East Coast Towing in
Raleigh (NC)

This has been an excellent experience working with East Coast Towing!! Big Rob and Travis took care of our towing needs and were also very helpful guiding us to finding the best company to clean up fuel that was leaking out of our truck onto the ground. I highly recommend this company now, and in the future, for ALL of your towing needs!

We had to get a tow and east coast towing was the first place that popped up and with the best reviews. We are very satisfied. Dustin was there in a timely manner and did an amazing job! I highly recommend price was very reasonable also.

I had called the East Coast Towing office to straighten out some paperwork issues I was having with the DMV after doing a title exchange for my vehicle with East. Carlotta was super helpful with that on the phone and had promptly emailed me the info I needed via email so I didn't have to make another trip all the way out there. I sincerely appreciated that and her helpful attitude towards my issue! Thank so much!

Carlotta was the best and incredibly helpful and sweet! Made us smile in the midst of a slightly stressful situation. Couldn’t recommend more!

My dad and I had been waiting on AAA for 4 1/2 hours when we finally said enough. Called East Coast Towing and they were there in about 30 mins. Dustin Dougherty picked us up was super professional, super friendly and efficient. My hero tonight!! Thank you for being so quick to respond.

East Coast Towing provided superior service after a recent accident. I was able to call and get the actual dispatcher on the phone and arrange for a quick tow within a half-hour. The driver, Dustin, arrived promptly as promised, asked if I was OK, and asking where the vehicle was to be towed to. After he explained what he was going to do, he asked for the key and proceeded to hook up my car. After the car was delivered to its destination, I received a text notification with a picture. Completely satisfied. Thank you for the outstanding service when I really needed it.

I was in immediate need, and everyone else wasn’t available. East Coast pulled strings to get someone available to me within 10 minutes. I’m very very grateful!

Got to us in 30 minutes and got the car open in 30 seconds. Fantastic work, may lock my keys in the car again just for the service. Dustin was awesome!

Called east coast towing for a tow of my car back to my house. Was asked year, make, model, scheduled tow. Pay the $120 I was told it would by the payment link texted. Told 90 mins for the appointments before car is picked up. This was at 3:12 pm. It’s now 5:53(as I write this) Not only did I need to call them to find out the driver was delayed. I also get called at roughly 5:40 pm to be told that my tow will also now cost me an extra $65 due to oversight on their own part and needing Dollies to properly tow my car. This tow now has cost me more than if I used my insurance and I’m not happy about it. Voiced my displeasure on the phone and was given an half-assed excuse. Not even any offer to make it better or rectify their own oversight via discount, etc. just “well your insurance would likely reimburse you”

Willie, my driver was prompt, polite, listened to my concerns.. He checked his work, took many photos and kept me informed as to his next steps. He sent photos when he arrived and a complete invoice so I could turn into my insurance company. He had a new well equipped tow truck and I felt confident my classic car wasin good hands. Regards, Robby

I had a 1:00 AM call on a 10 degree night. Started as a tire change but ended in towing. Service call was professional and they came to my location within 20 mins. Dustin was personable and professional. Would recommend the company and Dustin to anyone in need of this type of service.

Had a great experience with these guys. Got to my vehicle at a decent time during winter weather and took excellent care of my vehicle loading and unloading. Big thanks to Dustin and J.R. for the awesome job they did.

Had a CDL truck towed from my yard to the mechanics and was charged more than double what it normally cost. When I questioned the price I was told my truck would not be released to the mechanic until the bill was paid and was offered a 10% “courtesy” discount. Prices increases and billing were not disclosed before tow. I won’t be making that mistake again.

Tesla roadside dispatched East Coast towing to repair my flat tire. The tow driver replaced my tire and rim with the Tesla loaner. My tire and rim were to be delivered to the Tesla service for repair. It’s been 30 days, multiple phones calls. Being told that they’ve delivered the tire. Tesla has not received my property to date that East Coast towing took possession of on November 29th. Thank you the follow up. No one has reached out to resolve. We have just called. Transferred 4 times. Staff hangs up the phone after patiently waiting. Is there a better way to contact someone to get my property that’s pictured below!

Zach came to pick me Up from Riley he’s an awesome driver. They got me to my destination. I really appreciate them. I might even break my truck again so you can come give me another tow!

