What clients say about Blue Collar Automotive in Norfolk (VA)
My car had been experiencing a few issues that I couldn’t figure out, Hollywood told me to bring it to him and he’d figure it out. I appreciate his urgency the matter to be honest cuz most places just want your money and aren’t thorough. Thank you for getting me right Hollywood ❤️
Called ahead and scheduled a service dropped vehicle off waited days to no update on vehicle finally called up there to be told the service will be double what was qouted and that they have been to busy to even inform me of that big waste of time and very unprofessional in regards to the blue collar name went down the street to garys
Bad business and bad service. My car has been there over a month and to this day, still not fixed. I was under the impression that it was taken through a diagnosis, worked on and set price to pay to retrieve my car, only to find out that neither job has been done at all. At least they didn't take my money to pay for service that was never serviced in the first place. I was referred to Blue Collar by a good friend of mine. I would NOT recommend this spot for car service. I'll change this review when there's better service. Other than that, this stays. This is bad business and bad service at the same time.
Honesty and integrity, two things I look for when choosing an automotive shop. This shop did not try and upsell or nickel and dime me. Took our 2014 Sorento in for potential alternator / power issues. The technicians took an honest approach and got us back on the road in a timely manner. I will use Blue Collar Automotive again in the future!
I would never have my vehicle repaired by this shop ever again. I made several attempts to contact them from work..nobody never answers the phone, so I decided to go to the shop the owner told me to take my car & get out his shop bcz I ask him why nobody never answers the phone, voicemail full. I paid this shop to do repair work that was never done or very sloppy work. After the disagreement the owner agreed to replace my head gasket for free after having my vehicle a month before they decided to work on it. Anyway they replace the alternator twice, oh and the free work to replace the head gasket never done. I have pictures of the top n bottom that shows the work was never done and I had to find somebody to do the work and I have pictures of the new job showing they never done the job. Pictures of the old parts that was so hard for them to take off. The work was done at my house so i seem and made sure i have proof to backup everything in this review. I would never never ever take my vechicle to this shop again.
My experience was absolutely terrible. The place looked like it was shutdown, the guy taking the keys inside was extremely rude and we put the gas OVER what we got it with and I still got charged. explains why this company is in Norfolk… fits right in with TERRIBLE.
made a reservation for a U-Haul to be picked up on Saturday. Checked their hours ahead of time to make sure they’d be open. Showed up for said reservation when they claimed to be open. Doors locked. Waited around for an hour. Called multiple times. No one ever showed.
Save your time. Save the trip. And save your money.
Had my engine changed here after getting stroked by Big Al's.
The owner was straight up gave me a a high and low cost. Mechanic' s there are knowledgeable and professional. Great honest pricing and ladies, your not treated like a stupid female that doesn't know about your vehicle. And the real boss of the place is guaranteed to make your day. If it's not his nap time. They are the ONLY place I trust with my car. Will be bringing my 89 Ford F150 to them soon.
I’ve worked with Blue Collar for years now and they have always done solid business with me. From repairs on many of my vehicles i’ve had, inspections, and they even have some nice affordable cash vehicles for sale as well. I always recommend Blue Collar Automotive to anyone in the local area who needs QUALITY automotive work.
Got work Done, Wasn't right, Took 2 weeks to do it correctly. Wanted to charge full price. One stop shop. Took vehicle to get alignment and inspection for me.
Straight forward folks. I’ve had work done on my f150. They don’t come back with some long list doubling what they quote. I hear stories of mechanics doing this. They don’t and my truck is workin great.
Outstanding customer service service. Fantastic communication and updates and price was reasonable. Repair was quick and efficient. Would highly recommend
One of the workwrs had my car for a year and bearly did any work and wanted to charge for work he was suppose to do and he lied to mw and wouldnt answer my calls i xont recommed blue collar automotive
They are very reasonably priced and, more importantly, they have INTEGRITY. If they make a mistake, they fix it. I will continue to take all my vehicles here because I am so impressed with their honesty and work ethic.
Great job great service people friendly. I was a walk in and they were so kind and informative and was ready to get started. Will definitely return in future work needed.
Went for some tire work. Less than a month later found out one tire installed poorly, cross threaded lug nuts and a couple tire caps missing. Lazy work and poor attention to detail. I do NOT recommend.
Ran codes and diagnostic testing on a Range Rover trying to pinpoint diagnosis prior to charging me anything... Trying to make a sound diagnosis and only replace and charge me once...
I brought my car in for repairs they accomplished the first part of the repairs the second part of the repairs which was the timing they could never seem to get right they even seem like they got frustrated they kept my car for a long time in the work wasn't properly done. they ran into a problem everything seemed to fall apart I strongly do not recommend them.
I brought my car for an inspection and was very pleased with the service. The staff was extrememly friendly and showed me what needed to be fixed and then was able to fix it while I waited. They were professional, friendly and most importantly trustworthy. I will definitely be bringing all of our cars to this place. It was super clean and I had a great experience.
Told them what problem I was having, they took a look and gave me a rundown of everything going on pretty much the same day. Great, professional atmosphere. Treated me right, and I appreciate it greatly. didn't try any bs to add to the bill, will come again
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