Manheim Lakeland in
Lakeland (FL)

Literally the worst experience was robbed for 2500 bucks purchased something that was promoted and pictured to be in perfect condition and was actually presented with a complete pos the complete opposite of what was advertised then I was told since it’s less then 3k there’s nothing they could do about.. Gary man did offer to resell it and decided to take updated photos and it was sold for its actual value of 300 bucks I paid 2750 for context. I hate Gary man

I’ve been going to auctions well since it’s 1985. Should I say that but I’m only 60. lol This is the last manheim sale left that I’ve been to where they treat you like they used to be back in the day. I’m only talking 20 years ago 23 years ago something like that, when now gone Orange County,Central, FAOO Orlando treated you great like here…its feels like going back in time here, I started work sales in central Florida Sales Back around 2000 or so it really does feel like the old days here I’m tired of being treated like just a number at other Manheim sales that’s why I hardly go now. If you want to go back in time I suggest you go to manheim Lakeland!!🤠 P.S. Also almost all the old auctioneers from back then are here. They’re the best!!!

Terrible dealer auction. No idea where their vehicles are. Lot vision is useless. Poor WiFi and slow to give gate passes. Never again

Went to Manheim Lakeland to drive cars for the auction. They are well organized and is delightful place to work.

Give Jeremy 76% raise. He goes above and beyond every time we call looking for assistance. We will continue to buy from Manheim Lakeland because of his outstanding customer service skills. Thank you, Jermey!

These guys never stop working until the car is running good again 👏 👌

A few years ago one of the security guards was caught viewing child porn. No police were called he was just told to leave the property and nobody bothered to report him.

I give Lakeland Manheim Auto auction no stars I am a transporter every once in a while I have to use the restroom facilities that are provided for in the transport parking lot which is a which is a portable bathroom I am there at least once a week if not twice to pick up the last two weeks that I have used the Russian facility it's been the same exact stuff in there how to make clean for 2 weeks that I know of in some cases there were maggots in it crawling around in it

Everyone who helped me pick up the RV I was transporting from Lakeland to California was excellent ! They have security on site rjat is thorough and people to help with the vehicle. They had to jump Start it and did so promptly. I was very impressed with the entire operation

Don’t take your cars here! Sell them elsewhere. These people purposely disconnected some cables to the car we were selling to sell it cheaper. We paid to get the condition report and got a green light 3.9 which is good. However the next day when the car went for sale and was sold, magically the post inspection didn’t pass for the buyer. I called Manheim to tell them the situation and they were no help. We took the car to the mechanic and to find out someone at Manheim had disconnected the injector cables 😠 They are so unethical at this place!

Be careful here every time i bring a car here for sale, the car end up with mechanicals problem after the fact and their mechanic cannot find out about an injector being disconnect by a ghost making the PSI failed. My mechanic took 5 min to find out.

Manheim is a Client. We provide their Security services. Excellent Management team and employees. Very professional, and accommodating to our security staff and their customers. Our staff enjoys being assigned there.

We have purchased on simulcast frequently in the past and at other locations. The support/help you will receive from this location is 0. I have tried a couple of times to get in touch with local sales to ask questions on if bids and never get response. Most auctions offer a little more help when we are buying from over 1000 miles away.

Had a very crazy situation happen today where I was trying to buy a $3000 SUV and the website had a glitch and moved so fast to the next car I clicked in on a $9000 starting bid for the next car that was only worth maybe $3000. Of course the seller had no conscience at all and tried everything he could to stick me into the sale however Laura and Dave the managers looked into the situation and saw that something wasn’t right with the whole scenario and with the grace of God let me out of this mess. I am a new small business and really appreciate everything they did for our business and the mistake we made. God bless you and thank you Manheim for protecting you’re customer’s it means a lot!

It looks fairly professional expansively large lot of vehicles however I did not go there purposely it was more of a turnaround in the parking lot therefore I cannot fairly read them on anything as I had not requested nor received any services

Purchased a vehicle that had aftermarket wiring harnesses coming out of the back of the cab into the bed of the truck, along with several other issues that are "normal wear and tear" The pictures never showed them and according to Arbitration, this is something that Manheim doesn't have to disclose. Stuck with a boat-anchor with no chance of being made whole. I will NEVER buy another vehicle from this Auction for the rest of my career.

Rudest people at manheim and that is saying something. Been a dealer 20 years avoid this place if you can very rude employees and definitely don't ask for help with anything they will look at you like you asked to borrow money. Typical manheim rude customer service

Mrs.Jackie Ridchderman you need to pay more attention about what really happened before you make any decision ,remember who you are and what your position represents.Take some time to investigate or analyze the situation before making rational desitions .I think you could do a lot better. I guess you are descreminating against us the smaller business people .

BUYER BEWARE! This is unlike any Manheim I have seen before. I bought two jet skis from the seller “Fun Watersports” both are INOP but but instead of auction requiring him to run through that lane they ran on red light. I understand this is “As-is” but in these time when everything is strictly online sales only you can’t even go look at items before purchase. So you count on the reputation of Manheim not being the local dealership junk auction (everyone knows theirs). This auction does not hold dealers accountable for anything and should be avoided. At the very least anything sold by Fun Watersports should be considered a total loss so bid accordingly. If you question this review go ahead and look at other reviews. Only 5 star experience is from workers and people that make money from this place (sellers and trailer business)

Staff may be friendly during Manheim "approved" hours. Drove 10 hours for pickup and was 10 minutes past the time due to traffic and no dice. Too bad wait until tomorrow. Unbelievable.

Car transporters are not allowed to stay overnight anymore so dont go there unless you have hours to leave..Hope the general manager sleeps well at night in his own bed.SMH

I’ve been a member of auction access since 2011 and have been to most of the Manheim locations on the east coast and this one is by far the worst being a small dealer means nothing to them they favor the big dealers I sold a car here red light ran perfectly fine 2 weeks later I get a call saying I have to buy the vehicle back guessing the arbitration manger knows the buyer and it is in non running condition now go to the Orlando or Tampa locations are highly recommended this one is a total joke

Lots of vehicles to bid on. Must have a gate pass to enter. Children are not allowed on the property. Clean restrooms and facilities.

Bought a moter home there came from Costello rv had a misfire ended up with a bad moter 27000 miles can't tell me they didn't no. Manheim talked to him. They don't want anything to do with it buyers be where of that name slipping in junk .

This company is really awful to deal with!!!!!! The manager Dave Rathjens and his assistant Laura could care less about customers. We've contacted them numerous times by phone and emails with no response. Our next step is to contact Manheim headquarters and the BBB. Stay away from this company! Worst auction ever, would give a 0 if possible!!

Not happy 😄 at all, because of them not doing their job, and sendingba gate pass to the guard shackafter they released it to meits cost me a overnite stay and to not be able to be at my business the following day. This could have easily been taken care of by the female manager who the guard spoke to but she didn't do the right thing when I had all kinds of paperwork to validate me as the truck owner as well as having a release form in my name from the auction company. Just a lack, of care to inconveinance my plans completely, I had no clothes or anything for a.overnight stay. Compleatlely ridiculous and uncalled for. My name. Is Craig Floyd owner of import truck parts, very very disappointed 😞 in the way this was handled with any lack of consideration for what I had to to do at the shop tomm. Tjat I now can't

Bought a car there, the dealership who sold the car should not have sold it and then the title clerk went on vacation. After 30+ days we were told to bring the car back. Manheim didn't do their job and mediate the situation. They also did nothing for the buyer. They allow shady sellers to do shady things and then back them up on shady business dealings. We don't do business that way and will never purchase with Manheim again.