issue. I ordered a set of calipers that were delivered to the wrong address after going back and forth with ups for a month, ups reimbursed this business who now refuses to either replace the parts or reimburse me after two months of going back and forth. Last conversation I had with the manager he hung up the phone on me telling me I switched the address when I called back and offered to email him the tracking info showing the whole history of the package where it shows I have no way of changing anything on a package coming to me since I'm not the sender, he than referred me to someone else washing his hands. I have not received an answer as to what they will be doing. I have since had to order parts from elsewhere and currently out of the $1100.00 dollars spent on parts plus shipping. It would be nice to receive a curtesy phone call instead of them hiding behind a phone. ***UPDATE*** You have not communicated..... hence the 1 star review.... apt 127 is not next door to apt 217 which clearly shows on the picture you received from UPS, also it is my understanding that UPS spoke to this facility regarding the missing package from day 1. Which was also found according to them and returned back to you. Clearly stated on the history of the package from UPS. Still no package nor replacement nor refund has been issued not even a phone call explaining what the next step is. A clear lack of customer service and disregard for a paying customer. Seem like blaming the customer is a common theme with this business..... ANSWER TO THEIR LIE.... As stated before I had to start the investigation..... not you guys ...... you claimed to have spoken with ups after I made you guys aware of what was going on ... so you can keep trying do deflect and answer in a manner where your customers can see you as the concern party.... when in reality you have done nothing to help the situation... for any future consumers that are looking to get parts shipped please BEWARE as you will not get any assistance from this facility once they have received your money...

Zane and his crew provided absolutely stellar service! We are restoring an early 2000s Mercedes-Benz AMG station wagon and were informed by the dealership that several OEM parts were no longer manufactured. This was after they had informed us several weeks prior that these new parts were simply on back order from Europe and would take a few weeks to arrive. Panic set in so we started calling any and all recycling yards to see if they could painstakingly, and carefully, disassemble some cars to find these parts for us. Zane let us know how rare it would be for his crew to find these parts, but they were responsive from day one and eventually tracked down the necessary parts. Zane even sent photos of the condition of the parts knowing that some were in less than desired condition. We knew what to expect and this allowed us to search elsewhere for the remaining parts. Ultimately, the Zane and the European Auto Recycling crew were able to find the vast majority of the parts that we needed for this restoration! My wife and I sincerely appreciate the level of service and the quality of parts that we received. From the initial inquiry, to pulling the parts, getting our approval with detailed photos, and finally packing and shipping these delicate parts to us ... the process was our best experience out of all of the recycling yards that we called (dozens of them). We are very grateful for your efforts Zane and will always recommend European Auto Recycling to our fellow enthusiasts when trying to track down used/rare parts.

I am thoroughly impressed with the product I received and the ease of the transaction. All of the adjoining parts for the rear view mirror I ordered were included. Nothing was bent or broken and parts were exactly as described! It's so refreshing to work with a business that lives up to expectations. Especially in these current times when customer service seems to have been put aside.

I have been a repeat customer here at European Auto for years, they have great customer service as well an abundant amount of knowledge regarding many vehicles. They have always been helpful and always greet guests with a smile. The best place to go for parts!

these guys give amazing customer service. Right when you walk in the door you are there#1 priority. From John,Justin and Zane. By far the best crew in the business ...thanks for helping me get back on the road so quickly.....

Bought a set of M sport seats, that required shipping,for my BMW from these guys. The accuracy of description, communication, service was unmatched. IAnd super nice people to deal with in all regards. Really a 1 in 100 quality company

Not as clean as the pictures unfortunately. The Car-part.com picture below looked clean, bolt on ready which is what I wanted but unfortunately it's worn right through. It's better than the ripped one on the truck by not by much, I'd have to recover it. Tacoma/4Runner wheels are listed much closer to me for 50.00-75.00 I paid double that and another 100.00 for recovery my original wheel. Update: 4/30/2021 Zane reached out and fully refunded my credit card. I truly appreciate that kind of customer service. Best Jay

The guys there rock. I just bought a used mini and it needs some massaging and they came through for me with every part that I needed and they were so nice and understanding I will definitely come back there again

I purchased a used component from John T. at European Auto Recycling a week ago. Shipment from CA to VA was priced right and fast for Ground. The component received was exactly as-pictured and was packaged ridiculously well. I can recommend these guys without reservation and will certainly look to them in the future to source additional parts.

In my business I deal with auto dismantlers all the time, and this place is the most professional and friendly. Matt is awesome, and many times has helped me find a part somewhere else if he didn't have it in stock. Highly recommended!!