Unfortunately, my jeep died in the parking lot today and luckily I wasn’t far from a jeep service center. They recommended East Coast Towing to me, indicating that they would get my car there, secure it and drop off the key as I couldn’t leave where I was. Dustin Dougherty met up with me and immediately started problem solving, including finding solutions to unexpected challenges. By the time it was all said and done, he pulled the jeep up on the flat bed and even saved me a nice chunk of change by finding a way to get around the hiccups. He was honest and a pleasure to work with. He was sure to shoot me a message letting me know the jeep was dropped off. It was a great experience and I would recommend East Coast Towing as well. Thank you, Dustin!

Amazing. These guys have heart, good prices, and decades of experience. They transported my vintage Piaggio Ape micro food truck, that pretty much means the world to me. They took it around highways like it was a walk in the park because the crew knew what they were doing. Jason, Rob, Jacob, Rhett… thank you guys so much for making it happen. My event was a total success that turned into over 100 followers and several leads in just one day, and it would have not been possible if not for East Coast Towing. You will hear back from me very soon. Until next time brothers! I’ll save you a slice!

The driver showed up on time and got my truck delivered to the shop in a reasonable amount of time. I am very pleased with their service. Eveyone was very polite from the first contact to the drop-off.

East Coast is the best! Gus came out in less than 20 mins and expertly assessed and fixed our problem. Highly recommend this his company for any of your light to heavy duty needs.

Got a flat tire after hitting something on a country road and couldn't safely get the spare out on so I had to call a tow truck. Dispatch was helpful, but I was told I would get a call about 10:15-10:30 when my car was about to be picked up for the tow. Driver did not call. I called dispatch to check on it and was informed the car was on route to my home and should arrive in 20 minutes and the driver would call me when he arrived. Over an hour passed before the car arrived (past midnight). The driver did not call that time either. The only reason I knew he was here was the back up beeps from the truck. I went outside and stood outside the drivers side door for a minute before he acknowledged I was there. He got out of the truck, walked by me and started to let down the vehicle at the bottom of my driveway way, I had to shout for him to stop so I could ask him to drop the vehicle in the cul de sac should I could more easily change the tire in the morning, which he obliged. He lowered the the ramp of the truck and then reversed my vehicle down the ramp and drove it to the spot I asked with a completely flat tire on the rim. Not sure why I paid extra for a dollies for an all wheel drive car if that is how he was going to move it. Maybe I'm missing something here, but the rudeness is one things (I get it's no fun driving a wrecked in the middle of the night), but why drive my vehicle any distance with a completely flat tire on the rim???

Used this company twice within the last 2 weeks! The guy that answered the phone both times was so pleasant and helpful! The driver was so friendly and patient! The prices are very reasonable! 5 stars all around

Great experienced the driver was very professional and cared for my vehicle from not being damaged. All in all it was a Great experience in the operator who I spoke to was great as well.

We had a long, heavy haul that many companies would shy away from, but this team handled it flawlessly. From start to finish, the driver was professional, on time, and communicated clearly. What really stood out was the care they took at the delivery site, navigating a long load without leaving ruts in the lawn or tearing up ditches. They treated both our equipment and our property with respect, and that level of attention makes all the difference. I’d recommend them to anyone who needs a job done right!

I had a flat tire this morning and Freddie was incredible. He notified me and arrived quickly, made sure I was safe, and loaded my car with expert care. He was kind, professional, and clearly takes pride in his work. People like him deserve recognition and a raise! This was the best towing experience I’ve ever had—courteous, efficient, and genuinely helpful. Exactly the kind of employee who represents a company well. I highly recommend this service and hope management recognizes the outstanding work.

Professional and knowledgeable. Quick response. And I got to ride in the big truck!! I had a great experience on a day that wasn't going the way I had hoped.

This is hands-down, the best towing company in North Carolina! Willey and Irving are just amazing people and very friendly courteous and went above and beyond to make me happy today! 5+ Stars!! God Bless ECT!!

I was in quite a pickle with my Tesla Model X turning into a brick... let me tell you, this car weighs over 6000 pounds... and we were unable to open it to even get the wheels moving to put it in neutral.. Bobby was just the right guy for the job!! What a thorough professional! He was unfazed. He handled the situation with confidence and showed how his experience outweighed all the issues that we had going into the problem. It was late in the evening and extremely dark... he put all my anxieties at ease, and achieved the end result flawlessly. He was even courteous enough to go inform my neighbors about potentially driving on their yard. I really feel grateful for Bobby's confidence and his jolly personality... I highly recommend this towing company for all of your needs... they arrive in a pinch and are extremely knowledgeable and helpful.