Auction Direct USA Raleigh NC in
Raleigh (NC)

⚠️ASK FOR ALI⚠️. Honestly if I had to bet money for the best sales consultant in that dealership…it would be ALI, and I would be rich ! You would never come across such a humble and thoughtful person. I’ve bought a couple cars from Auction direct and never thought sales people like him still exist! I’m happy and grateful! good sales people still exist! ⚠️ASK FOR ALI⚠️

ALI ALI ALI!!! If you’re serious about buying a car, ask for Ali. The whole experience didn’t even feel like being at a dealership. No pressure, no weird sales tactics… just real conversation and transparency. He offered so many options, broke everything down clearly, and actually made sure I was comfortable before making a decision. Professional, patient, and really went above and beyond. Different type of service.

After having a bad experience at another dealership Joe and Trevor were exceptional! They listened to my story and were a tremendous help in getting me the exact truck I wanted and were able to give me a better price than the other place I went to. Very informative, patient, and accommodating. Great customer service!

Ali was wonderful in helping me choose my car and had such great customer service along with Mohammad who found me the best Financial options! If anyone needs a car come to Auction Direct! I will definitely be back for my next one after!!!!!

Jordan is an excellent salesman. Truly a great guy and very committed to his service. Today was a successful day for us all, as well as he granting my wife her wanted car.

Osiris was such a great help and lifesaver! Very down to earth, knowledgeable and professional. She was very patient with me and helped ensure I was able to drive away in a reliable car in my time of desperate need. I am extremely grateful!

Ali, Was such an amazing car representative. He had such a great personality and was very knowledgeable about the features of the car. He ensured he could get me a better monthly payment and he did. He really went above and beyond and detailed my car himself. He had us laughing through the whole process and I definitely will buy a car through him again. Thanks Ali, for making this experience worth it!

I had never purchased a car for myself before coming to Auction Direct, and I was incredibly anxious. I felt safer knowing there would be no negotiation or sales pressure, but still nervous to make such a big purchase. I was frazzled and stressed coming into the store, but I was welcomed and helped by the nicest people. Paschell and Muhammed were so helpful and made the process so much easier than I had expected. I was somewhat ill-prepared going in, and they were so accommodating and made sure I was able to leave with the car the day that I needed it. Highly recommend this place if you've never purchased a car before and are scared of being rattled around by people who just want your money.

Jordan Maayah was a GREAT help!! Talked me through all of the important details very clearly, got the exact SUV I wanted and set everything up for me in a very professional and friendly manner. Jordan and his manager Paul did everything possible to have me drive off the lot with my new car!!! This is why I am a repeat customer and will be back again!

I had a really great experience with Scarlett today getting my dodge caravan. I had my wife and youngest child with me and she was very helpful and patient with us deciding between two cars that were very similar. And when we made the decision, she clearly explained all the fine details with my purchase in mind.

I just purchased my car from this dealership Friday evening and the experience was amazing from start to finish! I’ve had the Best car buying experience working with Mr. Tim Cooper. The customer service was great, every step along the way was explained and stress free. If you are in search of a dealership with a great team, look no further this is the place to be!

Our sales representative Osiris was excellent. Very knowledgeable about the car and the buying process. It was the best car buying experience I’ve ever had and I’ve purchased a lot of cars. I would emphatically recommend Auction Direct if you are in the market for a previously owned vehicle. Be sure to ask for Osiris.

Great experience with Jordan at Auction Direct. He was professional, honest, and easy to work with throughout the process. He answered all my questions, didn’t pressure me, and made sure everything was clear from start to finish. The car was exactly as described, and the overall experience was smooth and stress-free. I’d definitely recommend Jordan to anyone looking for a straightforward, no-nonsense car-buying experience.

After 10 beautiful years, my 2015 Chevy Cruze gained her mechanical wings. It was a nerve wrecking 24 hours after that but Paschell and Mohamed were wonderful! Very accommodating, knowledgeable about the vehicles I expressed interest in, and very patient. After all, it was my first time buying my own car! They made the process stress-free and were willing to help with my limited credit history. Now I understand why my close friends are returning clients :)

I had an AMAZING experience at Auction Direct thanks to Trevor and Muhammad! From start to finish, they were professional, patient, and genuinely had my best interest at heart. They made the process of getting my 2024 Buick Encore smooth, stress-free, and actually enjoyable (which says a lot for car buying). Trevor and Muhammad went above and beyond to make sure I understood every step, answered all my questions, and worked hard to get me exactly what I wanted. Their communication, transparency, and dedication were phenomenal. I never felt rushed or pressured — just supported. If you’re looking for a team that truly cares and delivers top-tier service, ask for Trevor and Muhammad. I couldn’t be happier with my vehicle or my experience. Highly recommend!

I had a great experience working with Paschell at the dealership. She was professional, knowledgeable, and extremely patient throughout the entire process. Paschell took the time to answer all of my questions, kept me updated every step of the way, and made sure I felt comfortable with my purchase. Her customer service truly stood out, and I would highly recommend her to anyone looking for a smooth and trustworthy car-buying experience.

