Johnathan at the parts counter is one of the most knowledgeable parts specialists I’ve seen in the business. He is also apart of a team that will go above and beyond. If you need help with locating and ordering parts or hoses this team is the best.
Terrible experience. Customer service was horrible, I dropped off a flywheel to get turned and was told it would take an hour. Dropped it off and gave my number to be informed when finished, I came back over an hour later and the flywheel was exactly where I left it, was never informed of the delay. I left the flywheel there and came back 2 days later because again… I was not informed that it was finished. When I came back to pick up the flywheel the employee Jonathan was very rude, didn’t even acknowledge me when I asked him for a cart TWICE. And the lady at the front when I went to pay was also extremely rude, I go up to pay and her exact words to me were “what do you want?” WHAT IS THAT? TERRIBLE customer service.
Very knowledgeable personnel, very friendly, and have the right quality parts in stock. Service is quick and efficient for hoses and flywheel work. Unlike their competitors.
The reason for my one star is because I had to purchase some fuel cans 2, 5 gallon fuel cans cost me over a $100 ,,, thought maybe that they came with fuel included. Not...
I made a comment out loud this has to be highway robbery well the response from the receptionist was not good so I said maybe I should be quiet and not voice my opinion. She replied back maybe you shouldn't And I said well maybe I'm going to anyway because it's my right after paying a $100 for 5 gallon can of air. And I thought well maybe her name is Karen and she's having a bad day So my one star review is because of the receptionist and her bad attitude
I can't express my appreciation enough for the crew of this place they are literally a life savior a guardian angel and doesn't know it. I'm not from the area and my rim blew into two pieces they let me use a jack and jack stand and recommended a tire shop.they went above and beyond anything I can repay. If I ever win the lottery they will be one of the first stops I make so I can repay them for their kindness words cannot express my appreciation.
Do not call if you want to be hung on multiple times, only to get a very disgruntled lady (that's if she even picks up the phone in the first place) and when she does answer the phone let's hope she transfers you to right sales person. If you want better phone support call the Tampa location or Fleet Pride. Also, when you come in be prepared for her to treat you like a 5 year old. Make sure you stand in the correct line and god forbid you ask her a question about your invoice. It's a shame that you have to deal with this lady because other than that I really like Fleet Products. The parts are great, everyone one else is friendly and helpful, and the counter staff are amazing.
They are very helpful and friendly. The staff is busy and constantly working hard to keep orders moving out. Great manager and staff. Always ready to help.
Fleet products is a facility for large trucks and small trucks they have most of what you need if they don't have it they will find it friendly atmosphere and they get the job done finding the parts that we need to get our trucks back on the road asphalt maintenance by Dalco Inc.
If I could give 0 stars i would. Went in today to shop and lady asked if I had a mask. Ok thats fine but then I look and employees aren't even wearing one. Her answer to that was that they are standing behind a counter. Seems the people running the place aren't too smart. I wont ever shop here again and I've been using them for years.
Great Company made up of Great people. Mark recently helped me out in a quick and efficient way. Making my task so much easier. I highly recommend them.
1241 W Memorial Blvd, Lakeland, FLAuto repair shop
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