This rating is based on customer reviews, inventory size, pricing, and service quality
At Chuck & Eddie's Used Auto Parts in East Hartford Township, CT, recent feedback is mixed but leans positive: 74/100. Many highlight professional, patient staff (Rafael, Rudi, Axel, James), quick part matches, helpful fit checks, and at times better pricing than nearby yards. Strengths include courteous service and decent inventory; parts are often found fast. Common complaints: no‑show junk‑car pickups, long wait windows with sparse updates, wrong or delayed orders, a rude driver, and some pricing inconsistencies. Yard organization isn’t clear from reviews.
What clients say about Chuck & Eddie's Used Auto Parts in East Hartford Township (CT)
We live in NH now but I'm from CT and Chuck & Eddie's was always the go to place. Saying that, I spoke with Curtis, who is the straight rock star. He got the motor we needed to replace the blown engine in my son's Audi. From start to finish it was a perfect process. The motor works, the car is back up and running. I highly recommend using this place. Top shelf review. Curtis Haines gets props.
I called Chuck & Eddie’s a month ago in Southington and asked for a 2004 Chevy Tahoe front Bumper and they let me know they have one price value at $250 the next day I called to Chuck & Eddie’s in Hartford so I will pick it up the bumper and a woman pick up the phone and I asked for the price again and she said is going to be $350 I went and got it at Wochester mass I paid $50 I went and check carparts.com brand new is $ 284.99 I gave them another chance I called again to Southington for a 2009 Honda Pilot passenger mirror and they said it will be $150 I thought he was playing around and they let me know it will $150 again I check carparts.com the price brand new $52.99 I called Wochester mass $30 they sale parts like they’re a dealer everything is over price .
Was put in touch while trying to sell my junk car. Scheduled a pick-up and they were no call, no show. Decided to try once again, even called to confirm I was on the schedule mid-day. They said I was and it was still a no call, no show.
No stars!!!!! they robbed my friend she gave a car TOYOTA. They purchased an engine, she paided $3,000 the car repair. She went to pick it up and told her to go next door. So unknown to her They could not fix the engine.
The mechanic next door fixed it now he wanted to be paid so chucks eddies owed the mechanic for fixing it and did not tell her this ahead of time, so she ilost 3,000 and lost the car, even after going court she stilll no $$ or car. He won’t speak to them he hangs up and she doesn’t know how to fix this problem.
Went to Coronas and they wanted $290.00 plus tax for a replacement tire and rim for my 2016 Buick Regal AWD 2.0 T then went to Chuck and Eddie's in Hartford and spoke to Rudi and had the most pleasant experience of my life ordering the same parts for my Buick and was only charged $139.01 OTD. She saved me $150.99 plus the tax Coronas would of charged me. Lots of to you Rudi. Best assistance ever and pleasant on the eyes! Recommend Chuck & Eddie's to whomsoever needs parts for any vehicle.
I just thought that everyone should know that Axel at Chuck and Eddie's in Hartford went the extra mile when I needed him. He made sure that he put his hands on the part that I needed and sent me a picture of it to make sure it was the right one. When I picked it up he and Eddie came outside and compared it against the tailgate window that I purchased to make sure it was the correct one. They are both assets to your company!
I love the fact that they have a female working there and Rudi is really good at her job. I explained to her what was happening with my car and I can’t believe she knew exactly what was wrong with my car!!! I brought the car to get checked out by my mechanic and she was right!!! I called Rudi she was able to order the part for me and she also kept in touch with me the whole time until my part arrived. I will definitely be coming back!
I got there 5 minutes before close to pick up a part for my nephew. Axel was patient with me. Even after my card kept declining. Him and another staff member were waiting patiently for me to receive the part as they were closed. Thank you guys for not rushing me out the door or turning me away!!
