This rating is based on customer reviews, inventory size, pricing, and service quality
Based on a limited set of recent reviews, Rival Auto Parts in Springfield, MO earns a 92/100: overall highly rated. Themes: knowledgeable diesel-truck staff and professional, responsive service; fair pricing; solid inventory; easy pickups, quick loading, timely delivery. Accurate descriptions and helpful loading were noted. Few complaints, except one last‑minute price change—pricing consistency may vary. Yard layout not noted; parts were ready and easy to find. Sample is limited, but the current trend is strong.
What clients say about Rival Auto Parts in Springfield (MO)
Picked up a flatbed from Rival Auto Parts recently and couldn’t be happier with the experience. Buying used truck parts can sometimes be a gamble, but these guys were straightforward and easy to work with from the beginning.
They sent me plenty of pictures, answered my questions honestly, and the flatbed was exactly what they said it was when I showed up. No surprises, no runaround. The staff was friendly, helped get everything loaded up, and you can tell they actually know diesel trucks instead of just selling random parts.
It’s good to find a company that still does business the right way. I’d definitely recommend Rival Auto Parts to anyone looking for solid diesel truck parts at fair prices
I recently bought a flatbed from Rival Auto Parts and honestly had a great experience from start to finish. It’s hard to find a partout company that actually communicates well, knows diesel trucks, and stands behind what they sell, but these guys checked every box.
The flatbed was exactly as described, priced fairly, and in better condition than I expected. They helped answer all my questions before I made the trip, loaded everything up quickly, and made the whole process smooth and stressfree. You can tell they know their trucks and care about keeping good parts on the road instead of just trying to make a quick sale.
If you’re looking for quality diesel truck parts and good people to deal with, I’d definitely recommend Rival Auto Parts. I’ll be coming back for future parts without hesitation.
Made a deal with them on a fender for $175. They told me I could come pay/pick it up in a few weeks when I would be down visiting family. Fast forward two weeks later and I text them to pay/pick it up and they tell me that now they want $250.
He claims he misquoted me, but when I didn’t get back to him quick enough he would call or text me again with a lower price or to ask me what price I was thinking until we made a deal. Every time I said I don’t know or no to a price he would “get back to me”, and he did. So either they misquoted me multiple times, after checking their info multiple times over multiple days or this is just how they do business.
Bought a 6.7L Cummins engine from here and couldn’t be happier. The guys knew their stuff, answered every question I had, and didn’t try to push anything extra. They even helped load it up for me, which made the whole process way easier. Everything was exactly as described and priced fair. Hard to find shops this straightforward and helpful—definitely recommend.
They really helped me with new rims for my truck didn’t give me the run around like I thought they would as I am a women. Really appreciate them. ALSO THEY ARE NOT THE TOWING COMPANY THAY WAS HERE
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