This rating is based on customer reviews, inventory size, pricing, and service quality
In Raleigh, NC, Jay's Heavy Duty Repair and Towing scores 93/100. Reviews skew highly positive: customers cite professional, honest service, fair pricing, clear communication, and quick turnaround on engine replacements, diesel repairs, and tows; drivers are courteous and work quality holds up months later. Strengths: expertise, value, reliability. Complaints are limited, with a notable case of delayed tow arrival, so wait times can vary. Little to no feedback on parts inventory, yard organization, or ease of finding parts. Overall, a dependable pick.
I took my truck to Jay and
He exceeded expectations. The price was more than reasonable and he got me out in a timely manner. If you’re in the area need work holler at him.
I dropped my vehicle off to get a new motor installed. They worked on my car and got it running in about a weeks time. I has been over 4 months now an I haven't had any issues with the vehicle. Reggie did an outstanding job and I was happy to give him a tip for his great and timely work. The charged a fair price and I am completely happy.
I can’t thank Jay Heavy Duty Repair & Towing enough for the amazing work they did on my 2018 Ram Power Wagon. My truck had been sitting for about a year with a bad 6.4 HEMI, and I was honestly nervous about finding the right people to bring it back to life. Jay and his team went above and beyond — they replaced my engine with precision, care, and professionalism, and treated my truck like it was their own.
The communication was excellent the entire way, the turnaround time was better than expected, and the quality of work is outstanding. It honestly feels like I’m driving a brand-new truck again. I couldn’t be more satisfied with the results.
If you’re looking for a shop that’s trustworthy, reliable, and truly knows their stuff, I highly recommend Jay Heavy Duty Repair & Towing. Thank you so much for doing such a fantastic job — you’ve definitely earned a loyal customer!
When I spoke to them on the phone, they said they would have somebody out to tow my class C motorhome around noon. I called back around noon and they said it wouldn’t Be until the evening.
Jay and his employees will go over and beyond to make sure your vehicle is in and out the shop quickly as possible to get you moving again. Jay is very professional and an expert. One of the best in Raleigh.
At the midst of trouble finding a reliable mechanic to work on one of the toughest engines, i was in luck that we met Jay, who was able to get us standing in just 2 days, while it took 3 weeks last time with International dealer. I would highly reccomend to reaching out to him and rest assured he will get it fixed and get u running short amount of time possible.
2126 Garner Rd, Raleigh, NCWaste management service
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