This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, Tow-Ro Towing in El Paso, TX scores 94/100. Sentiment is strongly positive: customers praise fast response, professional, courteous drivers (often Ramiro), careful vehicle handling, and affordable pricing with clear quotes. Communication is reliable, arrival times are short, and equipment is clean and suitable for low cars. Common wins: friendly service, safety, and consistency across repeat tows. Complaints are rare but note rude interactions and that advertised 24‑hour availability may be inconsistent. No meaningful data on parts inventory, yard organization, or finding parts.
Unfortunately, my car broke down on Christmas eve. I was calling around for a towing service and either received no response or extremely high prices due to the holidays. Finally, I found Tow-Ro Towing and the service was spectacular and over the top. He was there within minutes and even helped me figure out how to put my car in neutral. Very professional and very efficient. The best part was not only the exceptional service, it came with a very affordable price. 10/10 recommended Great job Tow-Ro!
Called Tow-Rowing he gave me quote same day 30 mins after agree to the price he picked up my car i payed over the phone and he deliver my car to the car dealership swiftly! Great customer service.
Excellent customer service, knowledgeable, showed up extremely fast. Would definitely use again if needed.
UPDATE: Sept. 2022. My moms truck broke down about 45 minutes out of El Paso. I called Tow-Ro and he was able to go pull her into town. She wasn’t sure how to share her location and didn’t know exactly where she was. He called her and was able to find her and bring her to a hotel. He then took her truck to a mechanic. The mechanic he recommended charged less than $100 to fix her truck. I’m so grateful he was able to help her since I was out of town and couldn’t be there with her.
They towed my car out of the parking garage from the Fountains on a rainy day and took it to my house within two hours and all for a very reasonable price! Great service
They were quick to answer, quick to show up and tow our truck back to my house and were super professional and easy to work with as well as low costing. It made our day less stressful to know we were in good hands
Personally the best towing company I have used, would 100% recommend Tow-Ro. Got to me in the quoted time, very professional and kind. Had no problem loading my truck and affordable! Will be using Tow-Ro for any further needs.
I give Ramiro 5 stars and would ten out of ten recommend this company very friendly, he was there within the time frame he gave me great customer service will be using this company for any further needs.
Very good towing company. I called him was there within 35 min. Very polite man. I called towing 3 times on my car due to mechanic issues and this one was the best one! I highly recommend it. Very good price for the fast service 5 stars!
Tow-Ro Towing is absolutely the best in El Paso!! Ramiro towed me twice on the same day, once from Sierra Blanca back to El Paso and from the Far East to Anthony. His service is extremely professional, makes you feel safe, and best of all, kept me very entertained in the 2+ hour drives. Definitely a service I’m going to recommend to all my friends and family. Keep being awesome by providing the most affordable prices in El Paso. Thank you!!
My experience was great, I needed service quickly and a phone call lead to my car being towed at less than half an hour of waiting time. The guy delivered my car to my house. It was a pleasant ride back home.
It was late and I researched towing companies and came across Tow-Ro towing and chose them. I am very satisfied with the response time and affordable prices that Ramiro has. His service was very fast and professional, highly recommended if you ever need towing services.
Tow-Ro came to our aid in a time of need. We currently don't have any towing on our insurance, so we knew that the tow was going to be out of pocket 100%. I called a few places and they were charging about 40% more than what Ramiro quoted me. He was about to close, and even though he was already at home, he made his way out to us and saved the day. I decided to call him b/c I saw his 5-star rating, and now I know why he is highly respected and sought after. Thank you Ramiro for your help tonight!
Tow-Ro Towing is the BEST towing company in El Paso-hands down! There we were, our old van stuck out on Hwy 20, east of Tornillo, miles from anywhere, on a Saturday Night! But Mr Ramiro Gomez of Tow-Ro Towing offered us superior , professional and courteous service at an amazing price! If you need a tow, don't even bother with the rest, get the best price and the best service on your first call!
Extremely Fast, and professional service, very convenient as he uses a flat bed truck which works best for low cars my bmw. Absolutely no issues with the transportation of my car.
BEST prices in town !!!!!!!!!
If you are reading this it is probably because you have had a not so great experience with a towing service in the past. Oh! and there is also that not wanting to pay a "made up amount depending on my mood" towing cost. You are in luck my friend, Tow-Ro Towing is fast, friendly, inexpensive and extremely professional. Owner/operator, Ramiro Gomez was willing and able to tow my disabled vehicle during Thanksgiving weekend when exactly TEN other "towing services" didn't even have the professional courtesy of answering their phones or replying to my messages. Ramiro responded to my request and was at my vehicle in less than twenty minutes and even beat me to my house to drop off my P.O.S! Across town, after ten p.m., Thanksgiving weekend, $60.00!!!
Thank again Ramiro!
Ramiro was great very kind and works at a fast pace only if everyone had his attitude he is so friendly !!! Also does a good job and doesn't over charge .
The "Best". Mr. Ramiro Gomez helped me find a painter for my custom build Corvette. Towed my build to body shop to get it painted. They were to paint body, engine well and interior. They were unable to take the car. Mr. Gomez towed my car to body shops he recommended until we found one that could do the job I wanted. The body shop he recommended did a great job. Can't say enough about Tow-Ro Towing and Mr. Gomez. He knows his job. He knows people and businesses. He doesn't stop until he gets the job done. If you need a tow or any of the services he offers, I highly recommend Tow-Ro Towing and Mr. Ramiro Gomez.
Saved my day when my strap holding my car on the dolly slipped out and my car rolled forward when I hit the brakes at a light. Ramiro lifted the car and removed the dolly and was very professional. Most of all the price was very REASONABLE!! I definitely would recommend him to anyone.
Best towing company in so Paso tx!!!!!! I recommend Ramiro he's very knowledgeable And very experienced. He does is work with care to make sure there is no damage to your vehicle. He really saved my butt my vehicle was stuck in a really bad situation and I didn't even think it was going to be possible to get it out. But Ramiro proved me wrong and he did it with such care. I've had to deal with towing company's before n it's be a hassle but tow-ro towing was so great and the guy is genuinely nice and so polite honestly I wouldn't waste my time with any other towing company this guy really is the best in town!!!!! Thank you Ramiro!!!!
Got stuck on the highway and someone from this company happened to pass by and offered to take me at a good price. Mr. Ramino Gomez had some fast and friendly service and if he hadn't passed by probably would've been stranded for a lot longer than i was.
11615 Railroad Dr, El Paso, TXAutomobile storage facility
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