Strong's Alignment Services in
East Hartford Township (CT)

Great customer service . All of the staff were very friendly and went above and beyond. Juan explained everything to me that needed to be fixed. The other mechanics did the same for what was done. I highly recommend them.

The shop treats everyone with respect, curiosity and kindness. They will treat your issue as if it’s their own and communicate, even show you first hand their process of addressing the issues at hand. Would definitely recommend.

Great place to come have your vehicles checked. I have brought my vehicle here many times and the experience has been always positive.

I called for an appointment and they got me in the next day! Clean and professional. I was even brought out to the actual garage so as to point out the issue with my car. Very impressed.

I don't know how many times I must of drove past Strongs alignment service wish I had known they were there sooner to get the work done on my Jeep great customer service they're there for one reason to get the job fix right on your vehicle I highly recommend going to them if you need if you need any work done on your vehicle thank you guys for all your help

I don't know how many times I must of drove past Strongs alignment service wish I had known they were there sooner to get the work done on my Jeep great customer service they're there for one reason to get the job fix right on your vehicle I highly recommend going to them if you need if you need any work done on your vehicle thank you guys for all your help

Great place, went above and beyond to ensure me and my year old daughter’s comfort! Thank you so much will be returning for future services!

This is my third visit to Strong's in East Hartford, CT. Their customer service is SUPERLATIVE. I cannot say enough about their professionalism, honesty and integrity. They treat their customers, (including women) with respect and dignity, something lacking on today's customer service platforms. I will continue to use them for all my car service needs. Relax, you won't be taken advantage of !

I had a great experience at Strong's Alignment Services. Kevin and the staff were knowledgeable, honest, and didn't try to upsell unnecessary repairs. They diagnosed the issue with my car quickly and had it fixed within a few hours. Pricing was fair and they kept me informed throughout the process. It's hard to find a trustworthy mechanic, but I feel confident coming back here. Highly recommended!

They customer service was amazing. I came into get my oil changed and not only was it the lowest price I’ve gotten it done at but it was the quickest time! Thank you so much!

ONE STAR IS WAY TOO MUCH FOR THIS PLACE THIS IS THE 2ND TIME I CALL AND MICHAEL DITCH ME AND NEVER CALL ME BACK,GOD IS GOOD I BROUGHT MY LEXUS TO DO THE CONTROL ARMS,LEXUS ARE REALLY DELICATE CARS AND THEY'RE SUPPOSED TO TIGHT THE PARTS WITH A EXPECT EXACT NOT JUST TOO TIGHT AND I HAVE TO FIXED IT MYSELF,ALSO I BROUGHT MY WIFE SUV TO CHANGE THE SPARKS PLUGS JUST A HOUR LATER THE TRACTION LIGHT CAME ON UFFF STILL LIKE THAT,IT WAS GOD WHO PREVENT IT ME FOR BRINGING IT BACK TO THEM,THEY DON'T KNOW WHAT THEY'RE DOING,NO EXPERIENCE WHAT SO EVER, DON'T BRING YOUR CAR THERE YOU WOULD ENDED UP PAYING MORE MONEY IN ANOTHER PLACE,IM SO LUCKY HE NEVER CALLED ME BACK

Great experience with them! They did an excellent job replacing my alternator and performing an oil change. Highly recommend their services for their professionalism and quality work. 5 stars

This business is very hospitable and flexible. As soon as I called them, the person who answered the phone (Kevin, I’m pretty sure) was very nice and got me in same day to repair my car. When I got here, I was immediately addressed and offered refreshments. The service was very quick but while waiting, they did not ignore a very serious problem with my car and ALSO changed that same day as well. I will definitely be coming back and promoting this business for sure.

Came here for my transmission service and honestly was amazing, very affordable and willing to work with my warranty company. Came again for oil change and fuel pump replacement and very quick, easy, and affordable services 10/10 would recommend best shop in Hartford county

I had a slow leak in my tire and called Strong Alignment to help me. Kevin told me to come on by. After he inspected my tires, we realized I need two new ones. He easily offered me options and pricing. About an hour later, I had new tires and safely drove home. Kevin was knowledgeable, courteous and had great costumer service. Thank you!!!

I HIGHLY recommend. Maiker & Kevin are highly skilled and all around great people. I wish I could give more than 5 stars.

"I had an issue with my engine, and Maker, the mechanic, did an excellent job fixing it. He was not only skilled but also very kind in explaining the issues I needed to keep an eye on for future repairs. He took the time to make sure I understood everything and gave me great advice on when to think about getting them fixed. On top of that, their prices were way cheaper than other shops I checked out. I definitely recommend Strong Alignments for their excellent service, expertise, and great prices. My car is running perfectly now, and I'm really grateful for their help!"

