This rating is based on customer reviews, inventory size, pricing, and service quality
In Springfield, MO, Truck Parts & Supply/Collision Center earns a strong 91/100. Recent reviews praise excellent customer service and knowledgeable, professional staff, fair pricing, and a deep inventory—especially for older trucks—with parts found quickly when not in stock. Many note fast, reliable work and specialty help (hard-to-find items, custom brake jobs). However, there are a few serious complaints: a costly repair that didn’t fix the issue, a closing-time refusal to help, and a mask gripe. Wait times are generally short but one downtime report stands out. Little is said about yard organization.
I need an elbow for my exhaust kenworth.Dealer one at eight hundred and $40 freightliner, dealer one.It's 640, but truck parts.Save the date $58. I thank you for helping me out in such a need.I recommend you to anybody you're the best
I drove for 45 mins and get there 17 minutes before they close as I see the guy walking out the door and says oh I already got the alarm set. All I needed was for them to exchange my studs that they gave to me wrong.
Okay! Had my t800 Kenworth towed to truck parts. Will not start, they replaced fuel pump, fuel filters ,speed sensor, cam sensor, engine wiring harness, filter fuel water, electric speedometer se,performan diagnostic, replaced all 6 injectors, 28 hours labor =$3987.50,total parts and labor today was $6871.26 plus 6 injectors from Cat $6401.00 so now I have $13,071.36 in it and truck still doesn't run . I barely made it from there shop too CAT'S SHOP ABOUT 6 BLOCKS AWAY .... plus the truck has been down going on two weeks, thats lost revenue...
I recently visited Truck Parts and their customer service is unmatched from greeting the customers to dealing with their needs and wants. On top of all of that the pricing is very reasonable! I will definitely be back if I ever have any issues I’m the future.
A family owned and operated business where the parts people know the parts they are selling because they've been in the business for a while. Top notch service as well. Gary is always my first call for anything!
Ozark Refuse highly recommends Truck Parts & Supply. I had an overheating issue on a truck and most places in Springfield wouldn’t work on it because it’s a Crane Carrier but Truck Parts & Supply fixed our problem with ease.
This is a wonderful home owned operation. I park my tractor and trailer here during my days off 24-hour well lit secure gated parking. I feel safe leaving my personal vehicle and my company's equipment.
Been buying parts here for years. They handle and have pretty much any part for older model trucks, either in Stock or they'll have them in a few days.
We had booth rear calipers replaced on an Int 4700 series box truck 70 days ago. One of the calipers has failed.
My employee took the truck back to the shop and explained the current problem to both the owner Ron and mechanic Paul, told him it would be covered under warranty.
Now they are blaming a failed brake line and therefore they won't warranty the work. Ron the owner told me that they are seeing the issue often on these types of trucks. I ask him why if that is the case, they didn't advise me to replace the hoses when they did the first repair. Or, at least give me the option. He says most people don't want to spend the money and he doesn't have a crystal ball to know when these things should be done. I told him I'm not a pro on truck repair, they are the pros. I also suggested it would help his business to advise customers about things only they can learn in his business. We will never use this company again.
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