This rating is based on customer reviews, inventory size, pricing, and service quality
ReMak Auto Concepts in El Paso, TX earns an overall 85/100. Reviews skew positive: many cite fast inspections with short waits, friendly staff, and helpful title/registration processing. Customer service is often praised, though a few report rude treatment, a billing error, and prices that feel high, creating some inconsistency in professionalism. Wait times are typically minimal. Little to no feedback on inventory variety, yard organization, or part-finding ease, so those areas remain unclear from this limited sample.
What clients say about ReMak Auto Concepts in El Paso (TX)
I highly recommend this business. They were always very honest with my title process. I bought a car that the seller hadn't registered, so I had to go through a special and complicated process. I went to this office and they saved me from a huge headache that was going to take a long time. Thanks to their services, I was able to get my car title. The process took a while, but they never stopped keeping me updated. Thank you, Provik.
The guy who attended me this afternoon had some nerve to yell at me for a MISTAKE he made.
To add, he wanted to charge an additional fee for something he messed up on?!??! They don’t have much knowledge on what they do.
They lack competence, empathy and customer service.
Sharing my experience so others can be informed.
Went in today after a bad experience at pep boys for a simple state inspection.
Walked in and I was IMMEDIATELY helped. I was in and out in less than 20 min. Great customer service.
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