Medina Towing was absolutely excellent from start to finish. Everything about the experience was great. The price was fair, they were timely, and communication was super convenient, being able to text instead of only calling made the whole process easy and stress-free.
They followed through on everything they said they would do, and the driver was awesome, nice, personable, professional, and on time. The ride was smooth, the vibes were great, and I really appreciated how they involved me in the process and were willing to drop my vehicle exactly where and how I wanted it.
Overall, 10 out of 10 experience. I’ll definitely be using Medina Towing for all my future towing needs and highly recommend them.
saved my bank! I’ve been in a real deep situation for a little while and I was calling around because of course my car had went out on me. I called these guys and mannnnnn I got the deal of a lifetime! $85 christmas special for a 30 minute drive! 100% recommend!
Absolutely amazing service! From start to finish, they were fast, professional, and incredibly helpful. I’ve used towing services in El Paso before, but none come close to the level of care and efficiency this team provides. They went above and beyond to make a stressful situation easy to deal with. Without a doubt, this is the only towing service I will ever use again in El Paso. I Highly recommend any in need for a tow use them they set the standard for the service they provide
110% satisfied with their towing services. I called, they answered quickly. I got an hour of estimated time of when the tow truck would arrive, the tow truck came sooner. I got a text message from their dispatch of the driver being 15 minutes away, he was there in 13 minutes. These guys are on point. Pricing couldnt get any better.... I hardly ever leave reviews anywhere, but these guys set the standard so I must put it out there that I HIGHLY RECOMMEND Medina Towing for your towing needs. Saviors.?
This is a real towing company dedicated to their profession. Prompt, respectful and super affordable! If in need of a tow, better visit Madia Towing for a quick and safe rescue ?✅?️
100% Good Service, Very Good Communication Skills, I Set up an Appointment With them at a Certain Time, And They were there Right on the Dot, My Vehicle Was treated Like if it was theirs, Very Good Price, I Highly Recommend Them too Anybody that Needs their Service ?
Medina Towing was great, showed up very quick and the driver/owner was very communicative and respectful. I had no issues and he got my car towed to the shop carefully and safely. Very good rates for flat bed towing. No doubt I will contact Medina Towing for my future towing needs and would highly highly recommend!
I called Medina Towing after my cars fan belt became displaced and left us stranded. Not even 15 minutes went by before Juan came out to tow my vehicle. He and his wife provided excellent customer service. They are friendly and honest people and I highly recommend them.
I had an amazing experience with Medina Towing Company after my recent car accident. From the moment they arrived, they were incredibly professional and responsive. They arrived at the scene faster than I expected, which helped ease my anxiety during such a stressful time. Throughout the entire process, they kept me well-informed and updated, ensuring I knew exactly what to expect every step of the way. What really stood out to me, though, was how they genuinely cared about my well-being. They checked in on me to make sure I was okay, going above and beyond just towing my car. I’m so grateful for their outstanding service and would highly recommend Medina Towing to anyone in need!
They provide excellent and punctual service!! Juan was very nice and professional. We definitely recommend them and will use them again in the future. Great prices! Thank you so much!
Very helpful!!! I explained a time issue I had and the helped me out immediately and took phenomenal care of my car. 10/10 service, quality, and price. My first spot to call if I need a tow.
Helped tow my car when my wheel flew off on the road. Fast, courteous, and very reasonable pricing, even though I was on the other side of the city. In the case that I ever need a tow again, I would definitely want to use Medina Towing.
Excellent service and took extra good care of my Corvette. I also really appreciate the kindness and ease in which the driver dealt with a battery issue at the dealer.
From the moment I called it was a very pleasant experience. The lady who answered the phone was very kind and helpful while explaining the process. The gentleman arrived promptly even
before the estimated time. He was extremely helpful and professional. I would definitely call them again if I ever need towing services.
Had a great experience with this towing company I would recommend them 100% was able to schedule the time of pick up with out any hesitation or delay very punctual and reliable
I just want to say, this was the best tow service in El Paso. If I could rate this 5 stars five times over I would. They were quick and reliable. The tow truck driver Tony is very helpful and generous! ??? Thank you so much for being there!
I had a great experience with Juan and Sonya of Medina Toying. My car was not starting and was already stressing out trying to figure out what I was going to do. They both were quick, efficient and reliable!! Aside from the great and honest pricing, they both were also personable and great people. I recommend anybody in a rut with needing a tow contact them for help. Thank you Juan for being very cool to speak with along the ride , it helped turn my day up from the stress I was having before.
Mr Juan was great. He arrived within 30 minutes as quoted. He took great care when loading and unloading my truck. The service was friendly, I would use them again if needed and I recommended them to anyone. Out of 15 tow truck companies Medina Towing was the first one to answer the call. Thank you for your assistance in getting my truck home without further incident.
Driver Juan was nothing but professional and very helpful. Greeted me with respect and handled the whole process from start to finish. The dispatcher was also very helpful and scheduled the tow truck driver in no time.
I would rate thos company a 10/10! Amazing customer service, from placing the call to making it a priority to get to my vehicle as soon as possible. Miss Sonia and everyone are super professional, understanding and caring. Would definitely recommend them. Thank you once again.
Fast and professional service. Was very polite to me and my family. Would definitely recommend them and will use them if needed and the price's are are very reasonable. Thank you Mr. Medina and GO RAMS!!!!
I had an exceptional experience with Medina towing! From the moment I called, their customer service was top-notch. The dispatcher was courteous, understanding, and very efficient in getting all the necessary details.
The tow truck arrived promptly, and the driver was professional, knowledgeable, and friendly. He handled my car with great care and ensured it was securely loaded onto the truck. The entire process was smooth and stress-free, which was a huge relief during a challenging time.
What really stood out was their transparency and fairness in pricing. There were no hidden fees or unexpected charges. They provided a clear estimate upfront and stuck to it, which I greatly appreciated.
Overall, Medina towing exceeded my expectations in every way. I highly recommend their services to anyone in need of a reliable and trustworthy towing company. They truly go above and beyond to take care of their customers. Five stars!
Called my regular tow truck driver several times in a two hour period for help and no answer. Call 3 more towing companies and no answer. It's nice when you call for a tow and someone is there within 30 min. Wow! Medina Towing set the bar high for towing companies. I try to support small El Paso businesses but you can't support them when they don't answer for business. Thank you Medina Towing, you got my business. Rick Villa.
My vehicle overheated in middle of no where and Medina Towing got there really quick also they are really friendly.
Would recommend if you ever do need them.
Thank you!
Really professional service! It was really late on Sunday night when my car died on the freeway and they were able to get to my location within 15 min when other towing companies wouldn’t even show up! Highly Recommend!
I had an exceptional experience with this towing company! The team was incredibly polite, courteous, and arrived on time. Their professional and competent approach put me at ease during a stressful situation. I highly recommend their services to anyone in need of reliable towing assistance.
11615 Railroad Dr, El Paso, TXAutomobile storage facility
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