Polk County Pick & Pay in
Lakeland (FL)

Got everything I needed and destiny was an amazing help I will always return here for anything I need

Destiny and Carina had great customer support and they test the parts out before I purchased it and they was a great help

Drove 20 minutes to go get Used bumper. spent 45 minutes, removing the bumper and the bumper had rust and Not in perfect condition at all. And they told me the price! Same exact price as a brand new bumper shipped to my door! Staff is friendly but prices are almost not worth it.

Solid place for picking parts.. 3 bucks to get on the property and Friday sat and Sunday 30% off… if you don’t want a warranty be very vocal about that , if not the cashier will put a warranty on every item you purchase and when you realize what happen and go back in the cashier says he will credit your next visit..

Picked up a passenger seat that was marked $33.48, but at checkout the price suddenly jumped to $90. When I asked the employee, Shawn, to explain the price difference, he threw the receipt on the counter and began mumbling instead of giving a clear answer. During the interaction, he was picking bloody scabs off his face, which was extremely unhygienic and uncomfortable, especially in a customer service setting. When I asked again about the price, I was told they charge for each component of the seat separately—something that was never disclosed when the item was priced. Overall, the experience was rude, unprofessional, and unhealthy. I left the seat and will not be returning. And yes it was at Polk County Pick & Pay 7623 US Hwy 98 N, Lakeland, FL 33809. On Sunday March 1,2026. Check your cameras you'll see your employee picking bloody scabs of his face and them handing paper recipe to customers unhealthy. And made also made a complaint to the state of Florida for your bait and switch practice, highly illegal by the way. Whoever reads this and has similar experience report to the state they will eventually get them. Carlos C

I finally found my truck, after searching for a year for my year make and model they had one, I was able to get the instrument cluster and dimmer switch.

Friendly staff willing to help and prices that you can't beat

They had everything i need to fix my 2004 nissian Frontier. I ran into a 1987 corvette and had to replace the front bumper? Drivers quarter panel, window washer unit, air conditioner hose and some of the air flow system. I also got 2 seat covers and the front and center consoles pieces cause mine was all dried out and cracked bad. The ones I got was in almost perfect shape. I believe the 2 trip there i spent a total only $360. It saved me alot. The cheapest I could find the bumper was $200, an here i got it for$55.... Great place place

It is a great junkyard to get quick parts if you're close to this area , clean yard and have a wide variety of makes and models.

They had what I needed without going out into the yard. Price wasn't terrible, just a little more than what I expected to pay. I can't believe how many batteries they have available. I'll guarantee you they have one to fit your vehicle, at way less than you pay at the auto parts stores. Buy yourself a $15 battery health tester off Amazon and get your batteries here. I've been doing it for years and have never gotten a battery that lasted less than 3 years at 15% or 20% the cost of new one.

Best place to find what you need for your vehicle, it’s not too big but it’s very organized , prices are competitive with other places, they always have discounts and promotions very good people, i recommend it 100% 5 plus stars

I like this place the people there is friendly and they really help with the questions some people ha different experiences but me personally I'm always coming back . And before I forget the easy way to look for parts all the car are good located and easy access good job

I always find what ever I need, plus they got good prices and it's easy to work on the parts you need..... I always recommend it.

I do not recommend this place. I went to buy something at 4:35 pm and they rudely told me it was closed. They don't respect their business hours, even though they close at 5 pm.

Great customer service I got the parts I needed and destiny was very sweet and helped me love this yard !!!

I just left after getting some parts for my truck. This is the second or third time coming here and I couldn’t be more impressed. Everyone was super friendly and honestly lifted my mood, specially Destiny! Their process is smooth and easy. Although it was very busy today, the lines moved quickly and the whole experience was a pleasure.

Be aware with this business: the inventory isn't organized by maker, so you basically have to search the entire lot to find the cars that you're looking for. The prices are very expensive. They charge a warranty fee on every item. Even with the supposed 40% Black Friday discount, it's still expensive.

Poor customer service, and just because you dont see me on your sign in sheet doesn't mean I haven't delt with your employees. I will not contact you because I dont care to try in resolve your problems with the employees you hired . Seen you're hiring so heres a tip focues on hiring employees with better customer service skills.

Unfortunately, this place used to be very good and organized but nowadays is a whole mess! They don’t even know what cars they have in their yard! Whoever the manager is, needs to tighten things down and set up a process for you guys to know what you have on your yard!

I was looking for a part I needed for mimi cooper. They had the part i needed at a good price! Large selection of car parts. Would recommend. Will be going back for future parts. Thank you!

So just want to let everyone know before arriving if you intend on bringing or helping your son look for parts for a car that isn’t 18 it doesn’t matter that you are a parent or that your child is in school for diesel mechanic they will not let them come and pull parts for there own vehicle. Crazy part is the management is terrible in picking and choosing when to follow rules. My son was there weeks ago to get a shifter solenoid and walked straight back through with my grandfather. Even if this place is close there are probably better options and better people to deal with. Avoid unless your desperate

I called this place and asked him if they have a part. They say they have a vehicle here. They can’t tell me if there’s a motor in it. I drive 45 minutes away to come here. I didn’t have the proper shoes. I asked them to go check to make sure the truck has the motor in it or the parts in it they wouldn’t do. It wouldn’t allow me drove all the way home. Come all the way back they charged me three dollars. The motor is not even in the truck, I asked for my three dollars back and they said no this place is a joke

I have been here a few times and can't recommend these fine folks enough! Every visit has been right on the money with parts and the size of the yard is just right. Unlike the corporate junkyards these folks here have much better quality parts and even have a dedicated cleaning process of their yard! Thanks!

Cars are on stands off the ground they have shopping carts and different things to push around for your tools and parts it is all cement. the prices are really good. Destiny and Sherry are very helpful. And don't think they don't know what they're talking about. These girls are more on their game the most of the guys are there and they do not play. They have other cars for sale.

Always something interesting in the yard here and decent prices. Warranty is good but make sure you keep your receipt! Some decent deals on cars for sale up there as well.

Great experience, I’m new to Lakeland and first time coming to this yard. Customer service is second to none and very knowledgeable. Prices are amazing. Here’s a picture of my replacement trunk lid Thank you to the team for helping me today I will be back

Best experience I've had in a you pull it ever. Guy is knowledgeable and organized , cars actually has parts on them .. Keep up the great work!! My new spot..