This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Happy Auto Parts in Rancho Cordova, CA scores 86/100: overall highly rated, with many praising respectful, knowledgeable staff, great prices, quick turnarounds, and a wide inventory—including hard‑to‑find engines and OEM pieces—plus fast, careful shipping. Strengths: helpful guidance, parts that match listings, and not needing to pull parts yourself. Common complaints: inconsistent phone etiquette, an occasional slow refund/shipping delay, a bad part, and a steep shipping quote, so service quality can vary. Limited detail on yard organization; most buyers rely on staff to find parts.
Address:
3569 Recycle Rd #4, Rancho Cordova, CA, United States
I needed a gas tank for my PT Cruiser. They had the only one l could find available when l looked on Google. They had multiple pictures of one on Ebay. It was in really good condition. I was nervous about buying a used part. When it came, it was exactly as pictured. It also worked perfectly! Thank you Nick!
Rude and/or Untrained staff (at least over the phone). I called to ask for some parts, as soon as they answered they placed me on hold (this is normal), however after 5-10 minutes they hung up on me. I called again after thinking it was a mistake, then the person just said "what do you want" with an attitude as if I were pestering them.
Even during the remainder of the phone call, they had rude demeanor for no apparent reason. Ive worked retail for over 5 years, and it was clear this person did not want to talk to anyone and did not hide that.
Nick had my rare Audi part, and it was reasonably priced, great postage, and let me know what was happening all the time until it arrived in Malta in Europe. Item fitted, brand new as advertised, and works perfectly! Will be happy to buy from him again.
The person that picked up the phone today al 11:48am was super rude. Just call to get a price for an automatic transmission and after he went back to the phone, he said something I couldn’t here and he hang up very RUDE. CUSTOMER SIRVICE 0 STAR
I had an emergency happen a vehicle I was driving and needed help asap to get it fixed to get back on the road, the guys here were very quick to figure out the issue which was a bad wheel bearing and get me the part I needed, the best part is when they couldn’t do the repair for me they took the time to find a shop that would do it same day for a very reasonable price. If you are in need of parts I definitely would recommend Happy Auto Parts, high class owner who takes good care of his customers.
Hi ,needed a Camry engine, called & talked to VOVA ,he said yes we have it.
came engine was ready to go paid $1.100
Man ! I left happy saved $400 !!
THANK YOU HAPPY AUTO PARTS !
Misleading and inaccurate delivery dates. Refunds processed extremley slow. They took weeks to try to send a motor, they always promised 2 day deliveries. When I asked for a refund, they barely accepted my request. Beware this place as workers decieve customers frequently.
Great service. They really went out of their way to help me find the part I needed for my Mercedes-Benz at a fair price, unlike so so many places I tried. I will absolutely be a repeat customer!
Fair price very friendly and part delivered on time. Not my first time ordering from here and so far haven't had any issues with parts received from here. As far as I believe they do trow in a 3 month warranty on the items they sell.
Awesome people, fast service OEM parts , great prices. I live in merced my honda broke down in sac. I sat in picknpulls parking lot and it was hot . I seen their # on their window across the street and called them. Their price was lower than picknpulls and I didn't have to pull it.and when I ever go back to sac. these gentlemen have my business. Thank You.
I bought a Toyota Sienna car seat and head rests from these guys a few months ago. Very happy with their professionalism and prices. The first time I spoke with Vlad, I got the sense that he was trustworthy. Seemed like the rest of the crew were the same. Would definitely recommend them.
I bought the part from them, all transaction was fantastic, communicated in a timely fashion and expedited the part to me. Great experience, recommended.
sold me a used part and shipped it promptly and packaged it in a careful and professional manner! Instead of picking the part apart I felt fortunate to get it! Thanks for being there doing what you do!
They sold me a bad part, which you can figure out only by putting it on the car, and the price was higher than the guys around the corner. Had to pay twice more for the labor to take it off and put the good one. Waste of time and money, do not recommend
There's nothing happy about this place. I called to purchase a mirror, which only cost around $15 to ship and the guy wanted to charge me $40 to ship it and stated that was his policy. I even offered to send a UPS label and he refused it. This is how he treats a fellow Hollander recycler, by overcharging me. It's ridiculous.
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