This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, Capitol Recycling in East Hartford Township, CT scores 78/100 and shows mixed-to-positive sentiment: friendly, knowledgeable counter staff (Mike/Diane), fair-to-best prices, decent inventory/selection with parts ready on the shelf, quick tow-ins, and occasional warranties. Customers praise easy transactions and helpful communication online and in person. Recurring complaints: unsafe/aggressive loading and overweight trucks, missed or muddled pickup schedules, wrong/late parts, and inconsistent quotes. Yard seems organized but sometimes short-staffed; waits usually short.
What clients say about Capitol Recycling in East Hartford Township (CT)
Loading guy acts like he’s smarter than everyone and knows what he’s doing only turns out that he’s not, and has to reload the truck twice because he tries to shove in the truck 10+k more than legal weight !!
Absolute waste of time! Loading guy was driving full speed into our trailer to squeeze more bails of plastic into it. Driver told him that's insane and he will be overweight. He told him he does this every day it's normal and he'll be fine!!! Guess what he was not 90,000 lbs gross!!! That's not just "stuck a few extra bales in " This place is absolutely nuts and will never be coming back to load here!!
Website
