This rating is based on customer reviews, inventory size, pricing, and service quality
Family Towing Plus in El Paso, TX earns a strong 92/100. Reviews overwhelmingly praise fast, professional service, courteous drivers, fair/affordable pricing, and reliable arrivals—even late hours. Customers note smooth tows of various vehicles and helpful roadside assistance. Weak spots appear in a few complaints about missed calls, a no-show, and occasional availability issues (communication lapses). Wait times are typically short; pricing seen as reasonable. No feedback on inventory variety, yard organization, or finding parts—those don’t apply to this towing-focused business.
Family Towing plus was the only towing company I was able to get ahold of last week that was fast and efficient! Price was fair and customer service was great!
It’s always tedious to find a fast reliable towing company. This changed for me when I found Family Towing. This company is great, responsible and provides extreme customer service. His pricing is also very reasonable! I have used him for a couple of years and will continue to use his services.
This is the best towing company in town. They are so friendly, so helpful and over all just good people. I called to get a quote and asked if they can meet me the next day at school for I got a flat and they met me right on time. I highly recommend this place. And the price was so good. I never leave reviews but this one did deserve one. I definitely will be giving their number to my friends and family that might need help in the future.
Howard Family Towing service is outstanding, friendly, reliable and honest! Requested their services several times and they are consistent. I highly recommend them.
Great company! Very friendly and amazing to work with! And the prices? Oh they’re just excellent, out of any towing service I will gladly chose this company every time. Thank you so much Family Towing plus!
Excelente servicio!
He usado sus servicios en diferentes ocasiones y siempre nos han ayudado, llega a tiempo, muy servicial, muy profesional, y a un precio muy justo!
!Thanks Family Towing Plus!
Family towing was very courteous and prompt the driver knew his stuff he hooked up my car in no time and we were on our way in about ten minutes and all done on I10
At Family Towing, they have really helped me from tire changing on Saturn car that I have, to bringing in my Durango that blew the motor on the outskirts of El Paso. Towing my car to the mechanic when it would not start. I highly recommend them.
I absolutely would recommend this company these guys are fantastic they have been great to do business with. They are so helpful towed 3 times for my family.
These guys are the absolute BEST. I’ve needed a tow twice now in two completely different parts of El Paso and both times I’ve gone to them. They’re fast, efficient and reliable! I had piece of mind knowing they had my car and it was safe. They go above and beyond. 10/10 recommend using these guys for your towing needs
Tony was quick to respond when I needed my vehicle towed and it was amazing that he answered at such an odd hour. I’m so thankful because then I would have been stranded. Not only was his service amazing, but his pricing was extremely reasonable. Thank you Tony!!!
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