Excellent Service “I had an amazing experience at Strong mechanics The service was professional, about the repairs my car needed. They diagnosed the issue and explained everything my car needed, I truly appreciate their hard work and I highly recommend them to anyone they go beyond to help with ur car problems

The service department was very attentive and accommodating to provide a last minute oil change. The office employees were customer oriented, knowledgeable and helpful.

Great service, office clean and comfortable. Got N alignment, vehicle steers so much better now! Thank you guys, will definitely start getting more vehicle maintenance services here!

GO HERE!! My husband and I were recently having so many car issues we took it to the dealer’s mechanic .. we would’ve have to taken out an entire mortgage out to pay them lol. A friend recommended we go here and, Jose and Miker helped us out sooo much! They were VERY HONEST, KIND and RESPECTFUL. They told us what was really happening with our car, and saved us so much money!! My husband and I LOVED THEIR SERVICE, we will from now on only come here for any car needs. Thank you so much guys!!

Amazing service here, honest and dependable. Ignore the old negative reviews!! It’s under new management. These guys will save you money and be honest with the repairs you truly need. They care about your safety, sometimes cars are expensive to fix, that’s a fact. That being said, these guys will give you most honest and fair price, and will NEVER charge you for things you don’t need or scam you. Maiker and Jose are incredible and experienced. They have saved me thousands of dollars from dealers. I will be sending all my friends here.

i called to get a brake issue checked out, they took me in the same day. They had my car from 3pm-530pm they didn’t close till they finished the job. He explained what was wrong and charged me a great price for switching out two different parts, definitely coming back thank you!

RELIABLE, is the word I would use for the team! They are very friendly, empathetic, and the best of all HONEST. I read the old comments but This place has been under a new management, personnel and ambiance since October, 2022 and it’s a completely different place than it was 11 months ago. I strongly recommend those who had a bad experience in the past with the old management one more chance and you won’t regret it! Best mechanic shop around

Made an appointment for an alignment, showed up 10 minutes early, saw the sign to ring the doorbell and wait patiently, did so. A few minutes later a guy walks in asking me what I'm here for. I said i am here for my appointment regarding my alignment. He said alright, took my keys and i sat down. About 20 minutes went by. He walks in, says he is done. Asks me how i will pay, and no ones said what he did to the car or if it drives straight (surprise it still doesn't drive straight). Not a friendly person and I don't know if he actually adjusted my alignment.

I made an appointment for an alignment at 12:30 pm on Tuesday August 27th. Got there right on time. No one was at the front desk and a couple minutes of waiting around was cool, I didn't mind it. However, after ringing the bell a couple times, I was standing there for 10-15 minutes before someone came to slam the shop door in my face (door from front area to shop was open) and make me wait a few minutes longer. Finally an older guy came to help me out. He was done in about 20-25 minutes. Brought my car around and I was good to go. I asked for a printed copy of my alignment he says he doesn't do printouts. Would've been nice to know that before the alignment otherwise how am I going to verify everything is straight? Whatever, cool I pay the cash get my receipt and I'm on my way. When I got to hwy speeds I realized my car STILL pulls to the left pretty badly. Only reason you got 2 stars Strong's, is because once you finally got my car in your possession the service was pretty quick. Your customer service is trash. Do better.

I don't usually write reviews but I just had such a bad experience here, I've struggled to keep it to myself.. hopefully it helps you go in eyes wide open to this place. I've been looking for a good alignment shop and came here having seen good reviews and having spoken to my dad who said all of the Pratt engineers (including him) used to go here in the 70s & 80s. While it looks like it hasn't changed since the 70s that isn't my issue with this place -- it's the way I was treated while I waited for tires to be mounted on rims and installed on my truck. The waiting room had People's Court blaring on the TV which you're not allowed to touch. Nobody else was there and I had work calls -- I felt it was okay to turn down the volume so I could actually hear the phone and I guess that was all it took for Tony Jr. (the only one working there) to go from mildly rude to downright obnoxious. Whenever he came back in (from working on my truck) he turned up the volume and hid the remote -- I turned it down as again, I was the only one there and there was impossible to do anything else but listen to that show w/ that volume. After telling me I had to go get valve stems (which I was willing to do), saying my truck was a hunk of junk and leaving my dirty old wheels / tires on the curb for me to load in the back he capped it all off by throwing a bunch of pens at me when I asked for one to sign the receipt, saying I "was a rat that looked all around the waiting room -- how could I not have seen the pens? I saw you on the camera" I guess you're not allowed to look at the pictures on the wall either? As a lacrosse dad and Whalers fan I was actually enjoying the pictures / nostalgia -- heaven forbid anyone actually wait in the waiting room. Some common decency can keep this place from going extinct.