*Nadine
I had a mix up with my part's and Rafael to care of me. Staff was understanding and very helpful. I really appreciate walking into a business and being treated like a person, not just a customer. For great parts and an amazing staff. Shop chuck & Eddie's
I've been buying parts from chuck & Eddie for long time. They're really good. However, I got an amazing experience with them just week. Axel is a new hired. He already makes a whole lot difference. Please hire more people like him. Axel, hats off buddy!
Rafael was a great help. Helped my friend and I and even brought a piece to a young lady car. Great guy. Great spot if you need parts! Mike was also a fantastic help. Props to those guys!
I went with my son , we got our part at a great price, i had a chance to meet the manager Rafael, definitely recommend these guys, they are definitely down to earth, and very honest!!!
They always have the parts we needs and are always so helpful! I recommend using them anytime you need anything for your car! Staff is so friendly!! Def coming back to see Rafael Castro, he will take care of you.
Rafael was so kind and super helpful. They got the rims I needed and called us as soon as they came. I highly recommend coming here for your parts. Obviously good parts take time so give them a break when ordering. Things don't happen overnight! So glad I came here!!! And the other staff members were super professional.! Love to see it!
I was referred to Chuck and Eddies by "word of mouth". I had great experience looking for tires for my car. I didn't have my walking cane with, me but the manager Rafael Castro, took his time to help me. He didn't rush me through the search. Such amazing GODLY patience he exhibited.
Because the staff really cares about the customers, I definitely would recommend this establishment for searches for needs of your car.
Rev. Reggie
Went to chuck and eddies for a front fender for my jeep. Rafael found my part so quickly. Only took me 30 minutes to complete my whole transaction. Best customer service at a junk yard ever. Highly recommended going to them.
Chuck & Eddies, has served our community for many years and they are the goto for keeping my family vehicles on the road. The manager Rafael goes above and beyond to give great customer service and the veteran sales associate James holds vast amounts of information to advise you on how to proceed. I appreciate the service and will forever be indebted.
I went to chuck and eddies to pick up a headlight, fender and air intake hose. Johnathan one of the employees was very helpful. One of the parts did not fit my car and Johnathan quickly refunded the money. I just want to say thank you to the guys down at chuck and eddies Hartford.
Don’t really write many reviews, but I was very impressed with Rafael. What a great guy took care of what I needed in a timely manner and always answered my phone calls. You guys need to get more people on board like that in your other locations. Only purchasing from Hartford Because of the employees. Thanks again you have a customer for life.
Went to Chuck and Eddie’s , where I met the salesman Jonathan.. he was super friendly and had great communication skills and they work fast! My part was supposed to be ready in two days but literally got it the next day. Everyone there was extremely helpful. Would definitely recommend!
James Treat the customer marvelous he gets the job done. He’s very patient. He asked much details about the merchandise understatement of his qualifications. He gets all the stars and plus and I love him to death and I hope he never leave but I know he got to go.
My first time here was a great experience. James was very helpful and pleasant as well as the other employee Rafael. I came in with a smile and left with a smile. Def will be coming back
Had issues finding part and making payment, having to call the store multiple times through out a couple days ! Both James and Rafael worked fast and effectively to make sure I had my part and also same day service! Though we had some minor complications I recommend this establishment. 10/10!
I recently had a fantastic experience at this junkyard. The staff was incredibly helpful and knowledgeable. They had a wide selection of parts, and I was able to find exactly what I needed for a great price. The yard was well organized, making it easy to locate what I was looking for. I highly recommend this junkyard for anyone in need of auto parts.
I went to Chuck and Eddie’s a couple of days ago, ordered a glass, then there was an issue!! Thankfully the salesman James hung in there with me, and the manager Rafael Castro. I appreciate it . Great people . I love how they treated me . And they’re very respectful. I recommend anyone to go to Chuck and Eddie’s there AWESOME
Jonathan at chuck and Eddie’s his customer service is awesome. Very professional and friendly. My problem took a min to fix but he definitely pushed through and gave me the best results. I give him a 10. Check out chuck and Eddie’s for all your used car part needs.
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