Walking into the dealership I was immediately greeted by the receptionist. Working with Jordan was a pleasure. He never pressured or rush me into making any decisions. I was shown a couple of vehicles that I wanted to look at not what would be suggested like other dealerships. I am really pleased with my new vehicle from Auction Direct. Thanks again to Jordan and Paul for making my car buying experience a good one.

I had an amazing experience at Auction Direct thanks to Tim! From start to finish, he was incredibly patient, kind, and extremely helpful. I test drove several different cars, and not once did he make me feel like I was asking for too much. He genuinely wanted to make sure I found the right car and took the time to answer all of my questions without any pressure. Thanks a lot Tim!

Jordan Jordan 1000/10. I have been using Uber and Lyft for 3 1/2 years spending over $500 a week. I have full-time job and I am also a full-time student. I just recently obtained my driver's license and unfortunately in North Carolina you have to pay for liability insurance. 🙄 I was just tired of not being able to drive and throwing money away. So today I came to just look around after work and possibly test drive a couple within price range (money I could potentially save up to buy in cash car) who knew I would walk away with a vehicle that is reliable and affordable. Jordan and Paul were wonderful they were real with me just as I was with them. So optimistic and enthusiastic, caring, funny, and kind. Gave me the ins and outs. I tested the vehicle that was allotted to me and Wow when they talk about 130 point inspection believe them. Wonderful! I am in awe. God works wonders and so does Auto Direct!

I was in an accident in November and have been worried sick about my credit and getting another vehicle. I came here and Joe took such good care of me. We were able to drive off the lot in our 2023 Chevy Equinox. Thank you Joe so much. I do have 1 thing bad though, their detailing dept really stinks, car is still nasty even after they supposedly detailed it. Do better!

My honest car buying experience: The good: Staff was very friendly and honest. They did not play any games. No pressure to buy. The OK: The car was in 'ok' shape for the low amount of miles it had. The price was just 'ok'. I found a little better prices in other states but the convenience of it being local made it worth it. The bad: They add on a $799 vehicle theft device that is mandatory. This is not reflected in their prices online. Add this to the cost of the advertised prices to be transparent please! The car was 'detailed' but not very well. It will take me a few hours of my time getting it to be my level of acceptable clean. Also make sure you remove the GPS tracker they install in the cars

Mohammed and Ali were amazing to work with. Ali made the car buying experience with my 17 year old daughter fun and exciting. It was the first time I had seen her excited like this in a long time. Mohammed made us comfortable and confident that he knew what he was doing and showed the utmost respect. The whole store worked worked to make sure we were taken care of and our dreams happen. We could not have asked for a better experience.

9/13/25- I had an absolutely outstanding experience purchasing my 2021 Dodge Durango GT Plus from Auction Direct, and I have to give full credit to my sales consultant, Paschell Richards. From the very beginning, Paschell impressed me with her professionalism, patience, and genuine respect. She never rushed me, never pressured me, and truly took the time to make sure I understood everything about the vehicle and the process. She was extremely knowledgeable about vehicles and answered every single one of my questions with confidence and care. What really stood out to me was how attentive she was, she listened to my needs, paid attention to the details, and made sure that I felt comfortable every step of the way. It was clear that she wasn’t just trying to “make a sale” but was genuinely invested in helping me find the right car. On top of Paschell’s incredible service, Mohamed, her manager, was equally impressive. He was approachable, professional, and made sure everything was handled smoothly from start to finish. Together, they made a great team and created an environment where I felt valued as a customer. The entire process from test drive to financing to final paperwork was seamless and stress free, which is not something I can say about most car buying experiences in the past. If you’re considering buying a car, I highly recommend visiting Auction Direct and asking for Paschell Richards. Pairing her dedication and knowledge with Mohamed’s management support, you will not be disappointed. This was by far one of the best customer service experiences I’ve ever had!

Paschell was so great ! She hooked me up and worked with her team to get me the best deal for me and they were all so kind . I highly recommend recommended getting a car through them . I love that she worked with me so that I didn’t have to settle .‘I got a car I would have never thought to look at and I love it . The color and interior and features are everything I want in a car and I’m extremely happy . Thank you so much girl !!

Thanks Jordan for helping us acquire a less than 6k miles, beautiful, Hyundai venture! Jordan was SUPER helpful and happy to support us in any way he could. He was patient and kind. After my boyfriend got into a car accident and totaled his car, we weren’t sure what next steps were going to be but Jordan made the process very easy. If you are looking for gorgeous vehicles at beautiful prices with TOP TIER customer service, Jordan @ auction direct in raleigh is your guy!

Best experience I’ve had while shopping for a new car , I came with my mom and dad yesterday and we were helped by Jo me Peoples ( who’s in the picture with me) as our salesman , it was my first time ever buying a car for myself so the I was a bit anxious about the process , turns out he was the coolest guy ever and made us feel so comfortable ! He was very knowledgeable, personable and genuine throughout the entire process . I’d recommend him to anyone looking to buy a car at this location, thank you Joe!

My experience at Auction Direct was truly amazing. I would pick this place over any car dealership. Mr. Timothy Cooper was the best salesman. He heard what I was looking for and found the right car for me. He is very professional and he doesn’t rush you. He will make sure you are happy with your decision. I was truly amazed with my experience here. If you are looking for a car, go to Auction Direct and ask for Timothy Cooper. You would not be disappointed.