What clients say about Good Deal Auto Body Center in Lake Sarasota (FL)
Perfect experience. Minor damage to protective shields under my wife's car. Came for a second quote after another shop quoted me $2K+. Brought car here and they quoted me a repair for a fraction of that (less than 20%). 3 days later, dropped off for repair - in and out in 5 minutes. Same day pickup - in and out in 5 minutes. No bull, no runaround, just a straight conversation and a quick repair. What more can you ask for?
Highly recommended!
From Satisfied Customer to Feeling Cheated and Disrespected
I've been a customer of Mr. Oscar at Good Deal Autobody before, and our past encounters were always respectful. I was generally pleased with his work, which is why I returned. However, my most recent experience was completely different, and I felt genuinely disrespected.
When I dropped my car off, I meticulously walked him around the car, showing him everything I needed done. He said he would send an estimate for "all the damages" and to get my car "back into rentable condition." The estimate I received was much higher than I expected, and it was missing items we had discussed.
When I tried to negotiate, he was firm, which I respected. To save money, I offered to get the parts myself and pay for his labor. He agreed. Then, he called to ask if I had a left rear taillight, claiming it was also broken. I asked why it wasn't in the original estimate, and he danced around the question before offering to install it for free if I bought it.
When I dropped the part off, I checked on the car and noticed dents on the roof and rear driver door hadn't been touched. When I called him out, he told me I never mentioned them. I was shocked—I guess I should have had a camera running when I showed him the car. During this argument, he told me, "when I gave you the estimate, you were bitching about the price." I don't believe any business should speak to a customer that way. He eventually agreed to fix the roof dent, but not the door.
On pickup day, the disrespect continued. He parked my car at the entrance and held onto the keys, as if he thought I would drive off without paying. When I wanted to test the rear camera, I asked for the keys. He just said, "it working," and got in to start the car himself, making sure to keep the keys in his possession. I only got them after I paid in full.
The final straw came when I got home and found two interior taillight covers missing. I texted him a picture with no response. When I brought the car back the next day, he and his employee spoke in Spanish, then told me his guy said the parts were "missing when he started." I said, "I know my car, these parts were NOT missing." Mr. Oscar just looked at me, smirked, and said, "you know your car, huh?"
Then, after his guy drove the car to the back, the parts suddenly reappeared. He then tried to tell me I was "wrongly accusing him" and that the parts were in the car the whole time. All I had done was politely point out they were missing and ask for it to be addressed.
My goal in writing this is to let people know about this unacceptable behavior. The work might be okay, but the disrespect, the false accusations, and the unprofessionalism are not worth it. I will not be going back.
This place is horrible, I wouldn't recommend it at all. It's very unprofessional, and I don't want to compare it to an animal so as not to offend the species. They truly don't care about people.
Sir Oscar and His Team is the best they fixed the dent and scratch of my car well, it turn out like new ❤️, Thank you everyone keep up the good work. God Bless .
Good Deal Auto Body Center did a great job in replacing the front end of my 2016 Toyota Corolla S. ( Bumper, grille, headlights, fog lights) They gave a great price, did the work in a very timely fashion with excellent workmanship.
Had left 5 stars before. They did a great job fixing my 3rd break light. Great pricing. I went down to 1 star after seeing the scratches they left on my car.
I inherited a 1999 Toyota Land Cruiser from my Uncle Bill. The car was 24 years old but I always loved that vehicle. It is just a beautiful machine, but the exterior was in original condition and required some good TLC. I saw the 4.4 rating for this shop and at the time was among the best rated shops in Sarasota. After some discussion with Owner and a promise too give me a showroom finish I agreed to the $4,500.00 price which included repainting the hubs, the project was a go. They took their time preparing the body, the project was not a rush job. The finish product was beautiful and I was very pleased. I highly recommend this shop. Good people too work with. P. Lamere.
I brought in my rim to get the flat tire on it replaced. They had the tire size I needed, the price was indeed a very good deal, all the employees were friendly, and the owner was marvelous. Everyone within reasonable distance should use this business.
Oscar did an amazing job at repairing our truck after a rear end collision. I would highly recommend good deal auto body for any of your vehicle repair needs.
Oscar did a wonderful job repairing/replacing the passenger mirror on my Nissan Rogue. It took less than one day, and he was honest, personable, and professional! I will absolutely be recommending this business to friends and family. I also got an amazing price which relived so much anxiety and stress!
Convenient location. Great prices on used tires. I will definitely be back. Huge selection also and awesome customer service. Highly recommend especially if you don't have a lot of time or money to waste.
Oscar and his crew did a fantastic job repairing my 2012 Ford Focus at a very reasonable price. He is very professional, courteous, and responsive. Highly recommend!
When I got in a fender bender Oscar got me in next day. The damage I had was nothing major but he got all the scratches and dents out of my bumper in a timely manner and for very cheap. I found the new place I’ll be going to for all my car needs. Thank you Good Deal Auto!
If you ever need autobody work done and you have to pay out of pocket, this is the place to go! Oscar beat the lowest estimate I brought to him by over $300! And they do good quality work too!
My son took his vehicle to Good Deal after a fender bender with his newer Chevy Cruze. He obtained estimates from two other competitors for the repair. Good deal was 75% lower than on place and 50% lower than another. They stand behind their work. We noticed some slight fogging in an area to the paint, and Good deal promptly fixed this to complete satisfaction. They are good people and the repair is flawless!
As you can see, the last 5 positive reviews were all posted on the same day and 4 of the 5 reviews start with the same words. Looks like the owner has been on here and has been reviewing himself... That should tell you something about this place... Shady!
3119 Clark Rd, Sarasota, FLTowing service
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